Ordered a jacket which was never dispatched, said ‘preparing order’ for over a week. Emailed their customer services email address for an update with my order and got no reply. Had to wai... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Yes, absolutely perfect start to finish ordered and received 100% genuine Fjallraven bag. It arrived super quickly well packed. I’m very happy I can recommend fat body store wholeheartedly. Whilst eB... Mehr ansehen
Item arrived within the time line stated. Item was carefully packaged. I received a lovely little pack of haribo as a thank you for using their company. Happy customer x Would definitely recomme... Mehr ansehen
At the Fat Buddha Store they have a range of high quality paints, and at generous prices. I highly reccomend doing business with this company if you're considering it. I purchased Montana paints, whic... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Bekleidungsgeschäft
- Geschäft für Künstlerbedarf
- Taschengeschäft
- Laden für Gesundheits- und Kosmetikprodukte
- Farbenfachgeschäft
- Schuhgeschäft
Vom Unternehmen geschrieben
Fat Buddha Store is a premium online retailer offering a wide range of streetwear, skateboarding gear, and lifestyle products from some of the world's most popular brands. Established in 2006, the store has since become a go-to destination for fashion-forward individuals looking to express their unique sense of style through clothing and accessories. At Fat Buddha Store, customers can browse through an extensive selection of clothing, shoes, accessories, and lifestyle products from leading brands such as Carhartt, Deus Ex, and Red Wing, among others. Whether you're in search of a new pair of sneakers, a trendy t-shirt, or a stylish backpack, the store has something for everyone. In addition to its diverse product range, Fat Buddha Store is also known for its exceptional customer service. The store's team of knowledgeable and friendly staff are always on hand to answer any questions and provide expert advice on the latest trends and styles. The store also offers fast and reliable shipping to customers across the globe, making it easy for anyone to shop with ease. Overall, Fat Buddha Store is the ultimate destination for anyone looking to elevate their streetwear game and express their personal style through fashion. With a wide range of high-quality products, exceptional customer service, and a commitment to staying up-to-date with the latest trends, the store has established itself as a must-visit for fashion-forward individuals everywhere.
Kontaktinformationen
81 Queen St, , G1 3DA, Glasgow, Vereinigtes Königreich
- 0141 226 8972
- sales@fatbuddhastore.com
- www.fatbuddhastore.com
4,3
Hervorragend
282 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Purchased a bag and it was ready to…
Purchased a bag and it was ready to pick within a couple of days. Very happy with my order. Thank you
25. Januar 2025
Bewertung ohne vorherige Einladung
A good selection of quality clothing…
A good selection of quality clothing from Fat Buddha. My Passenger sweatshirt was a good price and arrived on time, complete with a wee bag of Haribo (which my son enjoyed!). Will use again.
3. Januar 2025
Bewertung ohne vorherige Einladung
Very happy with my order thank you
Very happy with my order thank you, great store & got a cute packet of haribos as a thank you which is sweet. I love to support small family businesses xx
30. Januar 2025
Bewertung ohne vorherige Einladung
Sweet
Fat Buddah always have high grade products. And you get free sweets in your mail order package. Sugar and Graff stuff. Dub dub dub.
30. Januar 2025
Bewertung ohne vorherige Einladung
Purchased a bag and was dispatched and…
Purchased a bag and was dispatched and arrived in quick time.
Great service. Would recommend.
28. Januar 2025
Bewertung ohne vorherige Einladung
Good customer service
Quick customer service to resolve issues.
27. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi Francesca,
Thank you for your feedback. We’re very sorry to hear about your frustration, and we’d like to take a moment to clarify the situation and address your concerns.
Firstly, we responded to your initial email within 10 minutes, and your second email was replied to within 45 minutes. We always aim to provide timely assistance, particularly during the busy holiday period.
Regarding your order, it was dispatched promptly and delivered on 21st December—two days later than expected but still in time for Christmas. We sincerely regret any inconvenience this slight delay may have caused.
When your return arrived, we noticed the item was missing its swing tag, which is required as per our terms and conditions for a refund. We immediately contacted you about this to see if the tag could be located, as unfortunately, without it, we’re unable to accept the return. This policy is in place to ensure items are returned in their original, sellable condition, which is fair to all our customers.
Lastly, there was a short delay in replying to your final email because our store was closed for a few days due to the storm that caused widespread damage across the area. We apologise for any inconvenience this caused, but it was an unavoidable interruption.
We always strive to provide excellent customer service and resolve issues fairly and efficiently. If you have any further concerns or would like to discuss this matter, we’d be happy to assist you further.
Kind regards,
Aime
Fat Buddha Store Customer Care
No issues, whatsoever
The Red Wing shoe tree I wanted for ages was cheaper here than other stores. The complementary sweet treat was an adorable addition to the customer experience.
25. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi Kristian,
Thank you so much for your fantastic review! We're thrilled to hear you had such a positive experience with us and that you finally got your hands on the Red Wing shoe tree at a great price. It’s always satisfying to find something you’ve been eyeing for ages, isn’t it?
We’re also glad you enjoyed the little sweet treat—we love adding small touches to make our customers’ day. If you ever need anything else for your Red Wing collection (or just fancy another treat!), we’d be delighted to help.
Thanks again for choosing Fat Buddha Store, and we hope to see you back soon!
Kind regards,
Aime
Fat Buddha Store Customer Care
I recently purchased a product from Fat…
I recently purchased a product from Fat Buddha, and the shopping experience was impressively smooth and efficient. The website is user-friendly, making it easy to navigate and find the items I wanted. Checkout was hassle-free, with multiple payment options available.
18. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi Paulina,
Thank you for your lovely review! We’re so pleased to hear that you found your shopping experience with us smooth and efficient. It’s fantastic to know that our website made it easy for you to find what you needed and that checkout was hassle-free.
We work hard to create a seamless experience for our customers, so it’s always rewarding to hear when we’ve hit the mark. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know.
Thanks again for choosing Fat Buddha Store—we look forward to serving you again soon!
Kind regards,
Aime
Fat Buddha Store Customer Care
Excellent graff supplies.
Fast delivery and well packaged spray cans. Big range of graff supplies, often on sale. Highly recommended for all your spray needs.
18. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi Seth,
Thank you so much for your fantastic review! We’re thrilled to hear that you were happy with the fast delivery and careful packaging of your spray cans. Ensuring your supplies arrive in perfect condition is always a top priority for us.
It’s great to know you’re enjoying our wide range of graff supplies—we love keeping the selection fresh and offering deals whenever we can. If there’s ever anything specific you’re after, do let us know; we’re always happy to help.
Thanks again for the recommendation, Seth! We really appreciate your support and can’t wait to serve you again soon.
Kind regards,
Aime
Fat Buddha Store Customer Care
Great service
Great service. Best price for my product. Sent on time, well happy !
18. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi Matt,
Thank you for your brilliant review! We’re delighted to hear you’re pleased with the service and found the best price for your product with us. Ensuring your order is sent promptly and arrives as expected is always our aim, so it’s fantastic to know we’ve hit the mark.
Your satisfaction means the world to us, and we’re so glad you’re “well happy”! Thanks again for taking the time to share your experience—we look forward to serving you again soon.
Kind regards,
Aime
Fat Buddha Store Customer Care
Exceptional service, rapid delivery
Great service, rapid delivery.
13. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi Y N,
Thank you for your kind words! We’re thrilled to hear you found our service exceptional and delivery rapid—it’s exactly what we strive for.
Your feedback brightens our day, and we’re so grateful you took the time to share your experience. We look forward to welcoming you back soon!
Kind regards,
Aime
Fat Buddha Store Customer Care
Outstanding company I'd recommend to all.
At the Fat Buddha Store they have a range of high quality paints, and at generous prices. I highly reccomend doing business with this company if you're considering it. I purchased Montana paints, which have quickly become my new favourite brand. This order, and the previous one I got from them, were both very safely packaged, and sent out and delivered by the next working day! Whether you're using their online store or Ebay store they stock a vast selection that will leave you very satisfied! A top business.
15. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi there,
Thank you so much for your glowing review! We're over the moon to hear that you're enjoying our range of Montana paints—they truly are a fantastic choice, and we’re delighted they’ve become your new favourite brand.
It’s wonderful to know you’ve had consistently great experiences with us, both online and through our eBay store. We take great care in packaging and shipping orders to ensure everything arrives safely and promptly, so it’s brilliant to hear that’s been your experience too.
Your recommendation means the world to us, and we look forward to serving you again soon!
Kind regards,
Aime
Fat Buddha Store Customer Care
Do not recommend purchasing from this store
Unfortunately quite a negative experience. Listed and sent me the wrong size shoe. Blanked multiple emails and finally replied with a strange attitude. Again stopped replying once I sent proof of the above. Never managed to return the shoes and have had to try to sell them myself.
18. November 2024
Bewertung ohne vorherige Einladung
Antwort von Fat Buddha Store
Hi Romy,
Thank you for sharing your experience, and I’m sorry to hear we didn’t meet your expectations. I’d like to provide some clarity and offer a resolution.
We’ve reviewed the email chain, and it seems our initial response may have caused confusion. The email we received simply said, "I need help with below," but no further details were included. We replied within an hour, requesting clarification, but we didn’t hear back. If there was any misunderstanding, I sincerely apologize.
Regarding the sizing issue, the shoes were listed using Kleman’s official France-to-UK size guide, which is the same standard followed by other UK retailers. While we’re confident in the accuracy of this guide, I completely understand how sizing expectations can vary.
Finally, I’d like to point out that we offer a 60-day return policy, and all return instructions were included in your order. If returning the shoes is still an option you’d like to explore, we’d be happy to assist with that or discuss alternative solutions.
Customer satisfaction is our priority, and I’d love the opportunity to resolve this for you. Please feel free to reach out at your earliest convenience.
Best regards,
Aime
Fat Buddha Store
Beautiful fleece jacket
Received beautiful fleece jacket
Arrived quickly and well packaged
Great price and thank you for the Haribos! A lovely touch!
Highly recommend this shop.
14. Januar 2025
Bewertung ohne vorherige Einladung
Speedy reply and quick delivery
Speedy reply to a message I sent, followed by a quick delivery. Thanks
3. Januar 2025
Bewertung ohne vorherige Einladung
Got everything I needed the staff as…
Got everything I needed the staff as usual friendly and professional
12. Januar 2025
Bewertung ohne vorherige Einladung
perfect!
Item shipped really fast and everything was packed perfectly! the little note and sweet packet is such a cute touch x i don’t usually write reviews but i’m really pleased :))
9. Januar 2025
Bewertung ohne vorherige Einladung
Dishonest Company
The store was dishonest on several accounts- they sent a different shoe size than the size I purchased. They refused to acknowledge this for 2 months, instead saying that they (and Scotland at large) do sizing differently than Birkenstock does despite advertising Birkenstock sizing on the product page. They even tried to tell me that I shouldn’t be ordering a male shoe as a female, that this is why it was too big (despite only wearing male wide Birkenstocks for over a decade). I unfortunately had to involve my bank to get reimbursed. On their rebuttal statement to the bank, they said I returned outside the return timeframe that their policy states. My bank took the refund out of my account and I needed to submit further documentation to prove that I returned them well within the timeframe of their policy- so Fat Buddha lied, again, and tried not to reimburse me for their mistake. I returned them for a shipping cost of $88, sent from America. Fat buddha said they’d pay for part of the return, and never did. Because I had to open this dispute several times, I didn’t get reimbursed for the full amount that I initially paid or any of the return shipping cost. The whole ordeal took much of my time and I lost 102 dollars to it. Not an honest company.
3. November 2024
Bewertung ohne vorherige Einladung
Great product and a fast service
Great product and a fast service
6. Januar 2025
Bewertung ohne vorherige Einladung
No problems.
Decent price and very quick delivery.
18. Dezember 2024
Bewertung ohne vorherige Einladung
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