I have had a awful and confusing time trying to withdraw. I had been turned down withdrawals different times and for different reasons. Different agents gave different reasons why. I did the verificat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst casino ever !!! They won’t let you withdraw if you win . Customer service just gives you the run around asking you to do all kinds of bull shit like take pictures show screenshots “ we will get... Mehr ansehen
Unternehmen hat geantwortet
I won $5000+ first time on Duckey Luck 5 Times and 7s fire slots. Then I recently won $700.00. Requested crypto transfers $400 $200 & $100. All were accepted to go to my Cash app Bitcoin account. Days... Mehr ansehen
Unternehmen hat geantwortet
Duckyluck.ag Has the Fastest Payouts, The Best and actually The only Gaming Platform which offers Games that I could NEVER find on other Gaming sites. All of that being said the last thing you have t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
Kontaktinformationen
Vereinigte Staaten
- support@duckyluck.ag
- www.duckyluck.ag
2,3
Mangelhaft
365 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Total sham and crooks
I went to withdraw my winnings and sent all the documents they requested this scam site keeps sending emails saying they didn't receive it even though sent it a total of seven times and sent it again before this review. On top of not paying compromised my credit card would recommend not spending your money and should be a way to take legal action for false advertising and total fraud
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Elmer,
We’re really sorry to hear how frustrating this experience has been, especially after the time and effort you’ve taken to submit your documents multiple times. That’s certainly not the experience we want for our players.
To help ensure documents are properly received and reviewed, we recommend sending them from the email address registered on your account and submitting each document in a separate email. This helps our verification team process everything without delays.
We’d also like to reassure you that we do not compromise customer payment information, and account security is taken very seriously. Our support team can review any transactions on your account in detail, and your full deposit history is always available directly within your account for transparency
If you haven’t already, please contact our support team via email so we can confirm receipt of your documents, review your account activity thoroughly, and assist you as quickly as possible.
We appreciate you bringing this to our attention and giving us the opportunity to help resolve it.
Best regards,
Casino Experience Team
Positive experience the games is…
Positive experience the games is fantastic the customer service is grade A++ and I was able to submit my information to get withdraw after verification hopefully they approve me soon fingers crossed also I didn’t utilize any of the welcome bonuses due to the rules and regulations I just tested my luck and hit big right before Christmas I love you DuckyLuck and look forward of years of fun as your website is 100% trust worthy and worth trying ***Update** They Paid out***
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Gamers Eye Candy,
Thank you for such an amazing review! We absolutely love hearing that you’re enjoying the games and that our support team made a great impression. It’s awesome that you took the time to understand the rules and played on your own terms; hitting a big win right before Christmas makes it even sweeter!
Our team is working on your verification, and we’ll keep things moving as smoothly as possible. We truly appreciate your trust and your enthusiasm, and we’re excited to have you as part of the DuckyLuck family for many more fun wins ahead.
Kind regards,
Casino Experience Team
Most of these reviews are based on…
Most of these reviews are based on withdrawal issues. While everyone seems to be having issues with ID verification and payment delays, I can only speak on my experience. While a casino is a casino, losing money is part of the risk. I on the other hand finally took home a nice win and withdrew $2300 via the Bitcoin option as the other two (wire and paper check) options would take too long to receive. I withdrew my amount on 12/9/25 utilizing a Bitcoin address via Coinbase and received my funds on 12/11/25 and then sold it and transferred it to my bank account which funds showed up within the hour.
I don’t utilize the bonus offers as there’s betting requirements that must be met before you are able to withdraw anything which can be a headache in its own. All in all the site is legit (thus far) and I still have a little over $700 to play with. Let’s see how I fare on my next withdrawal!
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Christian,
Thank you for taking the time to share your experience with us. We’re glad to hear that your recent withdrawal went smoothly and that the Bitcoin option worked well for you. It’s great to know you’re enjoying your gameplay, and we appreciate your balanced perspective on bonuses and wagering requirements.
If you ever need assistance or have questions about future withdrawals, promotions, or game recommendations, our team is always here to help.
Wishing you the best of luck on your next round, and we hope it’s another great one.
Kind regards,
Casino Experience Team
All positive here
Great game selection, both slots and tables. Yes they pay your winnings. Use crypto. Hint - When using a bonus be sure to read the T and C's. The only negatives - Withdraws are limited to $5000 / week so hit a jackpot will take weeks to collect all. Withdraws take 3 business days, hit on Friday and you will have to wait until Thursday and we all know what happens when you have money in your account. But overall one of the best I have used.
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello J,
Thank you for sharing your experience, we’re glad to hear you’re enjoying our game selection and that your payouts have been smooth. We appreciate your note about reading the bonus terms as well; it’s a great way to stay on top of your play.
Regarding withdrawals, you’re right that weekly limits apply. As a helpful tip, you can request one withdrawal per method per week, which can help speed up the time it takes to receive your winnings.
If you ever need guidance on the best withdrawal setup for your play style, our support team is here to help.
Best regards,
Casino Experience Team
Total scam
Total scam! Don't waste your time or your money! They are liars and scammed. Customer service chat agent will do nothing to help. Just repeating the same nonsense over and over. Worst experience ever.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Cin,
Thank you for sharing your feedback. We understand how frustrating this experience felt, and we want to assure you that our team genuinely aims to assist every player as clearly and efficiently as possible. Your concerns matter, and we’d like to take a closer look at what happened on your account.
Please reach out to via email at support@duckyluck.ag so we can review the situation in detail and provide proper assistance.
Best regards,
Casino Experience Team
Straight scam
Straight scam! You deposit money just as easy as typing in your payment information and i deposited $50.00 and before i could withdraw anything i had to play through 30x what i had deposited so 30x50= $1500.00 so i did and when i had met that goal and jumped through more hoops to be able to make a withdraw they said i could only withdraw $275.00 from a balance of over $500.00 that i had rightfully won and ahead anything remaining over that was automatically forfeited to them immediately upon my withdraw so i didn't make the withdraw the amount is still in my account an ill do the minimum requirement to keep my account active as long as i can... if they're investigated and my account is needed or can be useful ill surrender it to whatever enforcement agency needs it .
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Charles,
Thank you for taking the time to share your experience. We understand how confusing playthrough requirements and maximum cash-out limits can feel, especially when you're meeting all the steps and expecting a certain payout.
To assist you properly, we’d like to review your account details and confirm how the promotion and withdrawal rules applied in your case. Please contact from your registered email to support@duckyluck.ag so we can look into this thoroughly and provide clarity.
Best regards,
Casino Experience Team
The odds will always be against you.
I have played at Duckyluck and have cashed out several times for $750 max. When you use the promo, you do have a chance of winning after your playthrough.
I will never be able to win a JP because I would have to deposit more cash to play longer and that will never happen
Once you play a promo , you get 25 free spins @ $6. It's a hit and miss.
Today, when I played at that value I only won $16!! For $6 a spin.
I didn't realize how many poor reviews. Slots and Casino are affiliated with Duckyluck
I will say, when I finally win the $750 max, it goes in my Bitcoin and deposited within a couple of days.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Tonya,
Thank you for taking the time to share your experience with us. We’re glad to hear you’ve had successful cashouts in the past and that your Bitcoin withdrawals have been reaching you smoothly within a few days.
We understand that results can vary when using promotions, as gameplay naturally depend on game volatility and luck. Our promotions are designed to give players an additional chance to enjoy their game time, and all terms, including max cash-out limits, are clearly outlined so players know what to expect before claiming.
If you ever have questions about promotions, jackpot eligibility, or how different game types perform, our support team will be happy to walk you through everything step by step.
Best regards,
Casino Experience Team
TOTALLY A SCAM ONLINE CASINO
TOTALLY A SCAM ONLINE CASINO. MY BANK ACCOUNT HAS BEEN COMPROMISED 6 TIMES THROUGH DUCKYLUCK CASINO SYSTEM. THEN AFTER DISPUTING THE CHARGES THEY CLOSED MY ACCOUNT. THERE SHOULD BE A CLASS ACTION SUIT AGAINST DUCKYLUCK
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello LaShani,
Thank you for sharing your concerns. We take account security extremely seriously, and we understand how worrying unexpected charges can feel. Please know that we never process transactions without explicit authorization from the player, and your account history includes full details of every approved deposit for your review.
If you haven’t already, please contact our support team via email so we can review your account in detail. We’re happy to investigate any activity and provide clear explanations every step of the way.
Best regards,
Casino Experience Team
When its time to cashout my winnings
When its time to cashout my winnings, they kept giving me the same BS excuse about how they never received my ID Card and proof of address. One of their agents even said they did receive my documents but then after that they said they never received it again. Its all a scam. Dont waste your money with them
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Nick,
Thank you for taking the time to share your experience. We understand how frustrating it is to feel like your verification documents aren’t being received, and we appreciate you raising this concern.
To make sure everything reaches us correctly, please send your documents from the email associated with your account, and send each document in a separate email. This helps our team locate, review, and verify them without delays.
Best regards
Casino Experience Team
Keep getting bombarded with illegal…
Keep getting bombarded with illegal spams out of Turkey promoting this site. I complained and now they are sending me malware and 100 more spam attacks.
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello The Good Nerd,
Thank you for bringing this to our attention. The messages you're receiving are not from our casino. It appears that unauthorized third parties are using our brand name in spam campaigns, and we appreciate you letting us know so we can investigate further.
If you haven’t already, please contact us via email with any examples of the messages you’ve received. This will help our team review the issue and take the appropriate action to protect our players and our brand.
Best regards,
Casino Experience Team
They will NEVER pay you
They will NEVER pay you. They put you through a ringer and never pay. They hide being off shore so they never have to pay or being held accountable. I could NEVER give them enough information to get my money. DO NOT PLAY
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Jim,
Thank you for sharing your experience with us. We understand how important smooth and timely withdrawals are, and we appreciate you raising this concern.
We want to assure you that our withdrawal process is designed to meet standard verification requirements, and we do pay out eligible winnings once the necessary documentation is confirmed. If you haven’t already, please contact us via email using the address registered on your account so our team can review what happened and help clarify any outstanding requirements.
We’re here to assist and would be glad to take a closer look for you.
Best regards,
Casino Experience Team
Complete scam, lies and thieves
Completely lied to and scammed 100% of the time, they will gladly take your info like , I d., card numbers, money, personal info. Etc but u will get nothing back ever no money, place is a scam do not pay or play here, if you have played here a few times soon after you won't be able to you won't get to verify you id anymore, page times out and you can't get in , plus they're rules for withdraw are ridiculous they make it impossible trust me if u don't go ahead find out for yourself!
I have been through this I played there first hand ,they got me for $20 and I won on my own money not theirs and I couldnt withdraw based on there methods you can't withdraw to your card! Beware beware don't play at Duckyluck scam scam scam
20. Oktober 2025
Bewertung ohne vorherige Einladung
I dont gamble never heard of these…
I dont gamble never heard of these people but for some reason i keep getting emails from them saying i have won 14, 000 pounds?? laughable says is all about them really i have now blocked them
1. November 2025
Bewertung ohne vorherige Einladung
Horrible casino
Horrible casino, deemed me ineligible for promotions because another user has my address on file, when the address goes back to a church that is used for receiving mail for homeless individuals. They don't value there players and they aren't understanding.
21. Oktober 2025
Antwort von DuckyLuck
Hello Tristin,
We’re sorry to hear about this experience and understand how frustrating it must be.
Please reach out to our support team via email at support@duckyluck.ag so we can review the situation in detail and help get it sorted as quickly as possible.
Best regards,
Casino Experience Team
Scammers
They are misleading people to believe their downloading a legit social casino run by Dana White.
If you see an ad on Facebook, Instagram, Snapchat of Dana White promoting an online casino report it immediately it's fake. Dana White does have legit UFC apps, but the fake ad DuckyLuck created is not in anyway associated with Dana White.
12. Oktober 2025
Bewertung ohne vorherige Einladung
Negative 5 star rating!
Negative 5 star rating!! WHATTA RIP OFF! Don’t do it! Payouts are too small and you’ll NEVER get back near what you put in! Eff these guys!!!
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello,
We understand how disappointing it can feel when the results don’t meet your expectations. All our games operate on certified RNGs to ensure fair and random outcomes for every player. If you’d like us to review any specific gameplay or provide game recommendations, our support team is available 24/7 to assist.
Best regards,
Casino Experience Team
For Amusement Only
First, I would like to say, I understand if one gambles he/she may loose their money. I am not reviewing wins or losses today.
I received an email inviting me to play DuckyLuck online casino. Also included was a promotional offer to match my deposit by 500%, When I first entered, I clicked the wrong promo and received a 100% match. I deposited $25 and with the promo i had a $50 balance. I played thru that in about 3 minutes (I always bet the minimum amount that makes me eligible for bonus spins, usually $1 to $2 per spin). With a zero balance, I returned to get the proper promo of 500% of my deposit. Again, i deposited $25, bringing my balance to $150. I played 3 machines at $1.25 per spin. Nothing was happening. I won a few cents here or there, but even after switching machines nothing was going.on other than me pressing the rebid button. I was so bored I was falling asleep. My phone even slipped out of my hands, falling to the floor. Well, I did not get any bonus rounds. I won a few bucks here n there. I rolled thru $200 in cash and promo money, betting minimums to be eligible for bonus rounds, inside of 10 minutes.
Now understand, losing is no fun, However, what I'm complaining about is the total lack of entertainment, or amusement value. I almost fell asleep...while gambling!! I would not recommend this casino to anyone. Good night.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Pam,
Thank you for sharing your detailed experience. We understand how disappointing it can be when gameplay doesn’t feel engaging or rewarding. All our games operate on certified RNGs to ensure fair and unpredictable outcomes, but we’d be happy to recommend games that may better suit your play style.
We truly value your feedback as we continue to expand our game selection and hope you’ll soon find a game you enjoy with us.
Best regards,
Casino Experience Team
Verification of the account is nearly…
Verification of the account is nearly impossible. I sent over a dozen photos with me holding my id and they want to be able to see the details and read the id from the image you provide. This is separate from the pic of my id. If they have an issue reading your id that you are holding next to your face you will not be verified. I spent 3 days sending photos of me holding my id and still not good enough. Don't bother spending your money with these people.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Eric,
We understand that the verification process can feel tedious at times. Please know that this is a one-time requirement designed to safeguard your account and personal information.
Our support team is available via email at support@duckyluck.ag and can provide personalized tips to help ensure your documents are accepted as quickly as possible.
Best regards,
Casino Experience Team
So far so good
So far so good. My experience with them has been great. Customer service is quick to respond and I was able to withdrawal my winnings. It took a little while to get it but that's understandable. Id like to also note I do not work or have any ties to the site. I just gamble there. I would recommend this site to anyone.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Jason,
Thank you for sharing your experience! We’re glad to hear you’ve enjoyed playing with us and that our support team has been responsive. We appreciate your recommendation, we are glad to have you in our pond!
Best regards,
Casino Experience Team
I tried coming back bc honestly I like…
I tried coming back bc honestly I like the games on here but I quickly realized why I stepped away. In a matter of 30 minutes in my first attempt i went thru $500. My 2nd attempt....$100 in 5 minutes. Thus site just takes...especially if they target you. And they do...they target and take.
21. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Matthew,
We’re glad to hear you enjoy our game selection and appreciate your feedback.
Although we understand how frustrating losing streaks can be, please know that all our games operate on certified Random Number Generators, ensuring fair and unbiased results for every player.
Our support team is also available 24/7 if you’d like recommendations for games that better suit your playstyle or to review your gameplay.
Best regards,
Casino Experience Team
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.