We cannot recommend Gabby highly enough! She has been absolutely fantastic throughout the sales progression process. Her communication, professionalism and dedication have been outstanding from st... Mehr ansehen
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Das sagen Bewerter
Gabby was amazing as was the whole team at Farrell Heyworth. Went above and beyond for both the sale of our previous home and the purchase if our new home. Nothing was too much trouble and always ke... Mehr ansehen
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Please ignore all the false reviews on the page of Farrell Heyworth Morecambe being acceptable and professional. They are absolutely not . Quite honestly these people are modern day crooks .... Mehr ansehen
I recently purchased a house with Farrell Heyworth (Leyland/Chorley). Everyone I talked to was really friendly and helpful, phone answered everytime. Special mention to Jessica Williams in the sales... Mehr ansehen
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Please ignore all the false reviews on…
Please ignore all the false reviews on the page of Farrell Heyworth Morecambe being acceptable and professional. They are absolutely not .
Quite honestly these people are modern day crooks .
The staff are crooked. Their contractors are telling lies about the service they have provided . They are inventing jobs just to charge the landlord when no job is necessary or saying they have fixed some when they haven’t even been to the property
They left my property with water damage , holes in walls , trashed furniture , broken handles , doors hanging off the hinges and absolutely filthy then charged ME inappropriately for “fixing tenants negligence “
I have seen the tenants feedback on this page which I believe to be true and it seems they are playing the landlord and tenant against each other in order to make money for themselves.
Every single month there was another made up problem resulting in me having to pay for “ repairs” which were either not necessary or not even carried out . One incident I appointed a contractor myself who I paid privately but FH then billed me saying they had done the job .
The tenants did pay the rent but saw very very little of it (two months I apparently owed them !)as it was taken straight from this dreadful estate agent for make believe contractor jobs .
Do not trust this company. Shocking service and now trying to negotiate compensation.
Please go with another estate agent. Please
30. September 2026
Bewertung ohne vorherige Einladung
Great Service & Great People
So where do i begin, I started looking at buying my current property about 16 months ago.
I started speaking with a guy called William Kindon who got the ball rolling looking at different mortgages lenders etc, all seemed fine with the lenders it was when we had to start dealing solicitors is where all the issues started, we first started with a company called DC Law and wow I would highly recommend everyone to stay well away from this company, they were absolutely shocking to deal with and then wanted the best part of 3k for the solicitors side to complete the deal which is crazy numbers, I then found another solicitors called Fylde Law who were even worse on the communication side, if you ever need a solicitor try and want to use Fylde Law try and stay away from a guy called Ashley Fisher he is absolutely useless and as I've learnt on my travels with buying a house all solicitors seem to useless, so after decided to go with Fylde Law due to cost my current mortgage offer had expired it had taken that long to sort, so I had to start all over again (painful) thanks to William he managed to get me another mortgage offer and got the ball rolling again.
Once William had got me a new mortgage offer, then a really nice lady called Gabrielle Hughes took over my case to get the mortgage over the line, without Gabby & William's such hard work they'd both put in I don't think I would of got this deal over the line without them both, I would highly recommend these 2 if your looking for a mortgage 👍
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for taking the time to share your experience, and congratulations on buying your home. Sixteen months is a long time to see a purchase through, and having to start the mortgage process again partway along can’t have been easy. I’m glad you had William Kindon and Gabrielle Hughes supporting you.
It’s good to hear William’s persistence got things moving again, and that Gabby then saw your mortgage through to the finish. Staying with our clients and keeping things on track when a purchase becomes more complicated is a big part of what our teams do, so I’m pleased that came across. I’ll make sure they both see your comments.
We wish you every happiness in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Amazing from start to finish
We cannot recommend Gabby highly enough! She has been absolutely fantastic throughout the sales progression process. Her communication, professionalism and dedication have been outstanding from start to finish. She has kept us informed every step of the way, always been approachable and friendly, and gone above and beyond to make sure everything progressed as smoothly as possible.
Buying and selling a property can be stressful, but Gabby has made the whole experience so much easier with her reassuring manner, efficiency and willingness to help. We have felt completely supported throughout and are so grateful for all her hard work.
Gabby is a real credit to the team, and we wouldn't hesitate to recommend her to anyone. Thank you so much, Gabby, for all your help and support — you've been amazing! ⭐⭐⭐⭐⭐
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for such a generous review. Buying and selling at the same time can be demanding, and I’m delighted Gabby Hughes made the sales progression so much easier for you. Keeping you informed at every stage and giving you reassurance along the way is exactly what good sales progression should feel like, so it’s good to know you felt fully supported.
I’ll make sure Gabby reads your comments. We wish you every happiness in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Punctual and quick to respond to queries
Gabby Hughes and the team were very responsive and punctual despite issues with the rest of the cabin.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for your review. I’m pleased Gabby Hughes and the team responded promptly to your queries and kept to time, especially when other parts of the process weren’t so straightforward. When delays happen elsewhere, clear and timely communication matters even more, and it’s good to know you could count on that from us. I’ll make sure Gabby sees your comments.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Gabby was amazing as was the whole team…
Gabby was amazing as was the whole team at Farrell Heyworth. Went above and beyond for both the sale of our previous home and the purchase if our new home. Nothing was too much trouble and always kept well formed along the process. Highly recommend.
Thank you so much.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for such a generous review, and congratulations on your new home. Handling a sale and a purchase together takes a lot of coordination, so it’s good to know Gabby and the team made it feel well managed and kept you up to date at every stage.
I’ll pass your thanks on to Gabby and to everyone else who played a part. We wish you many happy years in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Amazing communication
Farrell and Heyworth have been amazing since the start of my house selling journey. It’s been a long journey with the chain collapsing a few times along the way however they have supported me through all of the stress, have been very understanding when things have gone wrong, and have always been available at the end of the phone or in branch if I need them. I’ve worked with many people in the team over the past 11 months but recently Alison has been a great help in supporting our house sale and house purchase when needed.
The only thing I wouldn’t recommend is the advised solicitors of Premier Property Lawyers - these were recommended by Farrell and Heyworth however I’ve had multiple issues (all have now been resolved) but them being based not in Preston has made it more difficult than it needed to be. I would suggest finding a different solicitor local to yourself.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for taking the time to share your experience. Eleven months is a long time to see a sale through, and chain collapses are among the most frustrating parts of moving, so I’m glad the team was there to support you each time things changed. It’s also good to hear we were always easy to reach, by phone or in branch.
I’m pleased Alison has been such a help lately in keeping both your sale and your purchase on track, and I’ll make sure she sees your comments.
I’m sorry to read that your conveyancing caused you extra difficulty, and I’m glad those issues have now been resolved. Your comments on this have been noted and will be taken into account.
We wish you all the very best as you reach the final stages of your move.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Gabrielle at Farrell Hayworth was wonderful
Gabrielle was absolutely brilliant throughout the entire process. Nothing was too much trouble for her and we have felt extremely lucky to have had her support.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for leaving such a warm review. Gabrielle clearly made a real difference for you, and it’s good to know you felt so well supported from start to finish.
Going the extra mile and making sure clients never feel any request is a burden is exactly the kind of service we aim to give. I’ll make sure Gabrielle sees your comments.
With best wishes for the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Alison was fantastic
Alison was fantastic. We were buying a house, and she was very responsive, and kept everything moving. She was lovely to speak to and very helpful, which was great as a first time buyer. The person who showed us around the house as well, I think his name was David, was also great. Very down to earth, felt very honest, and he was very helpful when we wanted to put an offer in. All round really positive experience with Farrel Heyworth
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for sharing your experience. Buying your first home brings a lot of new steps, so I'm pleased Alison kept you informed and kept things moving throughout. It's good to hear she was easy to talk to along the way.
I'm also glad David made a good impression at the viewing. We want buyers to feel they're getting an open and honest view of a property, and to feel properly supported when they're ready to make an offer. I'll pass your comments on to them both.
Congratulations on your purchase, and we wish you every happiness in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Gabby was really helpful
Gabby was really helpful. It was a stressful time and she was most understanding, supportive and professional at all times.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're delighted to hear that you had such a positive experience. Moving home can be a stressful time, so it's particularly reassuring to know that Gabby provided the understanding, support and professionalism you needed throughout the process.
We'll be sure to pass on your kind comments to Gabby. Delivering a supportive and professional service is something we strive for, and it's wonderful to hear that this was reflected in your experience.
Thank you for taking the time to share your feedback, and we wish you all the very best moving forward.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Farrell Heyworth Leyland house purchase
I recently purchased a house with Farrell Heyworth (Leyland/Chorley). Everyone I talked to was really friendly and helpful, phone answered everytime.
Special mention to Jessica Williams in the sales progression team. Jessica kept me updated regularly and provided a lot of reassurance. As I was part of a long chain this was really appreciated! Thank you to Jessica and the whole Farrell Heyworth team.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're delighted to hear that your recent purchase through our Leyland and Chorley offices was such a positive experience.
Buying a home can be both exciting and challenging, particularly when you're part of a longer chain, so it's wonderful to know that you felt supported throughout the process. Thank you for highlighting Jessica Williams and her work within the sales progression team. Keeping clients informed and providing reassurance during key stages of a transaction is an important part of what we do, and we're pleased that Jessica's proactive communication made a difference to your experience.
It's also great to hear your comments about the wider team being friendly, helpful and readily available whenever you got in touch. Providing a responsive and professional service remains a key focus for us, and feedback like yours is greatly appreciated.
Thank you for taking the time to share your experience. We wish you every happiness in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Very professional from start to…
Very professional from start to finish,held an open day style for viewings had 1 day of viewing and property sold went through with no issues special thanks
to Alison Ainsworth for all her support
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We’re delighted to hear that your sale went so smoothly from start to finish, and that our open day approach helped generate strong interest, leading to a successful sale after just one day of viewings.
It’s especially pleasing to know that Alison Ainsworth provided the support and guidance you needed throughout the process. We’ll be sure to pass on your kind comments, as recognising professional and proactive service is very important to us.
Thank you for taking the time to share your experience and for choosing Farrell Heyworth. We wish you all the very best for the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Garstang branch and barber bridge sales…
Garstang branch and barber bridge sales team did a fantastic job. My sale was complicated and they chased twice daily to get it over the line. They were always patient and pleasant despite my relentless calls and levels of stress! Great team. Highly recommended.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
Thank you for taking the time to share your experience.
We’re delighted to hear that the teams at Garstang and Bamber Bridge were able to support you through what sounds like a particularly challenging sale. Moving home can be stressful, and it’s great to know that their proactive communication, persistence and patience helped you feel supported throughout the process.
Your comments about the team chasing matters regularly and remaining pleasant and professional, even during a demanding transaction, are especially appreciated. Providing a responsive and reassuring service is something we strive for, and it’s wonderful to see that reflected in your experience.
Thank you for your recommendation, and we wish you all the very best in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
I have had a very terrible experience…
I have had a very terrible experience as a tenant with this agency. They were impolite, disrespectful and unprofessional to me. I have told all my close friends and relatives never to rent or buy a property from them. The flat I stayed in had a serious leakage whenever someone baths from the top floor. It happened on two occasions with my newborn baby in the flat and due to the smell that started coming into the flat I had to send my baby to my mother abroad just so I could look for a new place to settle before I bring my baby back. After all the stress I moved out only for them to tell me I have made an oven handle loose. This is something that I never did and that was the state of it when I moved into the property. Why not do your inspections well when a previous tenant moves out instead of blaming it on an innocent person. They are all nice when they start an initial property process for you but but everything changes once they hand you the property. This is my worst renting experience in the UK. Something I didn't cause and can be be fixed with a screw driver why charge me for it. You think I wouldn't have fixed it if I was to be the cause of it?
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We’re sorry to hear how dissatisfied you feel about your experience, particularly given the disruption you describe during your tenancy. We appreciate that issues affecting someone’s home can be extremely upsetting.
We’re unable to comment on individual circumstances publicly. Where there is a disagreement concerning a tenancy deposit, the appropriate independent process is available to consider the information provided by both parties fairly.
We understand that you wish to pursue this matter further and, as with any such dispute, we will engage fully with the appropriate independent process so that all relevant information can be considered fairly. While we appreciate that this has been a frustrating experience for you, we respect your right to seek an independent review and wish you all the very best for the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
AVOID AT ALL COSTS
AVOID AT ALL COSTS!
when we decided to move house we we warned against using Farrell Heyworth Morecambe branch. We saw a house that was up for sale with them and thought it might be easier to sell with them too.....BIG MISTAKE! my house sold straight away as every estate agent said it would when they came to value it.
The difference is Farrell Heyworth add on £262.80 digital marketing fee which is payable if you sell the house with them or not.
I had the worst experience and I really hope no one else has to go through what we did.
We informed them which solicitor we were using, filled out the forms then the week after they rang to say we couldn't use them as our buyers were using them. We found another and had to go through the process again. Then they sent the momorandum of sale to the wrong solicitor! We paid £800 for a survey on the house we were originally purchasing for it to have major issues that needed dealing with. In the meantime time I emailed regarding the contract pack which they hadn't sent to my solicitor so the searches couldn't begin. This never got sent until 3 months after!
There has been so many failings and I have had no apologies and they have accepted no liability, even blaming my solicitors PA at one point! I have emailed them to waiver the digital marketing fee but of course John just skips round the question and gives no clear answers or apologies. I am so shocked morecambe branch is still trading with the poor service the staff give.
I complained 3 times within the short time I was with them and never had any accountability from them or apologies.
The poor communication lead to me pulling out of the purchase to find another property with another agent. I asked them to be transparent with my buyer to give them chance to pull out. They said they would give us two weeks to find another property, which we did within a week. The next day my buyer had pulled out and found another property. I can't help but think they had poor service too and that's the reason they pulled out too. I got an email from John and Suzanne saying my buyers had pulled out and my house has gone back on the market! Not even a phone call. It was back on Rightmove without me knowing what had happened as I was at work!!! They didn't even ask if I wanted to put it back on the market!!!!
Anyway after such a terrible time we decided to take our house off the market all together. It's been a waste of time money and effort and I don't believe any of this would have happened with another local agent. I have spoken to lots of professionals within this process and not one has a good word to say about Farrell heyworth! I am lucky I realised how shocking they were early on and have everything documented on my emails. I will be raising my complaints to the head office and the property ombudsman. I am wanting my digital marketing fee waivered as they have breached their terms!
There are so many amazing local agents in Morecambe don't pick Farrell Heyworth!!!!!!!
The director really needs to start investigating what is going on at the Morecambe branch to prevent this happening to so many people like myself. The more people I talk to the more terrible stories I am hearing about them!
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're sorry to read that you remain dissatisfied with your experience and appreciate you taking the time to share your feedback.
As this review relates to a number of specific matters, we are unable to comment on individual circumstances in a public forum. We do, however, take any concerns raised by our customers seriously and are committed to reviewing them fairly and thoroughly.
We understand that our Branch Manager has already been in contact regarding your concerns and has provided details of our formal complaints procedure. In order for us to fully investigate the points you have raised, we would welcome the opportunity to receive the details of your concerns through that process. This will allow the appropriate team to consider each matter carefully and provide a comprehensive response.
With regard to the digital marketing fee referenced in your review, this forms part of the marketing package agreed at the outset of instruction and supports a range of promotional services provided on behalf of our clients. However, any concerns you may have regarding fees or services received can also be considered as part of the formal complaints review.
We appreciate that moving home can be a stressful experience and are disappointed to learn that you have been left with this impression of our Morecambe branch. We remain willing to investigate the matters raised once the details of your complaint have been submitted through the appropriate channel.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Would be happy to use FH again
Would be happy to use FH again, and Alison Ainsworth assisted with purchaser communication.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're pleased to hear that you would be happy to use Farrell Heyworth again, and thank you for taking the time to share your experience.
It's great to know that Alison Ainsworth provided helpful support with purchaser communication and contributed to keeping the process moving smoothly. Clear, responsive communication is an important part of any property transaction, and we're delighted that this was reflected in your experience.
Your feedback is very much appreciated, and we’re grateful for your recommendation. We look forward to assisting you again in the future should you require our services.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Great communication and responsive to…
Great communication and responsive to queries.
Alison Ainsworth and Natalie were very helpful in progressing the purchase.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're delighted to hear that you had such a positive experience during your purchase.
Thank you for highlighting the support provided by Alison Ainsworth and Natalie. It's great to know that their responsiveness, clear communication and commitment to keeping things progressing helped make the process smoother for you. We understand how important timely updates and prompt answers can be when navigating a property transaction.
Providing professional, attentive service is something we strive for across all our teams, so your feedback is greatly appreciated.
Thank you again for taking the time to share your experience and for recommending our services.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Definitely recommend Morecambe's branch
I used the Morecambe branch of Farrell Heyworth for the selling of my home, I had previously listed a different local estate agent to sell my home, they had the listing for 3 months and only had 2 viewings booked in and no offers. I swapped to Farrell and they had a viewing booked in within 3 hours! The house sold within 2 weeks and this was down to Sheryl Cliff's expert selling skills! Once the house was sold I was then supported by Gemma Read she was absolutely amazing! She handled the entire chain with such professionalism and kept me updated every step of the way! I would definitely recommend Farrell to anyone looking for a speedy and professional sale!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're delighted to hear about your experience with our Morecambe branch and thank you for taking the time to share such detailed feedback.
It's especially pleasing to know that the difference in marketing and support was evident from the outset, resulting in viewings being arranged quickly and a successful sale shortly afterwards. We’re very grateful for your recognition of Sheryl Cliff's expertise and commitment in securing a buyer, and it's wonderful to hear that Gemma Read then provided the proactive, professional support needed to guide your sale through to completion.
Keeping clients informed and helping to manage the process as smoothly as possible is something we take great pride in, so your comments will mean a great deal to both Sheryl, Gemma and the wider team.
Thank you again for your recommendation and for choosing Farrell Heyworth to help with your move.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Excellent support throughout the sale
I had an excellent experience dealing with the Sales Progression team during the sale of my property. In particular, Gabrielle Hughes was extremely helpful, professional and proactive throughout the process.
She kept me well informed, responded promptly to any questions, and did a great job of keeping everything moving forward when there were several things that needed to be coordinated. Her communication was clear and reassuring, and it was clear that she genuinely cared about getting the sale completed smoothly.
A real credit to the estate agency, and I would have no hesitation in recommending her services.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're really pleased to hear that you had such a positive experience with our Sales Progression team during the sale of your property.
Thank you for taking the time to highlight the support provided by Gabrielle Hughes. It’s great to know that her proactive approach, clear communication and commitment to keeping all parties informed helped make what can often be a complex process feel more manageable. Coordinating a sale requires careful attention to detail, and we're delighted that Gabrielle's professionalism and reassurance made a difference throughout your journey.
Providing a high level of service and support from instruction through to completion is something we value greatly, so it's particularly rewarding to receive feedback such as yours.
Thank you again for your recommendation and for placing your trust in Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
Thank you for all of your effort in…
Thank you for all of your effort in selling my house. Thank you. I really am most grateful to you. Thank you. Thank you
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We're truly delighted to read your kind words. Selling a home is an important journey, and it's wonderful to know that you felt supported throughout the process.
Your appreciation means a great deal to the team, and we're so pleased that we were able to help you achieve a successful outcome. Providing professional guidance, clear communication and a positive experience is something we always strive for.
Thank you again for taking the time to share your feedback and for placing your trust in us.
Best regards
Jeremy Collins
Director
Farrell Heyworth
I would like to thank and appreciate…
I would like to thank and appreciate all the efforts,support provided to us while purchasing our new house . The entire team was very supportive and helpful. Special thanks to Gabby Hughes who kept us posted about the process and made sure process went through smoothly. We do appreciate your work . Keep up the good work team
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Farrell Heyworth
We’re delighted to hear that your experience as you purchased your new home was such a positive one.
It’s great to know that the team provided the support and guidance you needed throughout the process and helped make everything as smooth as possible. We’re especially pleased to hear your kind words about Gabby Hughes. Her proactive communication and commitment to keeping clients informed are qualities we value highly, and we will be sure to share your feedback with her.
Thank you for taking the time to recognise the team’s efforts. We truly appreciate your comments and wish you every happiness in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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