Gazelle Bewertungen 

13.640
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My Iphone 16 pro max was in excellent condition, and is working like new. This company is very upfront in service and testing of the phones they sell, And I recommend them 100% if you're looking to bu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have purchased 2 iPhones and 1 ipad from Gazelle and been totally satisfied with each purchase. With the ever increasing prices of new tech, Gazelle seems the smart way to go. I’ve never had a prob... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered product that was advertised as “in stock”. Told it was out of stock and a replacement would ship out when available. Replacement shipped on July 5th. It’s now July 20th. No response from... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is the second time we have purchase phones from Gazelle, and we have been very satisfied. We will do it again in the future when necessary, and refer to all our friends, The process is so easy, a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mobiltelefongeschäft
  2. Geschäft für Mobiltelefonzubehör
  3. Geschäft für Second-Hand-Computer

Über Gazelle

Vom Unternehmen geschrieben

Gazelle is pack leader in the reCommerce industry. We help people get the most out of their awesome devices that help them get the most out of life. We’re dead set on making the unwanted wanted, the trashed treasured and completely revolutionizing the smart device lifecycle for iPhones, Androids, MacBooks and more. This is all done through selling and buying pre-owned devices, all from Gazelle.com.

What makes Gazelle the best of the best?

• No contracts or strings attached

• Certified quality

• Carrier compatible

• 30-day return policy

• No hidden fees and honest pricing

• Fast, simple and safe

• Security for confident selling and buying

As the OG phone reseller going way back to 2007, we created Gazelle.com with a simple online trade-in service offering instant quotes. Our store launched in 2014, offering folks a great alternative to buying new smart devices.

Today, Gazelle thrives as the nation's leading electronics trade-in site for buying and selling certified pre-owned devices. We’ve helped thousands of customers to save on the devices they rely on daily, as well as provide payment to those looking to give their used devices a second chance at life.

Please share your experiences to help us become the best we can be, for you!

Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

13.640 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(13.640)

1.765 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I am pleased with the i phone 14 I…

I am pleased with the i phone 14 I purchased. My son, who has purchased several phones from you, said he trusted your company above any others. Thanks for a good job!

8. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are so pleased you are happy with your new iPhone 14! We appreciate your kind words and trust.

Bewertet mit 1 von 5 Sternen

The phone got lost in the mail

The phone got lost in the mail. You could see that I did not get it but will not refund until I fill out a phone and review the form. My son worked hard to buy this phone. He cannot get another until we get know this one has been refunded.

15. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are truly sorry to hear about the lost phone and the distress this has caused, especially given your son's hard work. We understand your frustration and are actively looking into this matter to help resolve it. Please feel free to contact us at gazelleSupport@ecoatm.com so we can better assist you.

Bewertet mit 5 von 5 Sternen

timely delivery

timely delivery, good phone, need to figure out some things to convert contacts, etc

15. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We're happy to hear you're enjoying your new phone! We can help with contact conversion. Feel free to contact us at gazelleSupport@ecoatm.com, so we can assist you.

Bewertet mit 1 von 5 Sternen

Ordered a 256gb phone and was sent a…

Ordered a 256gb phone and was sent a 128gb l email numerous times with no response, finally I called and spoke to the call center and they were very unprofessional. I bought phones from here before but will NEVER do business with them again.

18. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are truly sorry to hear about the incorrect phone you received. We appreciate you bringing this to our attention and will investigate this issues immediately to improve our processes. We are awaiting on the device being in transit to us to continue with the return process as our customer representative informed you during the interaction.

Bewertet mit 1 von 5 Sternen

I know you have 72 hours to respond

I know you have 72 hours to respond. I have a phone that is blocked by AT&T because the previous owner has an outstanding balance. I am in limbo waiting to see if (hopefully) I can return the phone which is currently useless. I cannot afford to pay for another phone and am without a phone and at the mercy of Gazelle customer service. I hope to update this review after a favorable outcome.

18. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We appreciate you sharing your experience. We recognize the frustration of being without a working phone due to this unexpected issue. We were advised that the order it's being return to us as well as our representative provide you the next steps. Please feel free to contact us at gazelleSupport@ecoatm.com so we can better assist you or answer any questions you may have.

Bewertet mit 5 von 5 Sternen

MY ABSOLUTE GO-TO!

Products are always RELIABLE and arrive as promised. My absolute GO-TO when I'm in dire need!

17. Juni 2026
Gazelle-Logo

Antwort von Gazelle

WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!

Bewertet mit 5 von 5 Sternen

This is my 5th purchase from Gazelle

This is my 5th purchase from Gazelle! Always has been my go to! I’ve literally referred everyone I know! Shipping was amazing! 2 days! I can’t thank this company enough for their service!

18. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are so happy to hear about your positive experience and continued loyalty! We truly appreciate you referring us to others. Thank you for your wonderful feedback!

Bewertet mit 5 von 5 Sternen

This is the fourth time that we’ve…

This is the fourth time that we’ve purchased a phone from Gazelle, and we haven’t had any problems yet! We went with a refurbished iPhone from Walmart and had to return it within 3 weeks.

15. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We're so glad to hear you've had consistently positive experiences with our phones, especially after a less-than-ideal experience elsewhere. Thank you for your continued trust!

Bewertet mit 5 von 5 Sternen

Delivered a phone in better condition…

Delivered a phone in better condition than expected, quickly and well packed, ready to go and transfer everything from old phone.

10. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We're so glad to hear you received your phone in excellent condition, quickly and well-packed! We appreciate your kind words.

Bewertet mit 1 von 5 Sternen

I got iPhone 14 Pro Max and upon…

I got iPhone 14 Pro Max and upon arrival it has scratches all over but online says in good condition if I knew am gonna receive scratch ass phone 😡

16. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are concerned to hear about the condition of your recent phone delivery. We were informed that the condition selected was fair condition, nonetheless if the device do not meet your expectations. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you.

Bewertet mit 1 von 5 Sternen

Second time it was “lost” in the mail.

Second time it was “lost” in the mail.

10. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are truly sorry your order was lost again. We are looking into this issue. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you.

Bewertet mit 1 von 5 Sternen

My items never arrived I didn’t know…

My items never arrived I didn’t know where to report it so ya experience was not the best

10. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We're sorry your items didn't arrive. We are looking into this issue. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you.

Bewertet mit 5 von 5 Sternen

Easy to use

Easy to use. Great delivery. Very good phones.

9. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We're so glad you found our phones easy to use and enjoyed the delivery! We appreciate your positive feedback.

Bewertet mit 5 von 5 Sternen

Condition was better than expected

Condition was better than expected! (I received "good" condition) Will order again the next time I need to upgrade.

8. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are so happy to hear the condition exceeded your expectations! We appreciate your kind words and look forward to your next order.

Bewertet mit 1 von 5 Sternen

I ordered an unlocked phone but…

I ordered an unlocked phone but received a locked phone. Customer service took 3 days to respond to me and told me the only option is to return the phone.

15. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We appreciate you sharing your experience. We are concerned to learn about the phone issue and delayed response. Please feel free to contact us back at gazelleSupport@ecoatm.com so we can better assist you.

Bewertet mit 5 von 5 Sternen

Good service

Good service, appreciate what you do.

9. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We appreciate your kind words. We are glad you had a good experience. Thanks for using Gazelle!

Bewertet mit 2 von 5 Sternen

Easy Flow ebike ondersteunt niet

Betreft de Easy Flow ebike die ik heb aangeschaft na een val met een andere Gazelle. Leek een veilige fiets maar de trapondersteuning werkt nauwelijks. En dit is al het tweede model Easy Bike dat niet naar behoren werkt (eerste ingeruild, fikse bijbetaling). Ik kan met deze ebike doorgaans niet harder fietsen dan 13-14 km, zelfs in maximale stand ondersteuning. Trapt zwaar. Op andere momenten versnelt de fiets zomaar zonder reden, dat is voor iemand die bang is om te vallen een hele nare ervaring. Zowel Gazelle als rijwielhandelaar kunnen niets vinden, suggereren dat het aan mij ligt. Ik heb dus twee afzonderlijke (dure) Easy Flows aangeschaft! Overigens heb ik jarenlange ervaring met ebikes, daar ligt het niet aan. Recent op Terschelling een gehuurde Batavus ebike gereden die het wel prima deed. Nu weer thuis en opnieuw frustratie van deze niet functionerende ebike. Enorm teleurgesteld, ook in de service.

17. Juni 2026
Bewertung ohne vorherige Einladung
Gazelle-Logo

Antwort von Gazelle

It looks like this may be regarding another company. If you need assistance with an ecoATM kiosk or ecoATM transaction, please reach out to our Customer Care team. You can reach them via phone at 858-255-4111 or via email at ecosupport@ecoatm.com.

Bewertet mit 5 von 5 Sternen

Great phones at an outstanding price!

Great phones at an outstanding price!

I ordered an iPhone 15 Pro, and the condition was stated as "good." It was more than good. It was excellent. No scratches or dings, and the battery health was at 99%. Cameras all worked. It was basically like a brand-new phone. Very pleased with my experience, and will definitely order again when the time comes!

8. Juni 2026
Gazelle-Logo

Antwort von Gazelle

We are so glad to hear you are very pleased with your iPhone 15 Pro! It's wonderful to know the condition exceeded your expectations. We appreciate your kind words and look forward to serving you again.

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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