I was very disappointed with the quantity & size of bulbs. Also states planting time March to May. Lots of tulips & Daffodils on sale with discount to plant now. Completely my own fault.. fell into... Mehr ansehen
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Das sagen Bewerter
Ordered some autumn planting bulbs, delivered very fast. They will be planted this week hopefully for a lovely display next spring
I placed an order for camassia bulbs and grape hyacinth bulbs. The grape hyacinth bulbs were missing from my delivery. I have emailed the company several times and to date have not had any response fr... Mehr ansehen
If there was a zero star review I would use it. I am now convinced this is a SCAMI. Ordered items eight weeks ago that I have never received. After not sending out replacements, they have repeatedly s... Mehr ansehen
Unternehmen hat geantwortet
2,5
Mangelhaft
490 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Recieved dahlia corns yesterday they…
Recieved dahlia corns yesterday they are all withered up will be lucky if any produce any flowers will make another review end of summer
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Graham,
I’ve read your review and can understand your concern, particularly receiving dahlia tubers that appear withered and not in the condition you would expect. I appreciate why that would leave you doubtful about their performance this season.
I’m sorry for the condition they arrived in.
If you can reach out to us via our live support feed with your order details, we can arrange a replacement for any items affected by a quality issue:
https://hardingandbloom.co.uk/pages/contact
Disappointing
Disappointing - I ordered ranunculus corms in Feb and was told despatch would be late Feb but the order did not arrive until March after being chased twice.
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Angela,
I’ve read your review and can understand your disappointment, particularly with the order arriving later than the expected late February dispatch and only being received after you had to chase it a couple of times. I appreciate how frustrating that delay and lack of timely updates would have been.
I’m sorry this was your experience.
Great online plant supplier
User friendly online ordering and great communication. The Ranunculus bulbs ordered were suitably packed to ensure they were delivered safely and delivery was made in a timely manner. All the bulbs supplied are growing well.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Diana,
Thank you for taking the time to share your experience. It’s great to hear the ordering process was straightforward and that you felt well informed throughout.
We’re also pleased the ranunculus bulbs arrived safely and are growing well — that’s always good to hear.
Arrived quickly and well packaged.
Arrived quickly and well packaged.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Carole,
Thank you for your feedback — it’s great to hear your order arrived quickly and was well packaged.
Slow delivery and poor quality bulbs
Slow delivery and poor quality bulbs
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Gemma,
I’ve read your review and can see why this has been disappointing, particularly with the order taking longer to arrive than expected and the bulbs not meeting the quality you were hoping for on arrival. I understand how that would affect your confidence in the results.
I’ve checked the details provided here, but I haven’t been able to match this to an order on our system, so I’m unable to look into the quality issue further from this information alone.
If you can reach out via our live support feed with your order details, I can take a closer look and help from there: https://hardingandbloom.co.uk/pages/contact
BE AWARE!!! Do not use or order
if I would’ve read the reviews before ordering I would never have used this company,
I’ve experienced exactly the same everyone else, horrendous communication on replies to email
with AI replies
ordered ranunculus bulbs in early March paid for extra quick delivery. Emailed at least eight times I get the same response
very very difficult to recommend this company as they are very very unprofessional.
They shouldn’t be in the market. I’d advise anyone not to use them.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Steve,
I’ve read your review and can understand your frustration, particularly with the delays around your ranunculus order and the repeated responses when you were trying to get clear updates after paying for expedited delivery. I also appreciate how disappointing it feels when communication doesn’t meet expectations.
I’m sorry for the experience you’ve had, and if our replies have come across as impersonal or automated, that’s not the intention — we’re still working on improving how we handle high volumes of enquiries so responses are clearer and more helpful.
I can also confirm we are currently checking the replacement that has been arranged for your order. To help us keep everything up to date and provide clearer progress, please continue to use our live support feed so we can track this properly and update you directly: https://hardingandbloom.co.uk/pages/contact
I was expecting something with routes…
I was expecting something with routes but I received an envelope with nine twigs in. there were no instructions so I planted in pots in multipurpose compost under cloches and kept them moist. So far nothing has happened. How long should I wait?
Richard
I had a very prompt response and I am going to see what happens by the end of June. If they have not come to life they will review the sale. That seems pretty reasonable to me.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Richard,
I’ve read your review and can understand why this would feel disappointing, especially if what arrived didn’t match what you were expecting and there were no clear planting instructions included. I can also see you’ve taken care to plant them straight away and keep them protected, which is helpful context.
With bare root and root-based plants like this, growth timelines can vary depending on the variety and conditions, and some can take longer than others to show visible signs of development above soil level. That said, if there’s still no change after several weeks in suitable conditions, it would be worth us reviewing the order with you to make sure everything supplied was correct and in suitable condition.
We’d like to look into this properly and help advise on next steps or a replacement if needed. Please contact us via our live support feed with your order details so we can assist you directly:
https://hardingandbloom.co.uk/pages/contact
Fantastic selection,Prices are fair and…
Fantastic selection,Prices are fair and delivery is great. Will always recommend.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Chris,
Thank you for your kind feedback — it’s great to hear you’ve been happy with the selection, pricing, and delivery.
We really appreciate your support and recommendation.
Failed to respond to requests for…
Failed to respond to requests for information on order, ignored so again wrote now cancelling seeking refund, again ignored.
Now they email me asking 'How did we do?
Still no refund -still no goods.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi David,
I’ve read your review and can see why this has been frustrating — asking for updates, then a cancellation, and not getting a clear response would leave anyone feeling ignored. Receiving a follow-up email asking for feedback in the middle of that only adds to it.
I’ve checked our system and haven’t been able to find a recent message from you through our live support feed, so we haven’t been able to pick this up directly from there.
For data protection reasons, I’m not able to go into full account detail here, but I can confirm the most recent order is now marked as dispatched on our system.
If you still want to proceed with a refund or need this reviewed, please contact us via our live support feed so we can locate your case and take this forward with you:
https://hardingandbloom.co.uk/pages/contact
Poor customer service …
I ordered the ranunculus bulbs and it took weeks to arrive even having chased the order TWICE and eventually asking to cancel! I was told "it's going to be despatched" but it didn't arrive. So I asked for it to be cancelled and refunded. Still promised it's on its way but again didn't arrive. It was annoying that despite you telling me it's on its way, it clearly wasn't. It would have been much better and less irritating if you'd just cancelled it when I asked the first time. Instead I was told lies, then more delays and having asked for a cancellation and refund nothing changed and then suddenly I get a despatch notice! The bulbs arrived and I messaged you astonished as I'd asked several times for it to be cancelled and the order must still have been pending, not on its way as told! Just appalling customer service and if you rely on advertising and customers then serve them better! It's not hard, check the order status and if it hasn't been actioned weeks after ordering, do as the customer asks and cancel/refund and offer an apology. You'd have been more likely to have had a other order from me.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Paula,
I’ve read through your review and can see why this has been so frustrating — being told the order was on its way while you were actively asking for it to be cancelled would feel very contradictory, especially when you’d already made your position clear more than once.
For data protection reasons I’m not able to go into full account details here, but I can confirm that order #HB13905060885 has now been processed as refunded on our system.
I understand this wasn’t handled in the way it should have been at the time, particularly around the cancellation request, and I’m sorry for the experience you’ve described.
My order was packed and delivered…
My order was packed and delivered carefully and in time
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Anna,
Thank you for your feedback — it’s great to hear your order was carefully packed and delivered on time.
Arrived……eventually
It took so long for my order to arrive that I began to think I had been scammed. I emailed the company but it was another week and a half before I got any reply. However, the items arrived eventually in good condition, so that was fine. I doubt I would buy from them again though in the future.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Johnny,
I’ve read your review and can see how the length of time it took, along with the delay in getting a reply, would have left you questioning whether the order would arrive at all — that’s understandably unsettling.
It’s good to hear the items did reach you in the end and arrived in good condition, and I appreciate you taking the time to mention that.
We’re continuing to review how we handle updates and response times so there’s more clarity for customers while orders are in progress.
Great service for me thx
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Gary,
Thank you for your kind feedback — I’m glad to hear you had a great experience with the service.
The ranunculus I bought were soaked…
The ranunculus I bought were soaked before putting them in the ground and 3 weeks later they are emerging from the ground. Really pleased with the order and nice to support a smaller company.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Ruth,
Thank you for sharing your experience — it’s great to hear the ranunculus are now starting to emerge and that the preparation before planting worked well for you.
We really appreciate your support and kind words about us.
very good service and delivery
very good service and delivery
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
Thank you for your feedback — it’s great to hear you were happy with both the service and delivery.
From first order to delivery
From first order to delivery, excellent communication keeping me updated on delivery. Bulbs arrived, all great condition, planted and sprouting nicely. Very good value. First experience of this company, highly recommend. Thanks Harding and bloom.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
Thank you for your lovely feedback — it’s great to hear you felt well updated throughout the process and that your bulbs arrived in good condition and are now sprouting nicely.
We really appreciate your recommendation and are glad your first experience with us has been a positive one.
Excellent service
Excellent service from ordering to receiving my Ranunculus bulbs.
Will definitely be ordering again ☺️
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Della,
Thank you for your kind feedback — it’s great to hear you had an excellent experience from ordering through to receiving your ranunculus bulbs.
We really appreciate your support and look forward to hopefully serving you again in the future.
My first order arrived and it was…
My first order arrived and it was disappointing ( not quite what I had ordered) . I emailed customer support and it was resolved within day. Thanks H&B, great service
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Meg,
Thank you for taking the time to share your experience. I’m sorry the initial order wasn’t quite as expected, but I’m really pleased to hear it was quickly resolved after you got in touch.
It’s great to know the support team were able to sort things out promptly, and we really appreciate your kind words.
My package arrived in reasonable time
My package arrived in reasonable time, and contents were all ok. I have planted up the 50 assorted Ranunculus and added some seaweed feed. That is as far as I have got so, hopefully, waiting for shoots to show. Thank you
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
Thank you for sharing your experience — it’s good to hear your package arrived in reasonable time and everything was in order.
We hope the ranunculus continue to grow well for you, and we appreciate you taking the time to leave your feedback.
Plants arrived well packaged and in…
Plants arrived well packaged and in very good condition which can't be said of some well known companies
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Myles,
Thank you for your feedback — it’s great to hear your plants arrived well packaged and in very good condition.
We really appreciate you taking the time to share your experience.
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