DPOM Bewertungen 239

TrustScore 4 von 5

4,2

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Lee took over our Google Ads a few months back and our e-commerce sales have gone up noticeably without increasing the budget. He actually explains what he's changing and why which is more than our la... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing service from Dpom for my google ads. I own a couple of holiday homes in Brittany, France and wanted to target more UK holidayers who want to self-drive to France for vacation. The ads campaign... Mehr ansehen

Bewertet mit 5 von 5 Sternen

As a small family business, finding an agency that actually listens felt impossible until we found DPOM. Lee has been wonderful, he remembers the little details about our business and always has time... Mehr ansehen

Bewertet mit 1 von 5 Sternen

AVOID! Have a look at the other 1 star reviews as well as on Google. I went from getting lots of orders to virtually none. I am not sure they know what they are doing. They only made chang... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Werbeagentur
  2. Online-Marketing-Unternehmen
  3. Marketingagentur
  4. Online-Marketing-Agentur
  5. SEO-Service

Über DPOM

Vom Unternehmen geschrieben

DPOM Logo

DPOM have provided our Google Ads management service to over 1000 small and medium businesses over the last 13 years.

We specialise in helping small businesses grow with Google Ads, and with over 13 years of experience across almost every industry, DPOM is uniquely positioned to help your business grow. We pride ourselves on being honest and transparent with our clients from the very start so you can make informed decisions about whether or not to engage our services.

We'll never make a guarantee or promise that we can't keep, and we'll always give you unfiltered realistic expectations of what we can do to help your business grow.

Why choose DPOM?
 

  • Small business-friendly pricing - Prices start from just £95 per month for smaller budgets on Google Ads
     
  • Over 13 years of experience - We've helped businesses with budgets ranging from £200 to £200,000 per month!
     
  • No long-term contracts - We won't tie you into paying for something you no longer need! Our contract is a simple monthly rolling agreement that you can cancel whenever you need to with just 31 days notice.
     
  • Cancel anytime with just 31 days' notice - Google Ads (like any advertising) doesn't work for every business, and we believe if it doesn't work for you, you should be able to cancel with no fuss! To cancel, you simply email cancellations@dpom.co.uk and provide 31 days' notice to cancel and that's it!
     
  • Transparency Guarentee! - Google Ads and SEO (and any marketing) takes time and in every quote we send, we lay out time frames and expectations so you're fully informed from day one!

    We always recommend only signing up to our service if you're willing to give us 3 months to try various strategies to improve your results.

    There are no guarantees with any type of marketing, and we'll only ever give you realistic expectations so you can make objective decisions about your investment and whether to continue or not.

We know that as a small business owner, you may not have the time to manage your Google Ad campaigns and you need to make every penny count. With packages to suit most budgets, DPOM offers expert care to manage your campaigns while you manage your business. Speak to our friendly team today to learn more about how we can help your business grow.
 

PACKAGES & PRICING TRANSPARENCY GUARANTEE

Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

239 Bewertungen

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Bewertet mit 1 von 5 Sternen

Failed to deliver

DP Marketing have not delivered for us and while that is disappointing what really annoys me is that I still have to pay a 3 month notice period. My recommendation is: give notice as soon as you sign with them and then keep giving it so you have, in effect a monthly rolling contract. In this way to can stop the contract if they don’t deliver.

Our business is a consultancy, we have a small number of clients who we work with for multiple years. With the nature of our business in mind, DPOM agreed that they key aim for us should be to improve our google search ranking. Unfortunately, our account manager wasn’t an SEO specialist which wasn’t a good start. Then we were told that for Google we needed to verify our address (video of our offices, workstations, branding) as a place of business. But our address is that of our accountant, so our branding isn’t visible and we don’t use their offices - we use our clients offices. DPOM, produced a few blogs for us, which weee ok, but I’m not sure the blog part of our site is set up properly.

Despite these setbacks, I persevered, for 9 months but finally gave notice when it was clear that DOOM were having no noticeable impact on our rankings. Having failed us, it’s galling to have to pay for another 3 months of failure, also sad that no one from DPOM has contacted us to ask why we are leaving.

27. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von DPOM

We’re sorry to hear you were disappointed with your experience. For clarity, the agreement signed was a 6-month rolling contract which requires 31 days’ notice to cancel, as outlined at the quotation stage and agreed before the service began. We do not require 3 months’ notice, and this is stated across our documentation.

Your account was managed by an SEO specialist — SEO is a longer-term strategy, and while we did produce content and optimise your site, results can take time. With regard to Google Business Profile verification, unfortunately Google’s requirements are beyond our control, and we must follow their rules.

Finally, every client who cancels is sent a cancellation questionnaire, which you completed, so we do actively ask for feedback when services come to an end.

We regret that you did not see the results you hoped for and thank you for sharing your feedback.

Bewertet mit 5 von 5 Sternen

Signed up for Google ads services with…

Signed up for Google ads services with this company a few months ago. I found them to be very transparent, honest and patient from the get go. It took me a few weeks to make a decision and they did check in fairly frequently which is fair enough and then I signed up.

After signing up they call you to onboard you and basically repeat what the quote said - a bit annoying but I can see why they have to do it a snot every one reads stuff.

I then got about 3 emails again repeating how to cancel and what I should expect - fine but at this point is was tired of being told the same thing.

A few months later and I’m very happy with results- they’ve built overtime and continue to increase. I rent out property for tourists in France and target UK travellers and they’ve done wonders for me.

14. April 2025
Bewertung ohne vorherige Einladung
DPOM-Logo

Antwort von DPOM

Thank you for sharing your experience. We’re glad you found our team transparent and patient during the decision-making process, and it’s great to hear the onboarding and communication helped set clear expectations. Most importantly, we’re delighted that your Google Ads campaigns are delivering strong results and helping you attract more UK travellers to your properties in France. We look forward to continuing to build on this success with you.

Bewertet mit 1 von 5 Sternen

Avoid

They are still trying to bill me after cancelling within 2 weeks! They take your money and do nothing for the first two weeks to avoid the law! Please read other people's negative experiences, unfortunately I am not alone!
Think again when using this company.
They do not do any work then demand payment even if you cancel.

11. April 2025
Bewertung ohne vorherige Einladung
DPOM-Logo

Antwort von DPOM

Dear Sarah

As it states on our website, quote and even on this Trustpilot profile, to cancel all you need to do is email cancellations@dpom.co.uk and provide 31 days notice.

No small print, just that. To date, we've not received this hence why we attempted to bill you.

With regards to the first 2 weeks - we state on our quote it can take 7-10 working days to see the first changes in your account. This is because we have to research into keywords, competitors and plan the campaigns. We do make this clear from the outset and we're completely transparent about it.

As per our email today, however, we have now resolved the matter and I would appreciate it if you could update both of your reviews to reflect this.

Bewertet mit 5 von 5 Sternen

I recently switched to DPOM after my…

I recently switched to DPOM after my previous Google ads experts almost killed my business. Thankfully, Lee took over, and within a couple of weeks there was a huge improvement with enquiries and I still have a business. I would absolutely recommend, particularly if you are a small business:)

9. April 2025
Bewertet mit 5 von 5 Sternen

DPOM have been revolutionary for our business

We have relatively recently come on board with DPOM and it has been quite revolutionary for the business wish we had changed ad management companies years ago. Lee has been fantastic, and ensured we are kept well informed and he listens to our needs and gives fair and balanced advice and isn't just trying to get us to spend more and more which has been our experience of other ad management companies.

7. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lee is very knowledgeable in the field…

Lee is very knowledgeable in the field and has been achieving good results with our accounts, making better use of our marketing budgets. Lee is very friendly and personable and able to explain things in ways I understand and always keeps me in the loop of what's happening.

7. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really happy Camilla and Lee

Really happy Camilla and Lee. I am
Im a small business in Derby and google ads and seo is something I don’t understand but the guys take there time to explain it to me in a way I understand and ultimately, I get more customers which is what counts

29. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent to deal with couldn’t recommend them enough

Since working with Lee Harrop, we’ve seen a significant improvement in the performance of our Google Ads campaigns.

Lee quickly understood our business goals and used that insight to restructure and opt our account.

The results have been great. Better quality leads, a noticeable reduction in wasted ad spend, and a much stronger return on investment. I also really value the clear communication , which gives us full confidence that our campaigns are being managed and continually refined. Highly recommended for any business looking to get more from their Google Ads budget.

25. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great team and good fun to work with…

Great team and good fun to work with always on hand to help when i ask silly questions about my google ads and seo! Really seen some positive results and we are only 4 months in, thrngiys and girls are brill thanks

24. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The good, the bad, but most of all the truth!

The good:
The team was generally friendly to deal with, albeit somewhat corporate in tone.

Results were OK. I got some enquiries, but I broke even / even + a few hundred pounds. Certainly nothing to write home about.

The bad:
Response times were inconsistent—sometimes slow, with some emails going "missing."

The terms and conditions are 32 pages long and heavily weighted in their favour. I wish I had trusted my gut and not signed up—they make cancellation, not difficult, but certainly inconvenient.

I received no reports during my time with them, until asking during my last communication with them. The report was not explained to me, so was next to useless.

I paid extra for 1 on 1 meetings, but these hour long meetings were a 20 minute phone call.

Despite being told that conversions were absolutely the most important focus, conversion tracking was still not set up after 3 months.

I made 5 payments between November 20 and 21 February (3 months), which means they charge you an additional month at both the start and end of the contract.

20. Februar 2025
Bewertung ohne vorherige Einladung
DPOM-Logo

Antwort von DPOM

Hi James,

We’re really pleased to hear you found our team friendly and that your campaign delivered some results — even if it didn’t go as far as you’d hoped. That said, we're sorry to hear aspects of your experience left you feeling disappointed.

We’ve reviewed your comments carefully, but we’ve been unable to identify you as a client based on the information provided. If you're happy to reach out to us directly at accounts@dpom.co.uk, we’d genuinely appreciate the opportunity to look into this further and properly understand what happened.

In particular, we’d like to better understand your concerns around reporting, meeting lengths, and conversion tracking — these are areas we take seriously, and if expectations weren’t met, that’s something we want to address internally.

We also understand that our contract terms and billing structure can be detailed, and we're always working to make these clearer and more transparent during the onboarding process. Our intention here to be nothing less than fully transparent which is why we provide detailed information at the quote stage - to ensure all potential clients are fully informed from day one.

Thanks again for your feedback, and we wish you the best in your future marketing efforts.

Bewertet mit 5 von 5 Sternen

Lee has been unbelievable from the get…

Lee has been unbelievable from the get go! I came into this with pretty low expectations, as I haven't had the best results with Google Ads in the past. Lee set realistic expectations, explaining what he thought was possible while also being honest that sometimes the product or pricing can be the issue. From the get-go, he was upfront and didn’t promise the world, which I really appreciated.

Lee took over my account in December—typically a slow month for my business (timber sales). Despite this, we started seeing steady improvements month by month. Now, in March, less than three months in, I’ve already broken my biggest monthly revenue record from last year! Considering it’s still winter and we’re only 18 days into the month, you can imagine how impressed and happy I am.

If you’re thinking about Google Ads, there isn’t a better company to go with! Highly recommend.

19. Dezember 2024
Bewertung ohne vorherige Einladung
DPOM-Logo

Antwort von DPOM

Thank you so much for your fantastic review!

We’re thrilled to hear how happy you are with the results and that Lee has been able to turn things around for you. Setting realistic expectations from the start is key, and we always appreciate when clients trust the process. As you've seen firsthand, when given the right time and strategy, great results follow!

It’s especially exciting to see you break revenue records in what’s usually a slow season for your business—proof that a well-structured Google Ads strategy can make a real difference. We truly appreciate your recommendation and look forward to seeing what else we can achieve together!

Bewertet mit 5 von 5 Sternen

Things my second time being a client…

Things my second time being a client with Dpom, the first time I was tempted away by another agency repeatedly calling and telling me they can improve my account. 3 months later they trashed my campaigns so I called DPOM back in the hope they can help

I signed up within the day and 3 days later everything was running back to normal - a huge relief! If they hadn’t rescued my Google Ads the business impact could have been substantial

I won’t be leaving Dpom again, highly recommended

15. März 2025
Bewertung ohne vorherige Einladung
DPOM-Logo

Antwort von DPOM

We really appreciate you coming back to us and are so glad we could get things back on track quickly! It’s always frustrating when a campaign takes a wrong turn, but as you’ve seen, having the right strategy in place makes all the difference.

We always focus on long-term, sustainable success rather than quick fixes, and we’re thrilled to hear you’re happy with the results. We look forward to working with you for the long haul!

Bewertet mit 5 von 5 Sternen

I’m a tyre fitter in Nottingham and…

I’m a tyre fitter in Nottingham and Newark and the Google ads pro service works for me. I know when it’s not working as my phone stops ringing and the guys at dpom are always on hand to reassure me and improve the ads

20. Februar 2025
Bewertung ohne vorherige Einladung
DPOM-Logo

Antwort von DPOM

Thanks for your feedback! It’s great to hear that our Google Ads Pro service is driving real business for you. A ringing phone is always a good sign, and we’re here to make sure it stays that way.

As always, when performance dips, we analyse the data, identify improvements, and adjust strategies to keep your ads delivering the best possible results. That’s exactly why ongoing optimisation matters—Google Ads isn’t "set and forget," it’s about continuous refinement.

We appreciate your trust in us, and we’ll keep working to make sure your business gets the calls and customers it deserves.

Bewertet mit 5 von 5 Sternen

Amazing Experience!

Lee has delivered results that other agencies told us were impossible. His expertise and dedication to our Google Ads campaigns have made a significant impact. We’re really happy with what we’ve achieved so far and excited for future projects! Highly recommend his work!

14. Februar 2025
Bewertung ohne vorherige Einladung
DPOM-Logo

Antwort von DPOM

Thanks so much for your kind words! We love proving that “impossible” is just a challenge waiting to be solved. It’s been great working with you, and we’re thrilled to see the impact our Google Ads strategies have had on your business.

Success in digital advertising isn’t about guesswork—it’s about experience, data-driven decisions, and continuous optimisation, and we’re glad that’s paying off for you.

We’re just getting started, and we’re excited to see what we can achieve together in the future. Thanks for your trust and recommendation!

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