My Iphone 16 pro max was in excellent condition, and is working like new. This company is very upfront in service and testing of the phones they sell, And I recommend them 100% if you're looking to bu... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have purchased 2 iPhones and 1 ipad from Gazelle and been totally satisfied with each purchase. With the ever increasing prices of new tech, Gazelle seems the smart way to go. I’ve never had a prob... Mehr ansehen
Unternehmen hat geantwortet
The ipad mini was in good condition. It arrived sooner than expected. The price was lower than any other company I checked with.
They received my iphone on May 18, 2026, it is July 24 and I have still not received my payment for my iPhone. Numerous phone calls and emails and it is always just another 3 or 5 days and you should... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Gazelle
Vom Unternehmen geschrieben
Gazelle is pack leader in the reCommerce industry. We help people get the most out of their awesome devices that help them get the most out of life. We’re dead set on making the unwanted wanted, the trashed treasured and completely revolutionizing the smart device lifecycle for iPhones, Androids, MacBooks and more. This is all done through selling and buying pre-owned devices, all from Gazelle.com.
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
Kontaktinformationen
Vereinigte Staaten
- gazellesupport@ecoatm.com
- www.gazelle.com
3,8
Gut
13.651 Bewertungen
Bittet Kunden um Bewertungen
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Another great experience with Gazelle
Another great experience with Gazelle. Great price, great experience purchasing, and my phone came in super quickly. I have been buying my phones with them for years and I don’t want to ever waste my money buying new again!!
28. Mai 2026
Antwort von Gazelle
WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!
Antwort von Gazelle
We're so glad to hear you had such a positive experience with us! Thank you for your kind words.
Antwort von Gazelle
¡Muchas gracias Jose por las 5 estrellas! Nos alegra saber que recibiste tu teléfono en muy buen estado. ¡Gracias por confiar en Gazelle!
Most iPhones I looked at on the Gazelle…
Most iPhones I looked at on the Gazelle website listed ram memories that were similar but not totally identical.
However, some had outlying memories listed at 256GB. This seemed a little out of place.
27. Mai 2026
Antwort von Gazelle
We appreciate you sharing your observations regarding the iPhone memory listings. We're looking into the discrepancies you noted with the 256GB outliers.
My phone came in great shape
My phone came in great shape, the battery is still robust.
Your site is easy to use and I found a phone I liked quickly.
My only issue was that the sim tray broke while I was taking it out. I was able to fish it out with some work and had to order a replacement. Idk how one would test for that, probably just awful luck.
This is my second time getting a phone from gazelle and I'd recommend it to anyone.
21. Mai 2026
Antwort von Gazelle
We are so glad to hear you had a positive experience with our site and found a phone you liked! We appreciate you sharing your feedback about the SIM tray; we understand how frustrating that must have been. We value your continued support.
Great phone excellent deal
Great phone excellent deal, definitely a repeat customer and have passed your service along
21. Mai 2026
Antwort von Gazelle
We are so happy to hear you had such a great experience and appreciate you sharing our service!
Arrived a few days ago in perfect…
Arrived a few days ago in perfect condition. Totally pleased so far. Thanks Gazelle!
26. Mai 2026
Antwort von Gazelle
We are so glad to hear you're pleased with your recent arrival. Thank you for your kind words!
I was sold a phone that runs hot and…
I was sold a phone that runs hot and defective. I’m very disappointed that I spent $600 plus dollars for a phone that I had for 3 days. Thank goodness I did what it did before 30 days
21. Mai 2026
Antwort von Gazelle
We appreciate you sharing your experience. We are concerned to hear about the phone's issues and are reviewing this matter. We will await for the device being return to start with the process and refund you after the inspection.
Was offered a 20$ coupon!
Was offered a 20$ coupon!! When attempted to apply did not work. Customer service was not willing to give told me to cancel order… really over 20$ you lost a customer for the future.
26. Mai 2026
Antwort von Gazelle
We appreciate you sharing your experience. We are sorry the coupon didn't work as expected and as we informed you, the code must be enter before the checkout.
Antwort von Gazelle
We sincerely regret your experience of the device being delayed. We are reviewing this. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you or answer any questions you may have.
Antwort von Gazelle
We're so happy you had a positive experience with us again! Thank you for your continued trust.
Antwort von Gazelle
We're glad you enjoyed your experience. Thank you for your feedback!
Exactly as advertised!
Gazelle has been consistent in whether advertise. After 6 purchases, they remain a great source for used phones.
26. Mai 2026
Antwort von Gazelle
We're so glad to hear you've consistently had great experiences with our used phones after six purchases! Thank you for your continued trust.
Excelkent Galaxy s22 Ultra 516GB
This is the second phone purchased from Gazelle, a Galaxy s22 Ultra. I used my previous Galaxy for over 5 years with no problems. Now I needed more power to pair up with my newer high tech hearing aids. My hearing aid specialist recommended purchasing from Gazelle each time. He provided a list of recommended phones from the hearing aid company to choose from.
He easily paired everything up; thank you, Gazelle for these quality previously used phones at great prices.
12. Mai 2026
Antwort von Gazelle
We are so pleased to hear that your new Galaxy S22 Ultra is perfectly meeting your needs, especially with your high-tech hearing aids. We appreciate your continued trust in our quality, previously used phones at great prices.
Package lost after I received a shipped…
Package lost after I received a shipped email. I’ve been pushed to call another day numerous times and told fed ex got it. But fed ex never got it. And I’m sent back and forth. I’m still waiting to see if the AFFIDAVIT I’ve sent in will help at all
12. Mai 2026
Antwort von Gazelle
We sincerely regret the difficulty you've experienced with your lost package and the back-and-forth communication. We are awaiting in the additional documents requested. Feel free to contact us at gazelleSupport@ecoatm.com so we can better assist you or answer any questions you may have.
False shipping arrival time over the Pacific. The address was known for ship to and a date of arrival was set to May 26. Well today is May 29 and it still show in SFO last scan
False shipping arrival time over the Pacific. The address was known for ship to and a date of arrival was set to May 26. Well today is May 29 and it still show in SFO last scan. Is it lost in SFO? Is on a boat another scan or two would help. No scans should also show up as an alert meaning it never completed it journey
18. Mai 2026
Antwort von Gazelle
We appreciate you sharing your concerns about the shipping delay. We understand your frustration with the tracking information and the missed arrival date. We are actively investigating the status of your shipment and will provide an update as soon as possible. Please contact us back at gazelleSupport@ecoatm.com, so we can assist you.
Antwort von Gazelle
We're happy to hear that. Thank you for your positive feedback.
Antwort von Gazelle
We regret this issue. We are reviewing our processes. At the moment, we are awaiting on the device reach out our Warehouse to start the refund process.
I have been upgrading with Gazelle for…
I have been upgrading with Gazelle for many years and it’s always a great experience. Consistently a smooth process both on the buying side and the selling side.
18. Mai 2026
Antwort von Gazelle
We are so happy to hear about your consistently great experiences upgrading with us over many years! We truly appreciate your kind words.
Terrible terrible terrible
Terrible terrible terrible. They have my phone and have not payed me for it. It's been 8 weeks and counting.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Gazelle
We are truly sorry to hear about this extended delay. We understand your frustration and are looking into this immediately. Please feel free to contact us at gazelleSupport@ecoatm.com so we can better assist you or answer any questions you may have.
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