Culture Kings Bewertungen 

5.838
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

5838 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 16 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(5.838)

1.877 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Had an issue with an accidental double…

Had an issue with an accidental double order and Gabby was right onto it cancelling the second order and putting through a refund… saved me the headache of being a silly goose

13. August 2026
Bewertung ohne vorherige Einladung
Culture Kings-Logo

Antwort von Culture Kings

Thanks so much! We're grateful for your kind words and support.

Bewertet mit 5 von 5 Sternen

Easy change on phone

Was way easier doing the change to order over the phone and had a awesome customer service lady alphonsine that changed it all over in a matter of minutes. I had been on website trying to do on line was half hour and got no were. Should gave just rang in the first place.

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

Many thanks for the review. Your input is incredibly valuable.

Bewertet mit 5 von 5 Sternen

Customer Service far exceed anything Ive seen

Paid with apple pay. For some reason it automatically paid and confirmed for me without me checking the information and it sent the purchase to my old address!

I submitted a form thru email thinking it would take a couple days and might be too late but Gabby at the your team within 5 minutes caught it and changed it for me! I couldnt be more surprised and grateful for the quick response. Now I dont have to deal with my old terrible landlord or worry about it getting stolen! Thanks so much for gabby and her quick work that I felt really comfortable buying from you guys again knowing your customer service is very streamlined and fast! Thanks again!

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

Thanks so much for the review! We appreciate you 🙏

Bewertet mit 5 von 5 Sternen

Address Change

I had to change the address due to system error and Gabby was very helpful, change it for me with no trouble and replied fast.

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

Thanks so much for the review! We appreciate you 🙏

Bewertet mit 5 von 5 Sternen

I was really impressed with the help I…

I was really impressed with the help I got from the support team. I needed to change the order before it got sent out and had some confusion about sizing. Gabby was quick and efficient and gave me some great advice and able to make changes for me in time. Effortless support and very happy Customer. Thank you.

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

This is such a glowing review, thank you! We'll be sure to pass this on 🙏

Bewertet mit 5 von 5 Sternen

Gabby was extremely efficient at my…

Gabby was extremely efficient at my request of cancelling my order before it had shipped. I am very happy with the service and appreciate her help :)

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

Thanks so much! We're grateful for your kind words and support.

Bewertet mit 5 von 5 Sternen

I made a small error in making my…

I made a small error in making my order, and Gabby was such a fantastic help getting everything fixed up for me.

Truly amazing customer service

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

We’re so grateful for your feedback. Thanks for taking the time!

Bewertet mit 5 von 5 Sternen

I made a mistake on my ordering size…

I Would like to give Gaddy a big shoutout . I made a mistake on a one of the T shirts sized I had ordered and email straight away what I had done. I got a email back from Gaddy. Slating all the procedures on how she would fixes my mistake . Outstanding Customer service very professional . So thank you Gaddy 😊

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

Thanks so much for the review! We appreciate you 🙏

Bewertet mit 5 von 5 Sternen

Gabby was EXTRAORDINARY

Gabby was EXTRAORDINARY - she was was so quick to reply to me, I have never had just prompt customer service who immediately solves my issue. We ordered the wrong size and Gabby just fixed it to save us so much time and effort on our mistake. Thanks Gabby X

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

This is great to hear, thank you! We'll be sure to pass this on. Thanks so much for the review!🙏

Bewertet mit 5 von 5 Sternen

I ordered several shirts for my teen…

I ordered several shirts for my teen son for his upcoming school year. Out of many shirts there was one where I accidently ordered a size S and needed a size M I immediately reached out to customer service and though Gabby mentioned at times they may not be able to change the request in time she was able to stop the order, change the one shirt size to what was needed and provided me with a new order #. Saved me a lot of time in trying to return it for a new size. Thanks, Gabby for your help!

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

Love to hear this, thank you for leaving a review! 🙏

Bewertet mit 5 von 5 Sternen

Drisana was great help

Drisana was great help, I put in wrong shipping address and it was fixed in no time thanks

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

This is great to hear, thank you! We'll be sure to pass this on. Thanks so much for the review!🙏

Bewertet mit 5 von 5 Sternen

Gabby was amazing and so helpful

Gabby was amazing and so helpful! After having a bad in-store experience, she really turned things around with her kindness and great customer service. Really appreciate her help!

11. August 2026
Bewertung ohne vorherige Einladung
Culture Kings-Logo

Antwort von Culture Kings

This is great to hear, thank you! We'll be sure to pass this on. Thanks so much for the review!🙏

Bewertet mit 5 von 5 Sternen

Amazing

Amazing, fast and responsive! Handled it perfectly.

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Culture Kings

Love to hear this, thank you for leaving a review! 🙏

Bewertet mit 1 von 5 Sternen

Customer service is lacking, long wait times and poor level of stock availability


Have had nothing but issues with culture kings lately, 4 seperate orders, all of which almost all of them had to be refunded, I’m sick and tired of ordering things though culture kings just to get an email saying they refunded me as they don’t have stock

First order 31/07/26 - 5 items, 2 refunded, 3 sent out and 2 of them were the wrong item.

Second order -31/07/26 - 2 items, both refunded as no stock available.

Third order 05/08/26 - 2 items, 1 refunded, 1 sent out.

Fourth order - 10/08/26- 6 items, all refunded

This is ridiculous at this stage, I can’t even fathom just how unlucky I’ve gotten and how poorly managed their stock levels are, it’s hit a point where I don’t even have faith they’ll fulfill my orders anymore, add this with slower than average delivery times and mundane customer service, not even sure how they manage to stay in business, take a look their reviews their service and quality has tanked lately, you can never get a hold of anyone and when you do they say they’ll get back to you, never do, very little to remedy the situation either, offered me a free shipping code that doesn’t even work, just a waste of time. Terrible service.

10. August 2026
Bewertung ohne vorherige Einladung
Culture Kings-Logo

Antwort von Culture Kings

Hey, thanks for sharing your feedback. We completely understand how frustrating it would be to experience stock issues across multiple orders.

We’ve recently introduced our Ship from Store process, and while we work through some initial trial and error, there can unfortunately be discrepancies between the stock showing online and what is physically available in-store. We’re actively working to improve this.

We’d love the opportunity to look into your experience further. Please email feedback@culturekings.com.au with your order details so our team can work towards resolving this and hopefully turn your experience around.

Thanks again for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

I was helped by Donna who was lovely to…

I was helped by Donna who was lovely to speak too. She was incredibly attentive and made this experience pleasant as she solved my issue without great difficulty.

5. August 2026
Bewertung ohne vorherige Einladung
Culture Kings-Logo

Antwort von Culture Kings

What a lovely shoutout for Donna! We’re so happy she was able to make the process easy and get everything sorted for you. We’ll make sure your kind feedback is passed along to her! 🙌

Bewertet mit 5 von 5 Sternen

Huge thanks to gabby for her service

Huge thanks to gabby for her service! Made an online order and accidentally used my old address….Got into contact with them and gabby fixed it up immediately! Still got my order within two days!!

6. August 2026
Bewertung ohne vorherige Einladung
Culture Kings-Logo

Antwort von Culture Kings

So glad Gabby was able to update your address and get everything sorted before your order was on its way. Even better that it still made it to you within two days! 🔥 Thanks for the awesome feedback!

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