I’ve bought several iPhones from Gazelle and they all arrived in pristine, working condition. At this point I doubt I would buy a new one directly from Apple. Gazelle gives me a model and price range... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have purchased 2 iPhones and 1 ipad from Gazelle and been totally satisfied with each purchase. With the ever increasing prices of new tech, Gazelle seems the smart way to go. I’ve never had a prob... Mehr ansehen
Unternehmen hat geantwortet
My Iphone 16 pro max was in excellent condition, and is working like new. This company is very upfront in service and testing of the phones they sell, And I recommend them 100% if you're looking to bu... Mehr ansehen
Unternehmen hat geantwortet
They received my iphone on May 18, 2026, it is July 24 and I have still not received my payment for my iPhone. Numerous phone calls and emails and it is always just another 3 or 5 days and you should... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Gazelle
Vom Unternehmen geschrieben
Gazelle is pack leader in the reCommerce industry. We help people get the most out of their awesome devices that help them get the most out of life. We’re dead set on making the unwanted wanted, the trashed treasured and completely revolutionizing the smart device lifecycle for iPhones, Androids, MacBooks and more. This is all done through selling and buying pre-owned devices, all from Gazelle.com.
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
Kontaktinformationen
Vereinigte Staaten
- gazellesupport@ecoatm.com
- www.gazelle.com
3,8
Gut
13.654 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have been upgrading with Gazelle for…
I have been upgrading with Gazelle for many years and it’s always a great experience. Consistently a smooth process both on the buying side and the selling side.
18. Mai 2026
Antwort von Gazelle
We are so happy to hear about your consistently great experiences upgrading with us over many years! We truly appreciate your kind words.
Terrible terrible terrible
Terrible terrible terrible. They have my phone and have not payed me for it. It's been 8 weeks and counting.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Gazelle
We are truly sorry to hear about this extended delay. We understand your frustration and are looking into this immediately. Please feel free to contact us at gazelleSupport@ecoatm.com so we can better assist you or answer any questions you may have.
Products are as described.
21. Mai 2026
Antwort von Gazelle
WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!
Antwort von Gazelle
Thanks so much for choosing Gazelle and the awesome review!
I received my order quickly
I received my order quickly. The box and items were secure and true to description. Check out and site are easy to navigate. I have purchased over 7 items with Gazelle and recommend them.
21. Mai 2026
Antwort von Gazelle
Thanks so much for choosing Gazelle and the awesome review!
Zero stars. Don’t recommend.
This is absolutely unbelievable!!! I ordered a phone 10 days ago. After 3 days the tracking number said that the phone was in Kentucky. After 10 days it’s still in Kentucky. I sent an email to get an update. No response but I do get an email to rate my experience. Well it’s not good. I don’t recommend.
How about either replace the obviously lost phone or refund my money.
15. Mai 2026
Antwort von Gazelle
We sincerely apologize for the significant delay and lack of communication regarding your phone order. We are actively investigating why your package is stalled and why your previous email went unanswered. We appreciate you bringing this to our attention. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you
I’ve made multiple purchases over the…
I’ve made multiple purchases over the years for phones. Gazelle always provides exactly what is described.
15. Mai 2026
Antwort von Gazelle
We are so glad to hear you consistently receive exactly what you expect from us. Thank you for your continued trust!
Excellent buying experience
Straightforward website facilitated finding the phone model and wear, followed by worry-free tracking and careful packing.
12. Mai 2026
Antwort von Gazelle
We're so glad our website and careful packing made your experience worry-free. Thank you for your kind words!
The problem I was having with my iPhone…
The problem I was having with my iPhone 13, was overheating and I am finding the same problem with this iPhone 14 that I just received. Please advise.
18. Mai 2026
Antwort von Gazelle
We are concerned to hear about the overheating issue persisting with your new device. We want to help resolve this for you, so please feel free to contact us back at gazelleSupport@ecoatm.com.
Antwort von Gazelle
We're thrilled you had a great experience ordering with us and the shipping met your expectations—thanks for taking the time to leave a review!
I appreciated a quick response from…
I appreciated a quick response from Crystal about how to switch my phone and obtain an esim. Thank you!
19. Mai 2026
Antwort von Gazelle
We're so glad we could assist you quickly with your phone and eSIM needs. Thank you for sharing your positive experience!
Never got my phone
Never got my phone. It was lost in transit. FedEx confirmed this and I got no communication from Gazelle.
13. Mai 2026
Antwort von Gazelle
We are truly sorry your phone was lost and for the lack of communication. We are investigating this issue. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you.
Antwort von Gazelle
Lamentamos mucho escuchar que recibiste un teléfono en malas condiciones. Entendemos lo frustrante que debe ser esta experiencia. Nos gustaría ayudarte a resolverlo lo antes posible—por favor contáctanos para revisar tu caso y brindarte una solución a gazelleSupport@ecoatm.com.
phone locked to spectruum, not unlocked
phone locked to spectruum.,
ordered;Pixel 9 Pro XL 128GB (Unlocked)
19. Mai 2026
Antwort von Gazelle
We appreciate your feedback on the locked phone. We are looking into this. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you.
First there was nothing wrong with the…
First there was nothing wrong with the phone. It came on time. It was priced about the same as similar on a few other sites. Gazelle was recommended by chatGBT that's why I used it. I bought a similar phone directly from a smaller chain and while it had better battery life, it had screen issues. What I wasn't keen about was how City of Austin charges me an MTA tax on this order.
12. Mai 2026
Antwort von Gazelle
We appreciate your feedback and are glad the phone arrived on time. We understand your concern regarding the MTA tax charged by the City of Austin.
A quality products
The equipment is sold here is A quality, I stopped purchasing new iPhones or iPads for my family many years ago since I find out Gazelle.
12. Mai 2026
Antwort von Gazelle
We are so glad to hear you've had such a positive experience with our quality equipment! Thank you for your continued support.
Another Great Deal
Second phone from
Gazelle. Thanks for saving us money and providing larger memory, more reliable phones for a low price.
12. Mai 2026
Antwort von Gazelle
We're so glad to hear you're happy with your second phone! We appreciate you choosing Gazelle for reliable, affordable devices.
Antwort von Gazelle
We appreciate your kind words. We are glad you enjoyed your experience. We'll make sure we relay this feedback back to the team.
The phone was great condition and came…
The phone was great condition and came so quickly. Very easy to take into my provider and get activated. Will use Gazelle again!
12. Mai 2026
Antwort von Gazelle
We're delighted to hear the phone arrived quickly and was in great condition! We appreciate you sharing your positive experience.
Antwort von Gazelle
We are so happy you enjoyed everything. We appreciate your kind words and look forward to serving you again!
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