The Cotswold Company - Canterbury Bewertungen 

41
TrustScore 4.5 von 5

4,6

Marlowe Arcade 12-15, CT1 2TJ Canterbury, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!

Bewertet mit 4 von 5 Sternen

We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match disc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She w... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Möbelgeschäft
  3. Wohnmöbelgeschäft

Vom Unternehmen geschrieben

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Vom Unternehmen geschrieben

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktinformationen

  • Marlowe Arcade 12-15, CT1 2TJ, Canterbury, England, Vereinigtes Königreich

  • 01233 515188

4,6

Hervorragend

TrustScore 4.5 von 5

41 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(41)

5.341 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

No pushy sales people

No pushy sales people, able to move chairs around before choosing. The staff very efficient and knowledgeable. Only down side was only one staff member around.

20. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a wonderful time…

I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She was also very supportive of my slightly dazed husband and even he became more and more enthusiastic. She gave us the perfect balance of time to wander around and availability to answer all our questions. She found ways to make sure everything can be delivered at the right time for both of us as well. If there’s an employee of the year competition she’d win the prize!

14. Januar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Canterbury-Logo

Antwort von The Cotswold Company - Canterbury

Good afternoon Nicki Herring,

We're glad you enjoyed your furniture-buying experience! It's wonderful to hear that our team member understood your vision and supported you and your husband so well. We appreciate your kind words and recognition of their dedication to providing excellent service. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Lovely store with great customer service

Great staff, good team spirit, couldn’t do enough to help. Very pleasurable human shopping experience where you can look, try and get a feel for the products. Hate online shopping for furniture and furnishings. Like to see the product, so much nicer. Lovely store in Canterbury.

11. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great support available

Using the one way video call button to connect with in- store expertise was brilliant - so much better than a chatbot. Big shout out to Verity at Canterbury branch

8. Januar 2026
Bewertung ohne vorherige Einladung
The Cotswold Company - Canterbury-Logo

Antwort von The Cotswold Company - Canterbury

Good afternoon Andrew,

We're happy to hear that you found the video call helpful and efficient. It's great to know the in-store expertise was so beneficial! We appreciate your positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 3 von 5 Sternen

I was rather disappointed that I…

I was rather disappointed that I couldn’t take the goods home. I have to get them delivered - even though I was buying something small enough to carry.

If I had known that - I would have ordered them online and stayed at home on the sofa!

23. Dezember 2025
Bewertung ohne vorherige Einladung
The Cotswold Company - Canterbury-Logo

Antwort von The Cotswold Company - Canterbury

Good morning Bonnie Williamson,

Thank you for taking the time to share your experience. We’re sorry to hear you were disappointed that the items couldn’t be taken away on the day.
If you’re happy to do so, please could you update your review with your order number so we can look into this further and review what happened? We’d really like the opportunity to understand this better and assist where possible.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Your sales team were very helpful and…

Your sales team were very helpful and patient, without putting any pressure on us. They answered all our questions clearly, and allowed us to move different chairs around, so we could reach a positive decision

24. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It was a pleasure to be able to go into…

It was a pleasure to be able to go into a physical store, rather than online.

The staff were attentive and very helpful.

The showroom made buying the furniture a real pleasurable experience. It gave a lot of reassurance about the products and the items we wanted to purchase. It was difficult to not spend more!

9. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Second purchase

Quick and efficient service and delivery. Bought a second sideboard as impressed with the quality of the first one.

6. September 2025
Bewertet mit 5 von 5 Sternen

The Cotswolds Company

Morgan and Rob delivered our 7 draw chest piece of furniture. They informed us of delivery time and were punctual. They came to the door first to explain the process and to see where the furniture was to go, planning there options. Placed furniture with ease and professionalism, extremely polite guys, it’s been a pleasure dealing with both the Marlow branch from start to the delivery at the finish, excellent (and so rare these days in general)
Many thanks
AnnMaria & David Man

3. September 2025
Bewertung ohne vorherige Einladung
The Cotswold Company - Canterbury-Logo

Antwort von The Cotswold Company - Canterbury

Good afternoon AnnMaria and David Man,

We appreciate your positive feedback! We're happy to hear that you had a pleasant experience with the delivery of your chest. It's great to know the team was punctual, professional, and helpful. We value your comments regarding the Marlow branch. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Looked for nice cabinets.

Looked for nice cabinets.
Found nice cabinets.
Purchased the nice cabinets.
Cabinets were delivered - with th most amazing packaging - fantastic.
Cabinets full of goodies - kitchen looks fabulous.
Very please with service and the quality of cabinets is first class.
Very happy customers

19. Februar 2025
Bewertet mit 5 von 5 Sternen

Great company - top quality delivery teams

Great company. Timeless design and excellent quality. Ian and Kyle. J who delivered the sofas could not have been more helpful or efficient.

12. August 2025
Bewertung ohne vorherige Einladung
The Cotswold Company - Canterbury-Logo

Antwort von The Cotswold Company - Canterbury

Good morning Simon,

We're happy to hear that you had a great experience with our company! We appreciate your positive feedback regarding the timeless design, excellent quality, and helpful delivery.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Another quality purchase

Bought another piece of furniture from Cotswold, great quality and affordable. Delivery team, Bobby and Andy, very professional, polite and careful.

7. August 2025
Bewertung ohne vorherige Einladung
The Cotswold Company - Canterbury-Logo

Antwort von The Cotswold Company - Canterbury

Good afternoon Green,

We appreciate your kind words! We're delighted you're enjoying the furniture's quality and value. We'll be sure to pass along your compliments to the delivery team for their professionalism.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Great service

Table and chairs delivered on time with plenty of warning. Patrick and Bobby put the table together for me with the minimum of fuss. They were friendly and helpful. Showed my how to lock and unlock the extending part. They took all the packaging away with them. Can’t recommend them highly enough. They were a pleasure.

22. Juli 2025
Bewertung ohne vorherige Einladung
The Cotswold Company - Canterbury-Logo

Antwort von The Cotswold Company - Canterbury

Good afternoon Alison Rusted,

We're happy the table and chairs were delivered promptly. It's great to hear that the assembly was seamless and that you found the team helpful and friendly. We appreciate your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr