The Cotswold Company - Godalming Bewertungen 

58
TrustScore 5 von 5

4,8

Bridge Street, GU7 1HZ Godalming, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The staff in the showroom were very helpful and gave good advice. Earle & Neil were very friendly and efficient whilst delivery and building x2 wardrobes and a large chest of drawers.

Bewertet mit 5 von 5 Sternen

James in the Godalming branch was really helpful. I have visited the Godalming branch on many occasion and have purchased furniture there before. When I viewed the recent sale on line, I immediately... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The is the third time we have bought furnitures from COSTWOLD Company. We found the furnitures are extremely well made and is good value for money. The packaging are very safe and secured. Good custom... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Tony and Ian delivered and assembled my new wardrobe today and were an absolute pleasure to deal with. They were so pleasant, incredibly helpful, and completed the work to a brilliant standard. They m... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Möbelgeschäft
  3. Wohnmöbelgeschäft

Vom Unternehmen geschrieben

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Vom Unternehmen geschrieben

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktinformationen

  • Bridge Street, GU7 1HZ, Godalming, England, Vereinigtes Königreich

  • 01483 934450

4,8

Hervorragend

TrustScore 5 von 5

58 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(58)

5.155 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The lady that served me was very…

The lady that served me was very informative and did not rush me in my choice of furniture. Both the lady and all staff in the shop were very nice and in-fact it was such a very nice and pleasant experience and I would most definitely recommend the the beautiful Godalming shop to friends and family.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bath store

I recently visited the Bath store where I spoke with a number of staff, they were all very welcoming and happy to help. The customer service overall was excellent, I would absolutely recommend the store to friends- the staff made me feel right at home!
I would especially like to mention Lily who offered me some really good advice. I was struggling to decide which sofa and armchairs to choose for my front room, she was patient, professional and very knowledgeable.

26. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent delivery and support from…

Excellent delivery and support from Charlie and Derek, many thanks, very grateful

27. Februar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good afternoon Sarah,

We appreciate you taking the time to leave us such positive feedback. We're so glad you were happy with the delivery and support.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

James in store was exceptionally helpful

James in store was exceptionally helpful

6. April 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good afternoon Chris Thompson,

We are so happy to hear that you had such a positive experience! Thank you for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Both Kyle M and Matt S of the Cotswold Company

Both Kyle M and Matt S put together a wardrobe in about 20 mins including getting the parts upstairs to the final location. Helpful, professional and courteous these 2 Cotswold Company employees were a great credit to their Company. We would have them back anytime!

30. März 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good afternoon Tim,

We're so happy the wardrobe assembly was quick, and the team was helpful and professional. It's great to know they were a credit to us, and you'd welcome them back. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 4 von 5 Sternen

Great product, be careful with the delivery dates

We have visited the shop first as we were after country / cottage style furniture for our hallway. Then I have ordered online. Four stars because our first order had to be cancelled due to delivery issues on one item mean everything else will be delayed. With that in mind, we put a second order and all went well on that one. Nicely packed, very good quality furniture. Happy with the products and will purchase again.

9. Januar 2026
Bewertet mit 5 von 5 Sternen

Visited the Godalming store today

Visited the Godalming store today. Was so impressed by how friendly and helpful all the staff are. Everyone had big smiles and were enthusiastic to help, a lovely vibe. Came out with some gorgeous soft furnishings and am super grateful for the interiors ideas…looks fabulous. Lovely stock generally. Made me want to shop in store more.

14. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous service and beautiful furniture

From ordering in the Godalming Store to my delivery on Monday this week, the process has been so easy.
We were furnishing an entire house, so I paid for the assembly service and to have packaging removed.
Gary and Mark arrived promptly and were cheerful and professional from start to finish. They worked methodically and carefully, inspecting the furniture as they put it together. This meant that a damaged bed head was photographed and reported immediately by Gary and a replacement ordered on the spot.
All the packaging was removed and Gary and Mark were respectful of the property, leaving everything tidy.
The only thing that was missing was a lamp shade which was on the wrong van,but again they reported it immediately. That evening, the driver who had the missing lamp shade diverted via my house with the missing item so the order was complete.
The furniture is beautiful and really makes the house a home.
This is the best service that I have had from a company. Thank you to everyone at Cotswold Company.

2. März 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good morning Mrs Sue Dilworth,

We're happy to hear that the process, from ordering to delivery, was easy. It's great to know the assembly service and the team's professionalism exceeded your expectations. We appreciate you highlighting their careful work and quick resolution regarding the bed head and lamp shade. Thank you for your wonderful feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Bed and matress delivery and assembley

Tyrell and Brett delivered and assembled my new bed and matress - I was sent a message saying they would be arriving early which was useful. They were very nice, were quick to assemble everything and took away all the rubbish, so were great to deal with, thank you!

23. Februar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good morning Pumfrett,

We appreciate you sharing your feedback. We're happy to hear that the delivery and assembly of your new bed and mattress went smoothly. It's great to know that our team was punctual, efficient, and helpful. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Lovely furniture

Lovely furniture, good quality. Love the showroom in Godalming - staff were very helpful. Happy with delivery drivers Earle and Morgan who delivered, unpacked and positioned the furniture as requested. Happy overall with my purchase!

17. Februar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good afternoon LS,

We're happy you find the furniture lovely and of good quality. It's great that the showroom staff were helpful and the delivery team delivered and positioned the furniture as requested. We appreciate your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Great products, great service

Great product. Went in store to view before purchasing and had great in-store service who helped make the decision and answered questions about the product line. The delivery was easy as I was well communicated to before and on the day. Gary and Bryant were polite, pleasant and quick with the delivery/install. Would recommend

17. Februar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good afternoon Louise,

We're happy you found our in-store service helpful and informative. It's great to hear the delivery was well-coordinated and efficient. We appreciate your recommendation and positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Excellent customer service

Quality and customer focus are always excellent in store and on phone lines. Godalming branch has really helpful attentive staff and a brilliant manager. Matt D and Ant delivered my rug today on time and with a great attitude a and gift of fudge from the company. Lovely focus on customer service from this company.

12. Februar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good afternoon Lorraine Skinner,

We're happy to hear that you find our quality and customer focus excellent. It's great to know the Godalming staff and manager are helpful. We appreciate your positive feedback regarding the delivery team's attitude and the gift.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Very helpful staff in store

Very helpful staff in store, couldn’t have been more patient with us while we decided on the purchase. My girlfriend is also pregnant, so they brought the items to us while she took a seat to rest. Amazing

24. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a superb service we received today…

What a superb service we received today at Cotswold furniture in Godalming. James was so friendly and honest, helped me to find the best deals for me and not at all pushy. I really believe he wanted me to feel happy with my order.
Thankyou.

18. Januar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Good afternoon Janice Bayer Horrocks,

We're happy to hear that you had such a positive experience! It's wonderful to know that you felt supported in finding the perfect furniture for your needs. Thank you for sharing your kind words; we appreciate your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 3 von 5 Sternen

Would have liked the store to have the item on fisplay

Would have liked the store to have the piece of furniture I wanted on show. I have had to order without seeing it.
Also the store lady was in my opinion not helpful, sent us up steep stairs as she said it was up there ( it wasn’t) had to come back down to speak to her only to go back up to see something similar but not what I wanted.
I am happy to order on line but would have liked to see it first. Buying a piece of furniture for £450 without seeing it first is not ideal.

12. Januar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Godalming-Logo

Antwort von The Cotswold Company - Godalming

Updated 21/1/26

Good afternoon Valerie Docherty,

Thank you for your feedback. We’ve raised your concerns regarding the showroom as discussed. We’re delighted to hear that you are very happy with your furniture! Should you have any further questions or need any assistance, please don’t hesitate to get in touch.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

*******************************

Good afternoon Valerie Docherty,

Thank you for taking the time to share your experience with us. I am sorry to hear that your visit to the showroom did not meet your expectations, and I completely understand your concerns when making such a significant purchase without being able to view the exact item in person.

Due to the number of products we offer, it is unfortunately not possible for us to display every item in our showrooms. For this reason, we often showcase selected pieces and close alternatives to help customers visualise the style, finish, and quality as best as possible. That said, I do appreciate that this is not an ideal situation when you were hoping to see the specific item prior to ordering.

I am also sorry to hear that you felt the assistance in store was not as helpful as it should have been. This is certainly not the level of service we aim to provide, and I appreciate you bringing this to our attention.

I will be in touch shortly to discuss this further with you and see how we can best support you moving forward.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr