Had to cancel a cruise due to medical grounds. Rather than cancel and lose our £800 deposit we were able to book a similar cruise for 2028 and only had to pay a small fee. Sue was so helpful as we tho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An awful experience. The company is always slow. After the initial booking they only want email communications, therfore it is difficult getting questions answered. The whole process from booking t... Mehr ansehen
Kirsty at Cruise 1st was fantastic at getting our cruise arranged at very short notice including getting us flights at a very busy time of year for 1/2 term holidays. All at a very keen price.
Another amazing cruise curtesy of the best cruise agents!! We wouldn't go anywhere else- from start to finish their professionalism is outstanding, we add on extra nights , ask for named hotels etc... Mehr ansehen
Unternehmensdetails
Über Cruise1st
Vom Unternehmen geschrieben
We are compliant with ABTA & ATOL:
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
Kontaktinformationen
Office 310, 3rd Floor Manchester Digital World, 1 Lowry Plaza, The Quays,, M50 3UB, Salford, Manchester, Vereinigtes Königreich
- 0161 385 7425
- customer.services@cruise1st.co.uk
- www.cruise1st.co.uk
4,5
Hervorragend
7412 Bewertungen
Bittet Kunden um Bewertungen
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Hat keine negativen Bewertungen beantwortet
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Excellent customer service
Excellent customer service. They do try to meet individual needs.
7. Dezember 2025
Peter was excellent as always
Peter was excellent as always. Full of knowledge and help and advice helping us book double, single and disabled cabins with Princess Cruises.
Really looking forward to our cruise !
21. Januar 2026
Very good response time
28. Januar 2026
Very happy with how James's explained…
Very happy with how James's explained every detail of the trip. Very positive and very patient. Communication well.
27. Januar 2026
Pauline Harrison was helpful with all…
Pauline Harrison was helpful with all our needs. Nothing was a problem. Very satisfied with the service and will definitely book with cruise1st again.
27. Januar 2026
The agent was professional and friendly…
The agent was professional and friendly . He listened to our needs and gave us a good price . Thankyou .
19. Januar 2026
Great service
Great service - a rep has responded to us quickly every time we have contacted Cruise first. They have come back to us as promised with information requested.
26. Januar 2026
Very good customer service from Romania…
Very good customer service from Romania today when booking our cruise, most helpful and very jolly, listening to everything we had to say.
This is the 3rd time we have booked with cruise 1st, so thank you again for your help.
23. Januar 2026
Bewertung ohne vorherige Einladung
Great customer service
Great customer service received from Brogan at Cruise1st. Very helpful, polite and concise. Understands my needs regarding amendments to my holiday booking. Well done Brogan on your customer service skills and thank you for your help today. :)
22. Januar 2026
Bewertung ohne vorherige Einladung
Easy to deal with
I have booked several cruises with Cruise1st.
I always get good advice on ships, cabins and itineraries.
Their prices are competitive too.
21. Januar 2026
Excellent service
Complicated booking was carefully explained and all carried out very efficiently
20. Januar 2026
Excellent service from the Consultant D.Dove
Excellent service from the Consultant Mr. David Dove. I am please with the prompt communication. Most likely I shall use Cruise 1st again.
19. Januar 2026
Bewertung ohne vorherige Einladung
A great price and Suzanne was very…
A great price and Suzanne was very helpful and helped to tailor our deal
18. Januar 2026
Bewertung ohne vorherige Einladung
We would like to thank James (Akos)…
We would like to thank James (Akos) Hanko at Cruise 1st for arranging our cruise. He could not have been more helpful.
17. Januar 2026
Barbara Thompson
This lady has saved my life, the agent I booked my holiday told me I would loose my deposit of £1150, with no help whatsoever of what could be done to help me. I was absolutely devastated, I rang back and luckily I spoke to Barbara Thompson, she was the most helpful person I have ever spoken too, she has hopefully sorted my problem out(just waiting for confirmation email) she has managed to rebook my holiday and I have not lost anything. My faith has been restored today, that there are nice people i this world and Barbara is one of them.
17. Januar 2026
Bewertung ohne vorherige Einladung
Another great booking experience
The agent was very flexible and responded to all queries on the phone or via email really quickly - even out of hours.
8. Januar 2026
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