Purchased stunning bedroom furniture which was delivered by two amazing and efficient guys, Sam & Igors arrived at 7.40am on time and unpacked speedily but with care and respect for my home and the fu... Mehr ansehen
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Das sagen Bewerter
Took 4 deliveries to get our complete set of furtniture due to damanges, but the furniture once here was all we could hope for. The delivery guys Charlie & Rob were brilliant. The customer serv... Mehr ansehen
Unternehmen hat geantwortet
I had my first delivery today from the company and I have to say it was seamless. The delivery team, Fred and Abel were so fab. Shoes off at the door without being asked, respectful of existing furnit... Mehr ansehen
A knowledgeable and very helpful assistant ( Christina) took the trouble to assesss our needs and then find the right item for us. When it turned out that our original choice was discontinued she dis... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Vom Unternehmen geschrieben
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktinformationen
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, Vereinigtes Königreich
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
4,7
Hervorragend
29.566 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Poorly made product
Poor workmanship, very disappointed in the product and response following the return.
17. März 2026
Antwort von The Cotswold Company
Good afternoon Charlotte Key,
We’re very sorry to hear about your experience and the disappointment caused.
This is certainly not the level of quality or service we aim to provide, and we apologise for both the workmanship of the product and your experience following the return.
We can confirm that your refund has now been processed. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Sam & Igors politeness and professionalism
Purchased stunning bedroom furniture which was delivered by two amazing and efficient guys, Sam & Igors arrived at 7.40am on time and unpacked speedily but with care and respect for my home and the furniture. Great guys all rubbish removed.. but most importantly they took time to say hellos to my two rescue boxers….
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Trish Murray,
We appreciate your positive feedback! We're happy to hear that you love your new bedroom furniture and that the delivery team was amazing, efficient, and respectful of your home. It's great that they greeted your dogs!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
1st class delivery from the…
Another 1st class delivery from the Cotswold Company. Earle & Mavino were super friendly and took excellent care with my new chest of drawers plus removing all packaging. Many thanks!
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good afternoon Kathleen Mackie,
We appreciate your positive feedback regarding the delivery. We're happy to hear that the team was super friendly and took excellent care of your new chest of drawers, removing all packaging.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
lovely furniture very happy with my…
lovely furniture very happy with my items and order, ordered a few times from here and will so again.
4. Februar 2026
Quick and easy…
Great experience quick and easy delivery. Sam & Igors was very helped on delivery and polite thanks so much
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Alice Healey,
We appreciate you sharing your positive experience! We're happy to hear that our team members were helpful and polite and that your delivery was quick and easy.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Order 6561939
Order 6561939. Matt and Mark arrived at the stated time and were very helpful, polite and efficient. Many thanks.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Tomas Leahy,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful, polite, and efficient upon arrival.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very efficient and friendly delivery…
Very efficient and friendly delivery service
19. März 2026
Bewertung ohne vorherige Einladung
Happy Customer
Odered three items of furniture. Delivered. Happy with everything. Hence happy customer.
11. März 2026
Sturdy well made beds
Really pleased with our new single beds. They are sturdy and seem well made. Delivery was great and our delivery guys put the beds together and took all the packaging away. Only thing is the mattresses - fine for kids and very springy but not the comfiest for adults.
16. März 2026
Great customer service
Even though we had a bit of an issue with our item, the customer service was second to none. Nothing was too much trouble.
16. März 2026
Great quality furniture as always
Great quality furniture as always. Delivery drivers Vasco and Musawar delivered the item upstairs to the room, put it in place and took all the packaging away. Pleasant and helpful delivery drivers.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Ruth Hampson,
We appreciate your positive feedback on the furniture quality and delivery. We're happy to hear that the delivery team placed the item in the room and removed all packaging.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Lovely showroom.
Lovely showroom.
Easy to park.
Most important the salesman Harry answered all my questions, he was knowledgeable and friendly. Helped me make a decision.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Jane Koszuta,
We appreciate you taking the time to share your experience. It's great to hear you enjoyed our showroom and found the parking convenient. We're also glad the salesperson was helpful!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Friendly helpful staff
18. März 2026
Bewertung ohne vorherige Einladung
Great delivery experience from Charlie…
Great delivery experience from Charlie and Rob.
On time. Helpful. Courteous. Efficient.
All around great job. More deliveries like this please.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Sam M,
We're happy to hear that you had such a positive delivery experience! We appreciate you taking the time to share your feedback and are glad the service was helpful and efficient.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great delivery service from CHD drivers…
Great delivery service from CHD drivers Joey and Anthony. Thank you
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Ruth Saunders,
We're happy to hear that you had a great delivery experience. We appreciate you taking the time to leave us this positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Leamington store and delivery
Initial visit to Leamington store - the main manager Paul was very attentive and helpful.
Delivery guys Sam and Igors who delivered our furniture today were very polite and efficient despite early start.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Sean Nash,
We're happy that the store manager was attentive and helpful during your initial visit. It's great to hear that the delivery team was polite and efficient despite the early start. We appreciate your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Exceptional service provided by Ian and…
Exceptional service provided by Ian and Michael delivering our bedroom furniture. They were both extremely polite, helpful and professional.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Julie Payne,
We appreciate your feedback and are so glad the delivery team was polite, helpful, and professional when delivering your bedroom furniture.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great Service
Simon K and Sui-Pai delivered our new garden furniture, which looks fabulous. They were both super helpful, polite and very respectful of our home.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Mr H Wigram,
We appreciate your feedback and are so glad the delivery team was helpful, polite, and respectful of your home while delivering your fabulous new garden furniture!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great Delivery Team
The furniture from Cotswold Co is always great quality. Our previous order was handled by a poor, outsourced delivery team who were not courteous or respectful of my home. This time the delivery was by Cotswold Co themselves. The two delivery men (CHD driver 10, Gary and Jake) were excellent. They were friendly, respectful and unpacked the furniture on my driveway before placing it upstairs exactly where I wanted it. Great service, and I would happily order again using their in-house delivery team.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company
Good morning Andrew,
We're happy to hear that you're pleased with the furniture quality. We appreciate your feedback regarding the delivery experience. We're so glad the in-house delivery team provided excellent service, and we appreciate you recognising their friendly and respectful approach.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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