Drift Bridge VW at Epsom are awesome. Just bought a new Golf and the professionalism of the team together with a culture of making a difference shone through. Buying a car from them is a joyful and st... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was my first time purchasing a car, I couldn’t have asked for a better sales person to help me than Nick Bays! He was extremely informative about the car and the finance options available. Highly r... Mehr ansehen
Bought a 5 year old Q5. Impeccable condition. Greeted with a smile by Jodie at the front of office. I was dealing with Stela,who was so lovely and professional. Sorted out a slight problem for me an... Mehr ansehen
I honestly couldn't have asked for a better experience. From start to finish, the service I received was outstanding. Rahim went above and beyond to make the whole process smooth, stress-free... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Kontaktinformationen
Reigate Road, KT17 3DT, Epsom, Vereinigtes Königreich
- www.driftbridge.co.uk
4,7
Hervorragend
468 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very professional and honest
Very professional and honest. This is the 3rd time I do business with the team at Walton and must admit that by far this has been the most pleasant.
13. Januar 2026
Antwort von Drift Bridge Group
Thank you, Mustafa! We’re delighted to hear this has been your most pleasant experience yet with the team at Walton Audi. It means a lot that you’ve chosen to do business with us for the third time, and that you found the service professional and honest.
We really appreciate your loyalty and kind words; thank you for the fantastic 5-star review!
Probably the most efficient and…
Probably the most efficient and professional exchange of cars I have experienced in the 50+ years I have owned a car. Mr Tony DiGregorio ensured the trade in of my old vehicle and the commissioning of my new vehicle was smooth and pleasant experience. I have no hesitation in recommending Walton Audi as a truly professional organisation.
16. Dezember 2025
Antwort von Drift Bridge Group
Thank you, Adrian! We’re delighted to hear your experience at Walton Audi was the most efficient and professional you’ve had in over 50 years of car ownership; that’s wonderful feedback to receive.
Tony will be so pleased to know he made the trade-in and handover of your new vehicle smooth and enjoyable. We really appreciate your recommendation and kind words about the team.
Thank you for the fantastic 5-star review!
Everyone was really friendly and…
Everyone was really friendly and helpful made the process of buying a new car very easy
24. Dezember 2025
Antwort von Drift Bridge Group
Thank you, Ashley! We’re so pleased to hear the team made the whole process of buying your new car easy and enjoyable. We really appreciate your kind words and 5-star review!
Excellent service
16. Januar 2026
Antwort von Drift Bridge Group
Thank you, Steve! We’re delighted to hear you received excellent service. We really appreciate your 5-star review!
Excellent service
Mark Lowry completely understood us and that we wanted to buy a car with minimum fuss. He delivered this perfectly.
13. Januar 2026
Antwort von Drift Bridge Group
Hi Annie, thank you for your 5-star review. We’re pleased to hear that Mark understood exactly what you were looking for and made the process straightforward and fuss-free. Your feedback will be shared with him and the team.
Ryan was our sales person and he made…
Ryan was our sales person and he made it an easy process and was very kind and polite
Would highly recommend going to him if u need any help or want to buy a car
11. Januar 2026
Antwort von Drift Bridge Group
Thank you for your 5-star review. We’re pleased to hear that Ryan made the process easy and looked after you in such a kind and professional way. Your recommendation means a lot, and we’ll be sure to pass your feedback on to him.
Antwort von Drift Bridge Group
Hi Chris, thank you for your 5-star review. We’re pleased to hear that you found the team helpful and efficient, without any pressure. We really appreciate your feedback and hope you’re enjoying your Audi.
Salesperson helpful and patient with…
Salesperson helpful and patient with someone not conversant with latest technology
7. Januar 2026
Antwort von Drift Bridge Group
Hi Michael, thank you for your 5-star review. We’re pleased to hear that the salesperson was helpful and patient in explaining the latest technology. We appreciate your feedback and hope you’re enjoying your Audi.
Clear and concise comms
31. Dezember 2025
Antwort von Drift Bridge Group
Hi Fredrick, thank you for your 5-star review. We’re glad to hear you found our communication clear and concise. We appreciate your feedback and hope you enjoy your Audi.
Seamless purchase.
Brilliant sales staff. Purchase was seamless from both sales and service depts.
19. Dezember 2025
Antwort von Drift Bridge Group
Hi David, thank you for your 5-star review. We’re pleased to hear that your purchase was seamless and that both our sales and service teams made the experience a positive one. We really appreciate your feedback and hope you enjoy your Audi.
Audi Epsom - great service!
We had a great experience purchasing a new car, thanks to Simon. He was really helpful throughout the process where everything went really smoothly from start to finish. We were able to buy the car before Christmas, just in time for the long drives over the break!
25. Dezember 2025
Antwort von Drift Bridge Group
Hi Mahammad, thank you for your 5-star review. We’re delighted to hear you had a great experience and that Simon looked after you throughout the process, making everything run smoothly from start to finish.
We’re especially pleased you were able to take delivery before Christmas, perfect timing for those longer drives. Enjoy your new car and thank you for choosing Audi Approved Epsom.
James Hunt the best consultant and down…
James Hunt the best consultant and down to earth as always.
1. Januar 2026
Antwort von Drift Bridge Group
Hi Maryam, thank you for your 5-star review. We’re pleased to hear that James Hunt continues to provide such a positive and down-to-earth experience. Your feedback will be shared with him and the team.
Great Services
22. Dezember 2025
Antwort von Drift Bridge Group
Hi Angus, thank you for your 5-star review. We’re glad to hear you received great service and really appreciate your feedback.
Good customer service
The handover went well if a little slowly. The knowledge of the sales executive was good but I purchased a new car that they are not fully familiar with at the moment as it’s a new upgraded version. Not everything was accessible at handover as the App was not working in connection with my vehicle and is still not connected on their system but this is not the dealerships fault but I sure they will keep chasing it up with those responsible for making everything work. Customer service was good, sales executive was polite and courteous and treated me with respect, something that does not always happen to women purchasing cars
21. Dezember 2025
Antwort von Drift Bridge Group
Hi Catherine, thank you for taking the time to leave your review and for your balanced feedback. We’re pleased to hear that the handover went well overall and that you felt well looked after by the sales executive.
We appreciate your understanding around the new upgraded model and the app connectivity issue, and we can assure you the team will continue to follow this up with the relevant parties. Thank you also for highlighting the courteous and respectful service you received, that’s very important to us.
We hope you continue to enjoy your new Audi and thank you again for choosing Audi Approved Epsom.
Great communication from purchase to…
Great communication from purchase to delivery.
19. Dezember 2025
Antwort von Drift Bridge Group
Hi Caroline, thank you for your 5-star review. We’re pleased to hear that communication from purchase through to delivery was clear and consistent. We really appreciate your feedback and hope you enjoy your car.
Good Service but a Price Issue
Excellent service - Lorenz continues to be very helpful with getting our private number plate put on to the new car.
I have emailed Robert Frost separately regarding the one issue we have with Audi Approved Epsom.
17. Dezember 2025
Antwort von Drift Bridge Group
Hi James, thank you for your 5-star review. We’re pleased to hear that you received excellent service and that Lorenz was helpful in getting your private number plate transferred onto your new car.
We also appreciate you raising your pricing concern separately and will ensure it’s reviewed. Thank you for taking the time to share your feedback, and we hope you continue to enjoy your new car.
The handover was poor and rushed
The handover was poor and rushed, my car was damaged requiring a new wheel, I still do not understand how this was missed.
Overall not a good experience, luckily the car is great and going well and new wheel is on route but still causes some frustration with calls and sorting out at my own time.
13. Dezember 2025
Antwort von Drift Bridge Group
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you’ve had, and we completely understand how disappointing it must have been to collect your car and then discover damage that should have been identified before handover. A rushed or unclear handover is not the standard we aim to deliver, and we apologise for the inconvenience this caused you.
We would also like to clarify that this matter relates to Walton Audi, rather than Audi Epsom, so it can be addressed by the correct team and dealt with properly.
We’d really appreciate the opportunity to look into what happened and address your concerns properly. Please contact us on 01932 220404 or email info@waltonaudi.co.uk, and a senior member of the team will review this as a priority.
Thank you again for bringing this to our attention. We genuinely want to put things right.
Customer lost
Up GTI regular service.
Purchased new from Driftbridge VW in 2018 and serviced every year by them...but not any more.
£225.00 11 months ago, £300 2 years ago and now .....£500! For a 1 litre city car!
I challenged the increase and was told "costs have increased"- no sh*t Sherlock.
Gone independent and saved £200.
Customer lost
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Drift Bridge Group
Hi Martyn,
Thank you for sharing your feedback. We’re sorry to hear of your disappointment with the recent service pricing. We understand how frustrating price increases can be, especially when you’ve been a loyal customer for many years.
Our servicing costs do change over time due to factors such as parts, labour, and Volkswagen manufacturer requirements, but we appreciate that this doesn’t make the increase any easier to accept. We’re sorry to have lost you as a customer and your comments will be shared with the team.
A very easy purchase decision and fullfillment
Tony was very helpful in showing the car and explaining how things worked and spent time helping to set the interface up and helped in answering questions after I'd bought it. And the various bits of paper and things that needed sorting out administratively where undertaken in a very timely way. Thankyou.
21. November 2025
Antwort von Drift Bridge Group
Thank you, Ed! We’re so pleased to hear Tony made your purchase decision easy and took the time to explain everything clearly, from the car’s features to setting up the interface. It’s also great to know the paperwork and admin were handled smoothly and efficiently.
We really appreciate your kind words and 5-star review, enjoy your new car!
Fantastic company to deal with- purchased a new car
Fantastic company to deal with, especially Naomi and Helen, who were always pleasant, and answered any questions that I had, and we're extremely helpful
15. Dezember 2025
Antwort von Drift Bridge Group
Thank you, Sanjay! We’re delighted to hear you had such a positive experience with us. Naomi and Helen will be so pleased to know their friendly, helpful approach made a difference and that all your questions were answered along the way.
We really appreciate your kind words and 5-star review, enjoy your new car!
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