I have purchased 2 iPhones and 1 ipad from Gazelle and been totally satisfied with each purchase. With the ever increasing prices of new tech, Gazelle seems the smart way to go. I’ve never had a prob... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My Iphone 16 pro max was in excellent condition, and is working like new. This company is very upfront in service and testing of the phones they sell, And I recommend them 100% if you're looking to bu... Mehr ansehen
Unternehmen hat geantwortet
They received my iphone on May 18, 2026, it is July 24 and I have still not received my payment for my iPhone. Numerous phone calls and emails and it is always just another 3 or 5 days and you should... Mehr ansehen
This is the second time we have purchase phones from Gazelle, and we have been very satisfied. We will do it again in the future when necessary, and refer to all our friends, The process is so easy, a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Gazelle
Vom Unternehmen geschrieben
Gazelle is pack leader in the reCommerce industry. We help people get the most out of their awesome devices that help them get the most out of life. We’re dead set on making the unwanted wanted, the trashed treasured and completely revolutionizing the smart device lifecycle for iPhones, Androids, MacBooks and more. This is all done through selling and buying pre-owned devices, all from Gazelle.com.
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
What makes Gazelle the best of the best?
• No contracts or strings attached
• Certified quality
• Carrier compatible
• 30-day return policy
• No hidden fees and honest pricing
• Fast, simple and safe
• Security for confident selling and buying
As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.
Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.
Please share your experiences to help us become the best we can be, for you!
Kontaktinformationen
Vereinigte Staaten
- gazellesupport@ecoatm.com
- www.gazelle.com
3,8
Gut
13.647 Bewertungen
Bittet Kunden um Bewertungen
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The phone looks new
The phone looks new . Great condition. Battery could have been a little higher. But, overall very satisfied.
8. Juni 2026
Antwort von Gazelle
We're so glad you're very satisfied with the phone's condition! We appreciate your feedback regarding the battery.
THE BEST
Whenever I need a telephone I always comeback to Gazelle. It is a great experience every time. Thank you for making my life easier. GREAT SERVICE, Fast delivery and excellent price.
3. Juni 2026
Antwort von Gazelle
We are so pleased to hear we consistently provide a great experience, making your life easier with our service, delivery, and pricing!
Very nice seems to work just fine very…
Very nice seems to work just fine very good shape
3. Juni 2026
Antwort von Gazelle
We're so glad to hear you're happy with it! We appreciate your positive feedback.
they help me with my iPhone that I…
they help me with my iPhone that I bought it got lost now its not
3. Juni 2026
Antwort von Gazelle
We are truly sorry to hear about the trouble with your iPhone. We want to help.
I have used Gazelle for purchase of pre…
I have used Gazelle for purchase of pre own phone for the last 12 years.
I can always find an iPhone that fits my needs.
Prices are reasonable.
My only negative comments is: If a certain model of phone is not available, why even show the picture of it. It gives false hope.
This negative is for the delivery. The phone was delivered but instead of putting the phone on my porch, they put it on the back of my truck's tailgate. If it wasn't for my landscaper getting my attention, I would have driven off in my truck and the phone would have been lost or stolen.
26. Mai 2026
Antwort von Gazelle
We appreciate you sharing your long-standing experience with us. We understand your frustration regarding unavailable phone models being displayed and are looking into this. We are also concerned about the delivery issue and are addressing this with our shipping partners to prevent future occurrences.
Ordered the 15 plus pro max in fair…
Ordered the 15 plus pro max in fair condition because that what was available in what I needed. Third order from Gazelle and that “fair” condition has been very good every time. I’ve always been very satisfied.
2. Juni 2026
Antwort von Gazelle
We are so glad to hear you've consistently had such positive experiences with our "fair" condition devices! Your continued satisfaction means a lot to us. Thank you for your loyalty.
Easy shopping
Easy shopping. Fast delivery. And the phone was exactly as described. The price was just right!
8. Juni 2026
Antwort von Gazelle
We're so happy you found shopping easy, delivery fast, and the phone exactly as described! We appreciate your feedback!
Item not delivered in time
I paid for 2 day expedited delivery. Its been more than 5 days and its still not here
8. Juni 2026
Antwort von Gazelle
We are sorry your expedited delivery is delayed. We are looking into this. Please contact us at gazelleSupport@ecoatm.com, so we can assist you further on the issue.
I'm lovin' my "new" iPhone 15 Pro
I'm lovin' my "new" iPhone 15 Pro. It's not that much bigger than my trusty old SE, which, to me, was absolutely the perfect size. I would've kept it forever, but I could no longer clear enough memory to update the IOS. Took a week or so to get used to no home button. The facial recognition is way easier than I would've assumed so there wasn't nearly the learning curve that I expected. Found NO cosmetic issues, so very happy with the price, but the improved camera setup is just remarkable! Really pleased with my purchase -- Thank you, Gazelle!
12. Mai 2026
Antwort von Gazelle
We are so happy to hear you are loving your iPhone 15 Pro! It's wonderful that you found it to be in excellent cosmetic condition and that the camera has impressed you. We appreciate you choosing us!
My first phone I ordered was lost by…
My first phone I ordered was lost by FedEx and I received my refund and bought another one (this is the 4th phone I have gotten from you). I LOVE my phone, perfect condition, easy to transfer from my old phone (iPhone 8 😳) Thank you SO much!
1. Juni 2026
Antwort von Gazelle
We are so happy to hear you love your phone and that the transfer was easy! Thank you for your continued trust in us.
Just what we wanted at a great price!
Was able to find a phone in my price range that satisfied my son. Not the latest but certainly something he approved. He is enjoying the great product that is working perfectly and looks great too.
1. Juni 2026
Antwort von Gazelle
We're so glad you found a phone that your son loves and that it's working perfectly! Thank you for sharing your positive experience with us.
I would put 0 stars if I could
I would put 0 stars if I could. Everything I have done with gazelle has gone wrong. Products that don’t work and phones that got lost in transit. Waiting for my refund for my phone that got lost in transit. Afidat completed, please get back to me.
1. Juni 2026
Antwort von Gazelle
We are truly sorry to hear about the issues you've experienced with our products and the lost phone. We are actively looking into your refund request and we were informed that it was already been issued, keep in mind that the processing time to get the amount reflected it's depending your financial institute.
Antwort von Gazelle
We're delighted you had an easy experience! Thank you for choosing Gazelle.
I had a bait and switch experience
I had a bait and switch experience. I sent an iPhone 13 that had been in a case its entire life with a screen saver. I had been using the iPhone with no battery issues. The quote was $167. They came back that the phone had scratches (it did not - I have pictures of what it looked like before I sent it), was not the phone I told them - it was- and the battery would not hold a charge - again I had no such issue up to two weeks before I sent it. The new quote was $99.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Gazelle
Thank you for sharing your experience. We are concerned to hear about the discrepancy in your iPhone assessment. Our team carefully assesses each device internally and externally at the warehouse, and pricing also reflects current market conditions.
Antwort von Gazelle
We're so happy you enjoyed our quick service and fair pricing. We appreciate your kind words!
Antwort von Gazelle
We're sorry the foam was thin on our packaging, we'll relay this back to our team so we can improve our packaging leave up to your expectations.
Quick and easy ordering
Quick and easy ordering. Arrived quickly and great quality product!
8. Mai 2026
Antwort von Gazelle
Thanks so much for choosing Gazelle and the awesome review!
Came very fast
Came very fast. Shipping was very quick. Was able to walk into my my phone service and turn on within 5 minutes. It was activated and unlocked and said five stars. Phone came like brand new and excellent choice .
26. Mai 2026
Antwort von Gazelle
WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!
Beware
I am starting to think this business is a fraud. First time I ordered my phone, it got lost with FedEx and it took them over two months to refund me. Not learning my lesson and thinking it was a one off experience, I placed a second order and it still hasn't arrive yet. All seems to indicate their is something fishy going on.
27. Mai 2026
Antwort von Gazelle
We are truly sorry to hear about the significant delays and frustration you've experienced with both of your orders. We understand your concerns and are actively investigating these issues to prevent future occurrences. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you.
I bought a phone that didn't charge…
I bought a phone that didn't charge well and had no trouble sending it back. I then ordered a phone that come to find out had a delinquent account and it blocked the phone and my Sim card when I tried to activate. I had no trouble returning it either. Your customer service is great!
27. Mai 2026
Antwort von Gazelle
Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.
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