A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match disc... Mehr ansehen
Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and... Mehr ansehen
I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Vom Unternehmen geschrieben
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktinformationen
Marlowe Arcade 12-15, CT1 2TJ, Canterbury, England, Vereinigtes Königreich
- 01233 515188
4,6
Hervorragend
41 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The lady that served us was…
The lady that served us was knowledgable, friendly and just lovely. Easy experience.
28. August 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Ian and Gareth did a great job with the delivery! Lovely chaps and very professional!
Ian and Gareth did a great job!
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company - Canterbury
Good morning Mabel,
We're so happy to hear about your positive experience! We truly appreciate you sharing your kind words with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
A very helpful sales assistant made…
A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!
23. August 2026
Bewertung ohne vorherige Einladung
Excellent assistance via telephone…
Excellent assistance via telephone order and a quick response re delivery. I would highly recommend The Cotswold Company
19. August 2026
Bewertung ohne vorherige Einladung
Young man very helpful
Young man very helpful, gave us plenty of time to have a good look round without any pressure made the shopping experience very nice. I hope the items I have ordered as as good as they look.
10. August 2026
Bewertung ohne vorherige Einladung
Canterbury Store Sofa Purchase
Even though we were in the store just before closing time, Nathan was very helpful and dealt with our order very efficiently.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company - Canterbury
Good afternoon Tony Hamlin,
We appreciate you taking the time to leave us feedback. We're so pleased to hear that our team was helpful and efficient, even close to closing time.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful friendly staff member good to deal with a person…
Very helpful staff member took my order over the phone made the whole ordering process easy and straightforward arranged the delivery date we wanted and answered any questions I had.
2. Juli 2026
Bewertung ohne vorherige Einladung
Lovely showroom
Helpful, cheery staff and a beautiful showroom. Inspiring. Awaiting delivery but all handled efficiently by the shop staff.
22. Mai 2026
Bewertung ohne vorherige Einladung
Good quality but check wood shadesWe had previously researched what we…
We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match discrepancy between the shades of our existing Cotswold dark oak chest of drawers and this new mirror set.
4. Mai 2026
Bewertung ohne vorherige Einladung
The staff in your Canterbury Store were…
The staff in your Canterbury Store were very pleasant and very helpful. Nice people.
28. April 2026
Bewertung ohne vorherige Einladung
Very pleasant and helpful staff
Very pleasant and helpful staff, thank you. I will definitely come back to the Canterbury store when I need anything from this lovely company, everything is such good quality.
21. April 2026
Bewertung ohne vorherige Einladung
Great showroom, helpful staff
I found seeing the furniture in person really helpful and the showroom and staff were conducive to this experience.
17. April 2026
Bewertung ohne vorherige Einladung
Canterbury Staff Excellent Customer Service.
Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and the sales representative quickly dealt with the problem without any drama or worry.
6. April 2026
Bewertung ohne vorherige Einladung
Absolutely professional service.Very…
Absolutely professional service.Very supportive staff.
8. März 2026
Bewertung ohne vorherige Einladung
Delivery was as expected following an…
Delivery was as expected following an error with the original delivery.
26. Februar 2026
Wonderful staff
Wonderful staff - very friendly and attentive. Love that you allow dogs in too!
3. März 2026
Bewertung ohne vorherige Einladung
Happy customers
We love our new furniture! From start to finish our order was handled brilliantly. From ordering in the shop and actually being able to see what we are buying, keeping us up to date with our delivery and to the delivery guys (Mark and Danny) super helpful, unpacking, placing furniture and taking all the boxes with them.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company - Canterbury
Good afternoon Sarah Fricker,
We appreciate your feedback! We're happy you love your new furniture and that your order was handled brilliantly from start to finish. It's great to know the delivery team was super helpful, unpacking and placing furniture.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Canterbury shop
Went to Canterbury shop as we had a number of questions regarding the midnight blue larder - Verity was very welcoming and very helpful finding all the information we needed - placed order the next day
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Cotswold Company - Canterbury
Good afternoon Andy Fagg,
We're happy to hear that you found your visit to our shop helpful and informative. We appreciate you taking the time to share your positive experience and are glad we could assist with your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great company with good choice of…
Great company with good choice of quality items. Had some issues with outsourced delivery company for larger items, but fine if they send their own drivers
16. Januar 2026
Item arrived dead on time Good contact…
Item arrived dead on time Good contact by text Two very helpful delivery men Very polite as well Thank you
14. Januar 2026
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