I was missing a small part to mount one of the attachments on a newly purchased Yard Force brush cutter and didn't realise till I'd already started using with strimmer attachment. Toolstation were us... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a strimmer head in May. Used it twice and body failed. I contacted support, and within an hour they got back to me saying a replacement will be dispatched. That is excellent customer service... Mehr ansehen
Unternehmen hat geantwortet
Core service dispatched quickly, unfortunately their chosen courier APC said they tried to deliver on Wednesday, we have a drop box by the gate. Now the next time they will try is Monday. Still waitin... Mehr ansehen
Unternehmen hat geantwortet
Excellent service - my Toolstation strimmer charger stopped working, phoned the number on the manual. The phone call was with an AI - took very accurate details, then got an email from Jazz next morni... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Unit A & B, Escrick Business Park, YO19 6FD, York, Vereinigtes Königreich
- help@coreservice.co.uk
- www.coreservice.co.uk
4,3
Hervorragend
444 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
They delta with my quarry full
They delta with my quarry full
Just a shame that iv not recieved the part as delivery company once it signed for and wont leave it at the house 5th time lucky some of us have to work dont think I will be buying your products ever again
6. August 2026
Antwort von Core Service
We’re sorry to hear about the issues you’ve experienced with the delivery of your part. Thank you for making us aware of this. We are investigating the matter as a priority and will respond to you directly by email. We apologise for the inconvenience caused and appreciate your patience while we resolve this.
Required a lawnmower part
Required a lawnmower part, which was subsequently sent to me, but incorrect.
The help desk to replace the part was very helpful in establishing the correct new part replacement.
6. August 2026
Antwort von Core Service
Thank you for your review. We’re sorry the initial part supplied was incorrect, but we’re pleased our help desk was able to identify the correct replacement and assist you with getting the right part. We appreciate your feedback and your kind comments about our support.
found them very helpful thank you for…
found them very helpful thank you for your support
6. August 2026
Antwort von Core Service
Thank you for your kind review. We are pleased to hear that you found our team helpful and supportive. We really appreciate you taking the time to share your feedback.
Very good the parts fitted and worked…
Very good the parts fitted and worked perfectly. Good and quick service
6. August 2026
Antwort von Core Service
Thank you for your review. We are pleased to hear that the parts fitted perfectly and worked as expected, and that you were happy with our quick service. We really appreciate you taking the time to share your experience.
Excellent service
Fast delivery!
Great parts
I have ordered from here many times and always had superb service
6. August 2026
Antwort von Core Service
Thank you for your fantastic review and for your continued support. We are delighted to hear that you have consistently received superb service from us and that you have been happy with the parts and fast delivery. We really appreciate your loyalty and kind feedback.
Misdescribed a plastic motor housing as…
Misdescribed a plastic motor housing as a "complete motor assembly". When I contacted them I was offered a refund but had to chase it after 10 days.
Not a company I would recommend.
6. August 2026
Antwort von Core Service
We are sorry for the experience you had and for the delay in processing your refund. We are pleased that our team have now been in direct contact with you to address the issue. If there is anything further we can assist you with, please reply to the original email and our team will be happy to help.
Good helpful staff made order easy
6. August 2026
Antwort von Core Service
Thank you for your review. We are pleased to hear that our team were helpful and made placing your order easy. We really appreciate you taking the time to share your experience.
The service was excellent
The service was excellent, also the delivery service, bang on time.
6. August 2026
Antwort von Core Service
Thank you for your review. We are delighted to hear that you were pleased with our service and that your delivery arrived right on time. We really appreciate you taking the time to share your positive experience.
Antwort von Core Service
Thank you for your review. We are pleased to hear that you received an efficient service. We really appreciate you taking the time to share your feedback.
HAVING DEALT WITH AI PREVIOUSLY WITH…
HAVING DEALT WITH AI PREVIOUSLY WITH OTHER ORGANISATIONS, WITHOUT AN ENJOYABLE EXPERIENCE, I WAS FEARFUL HOW THIS PURCHASE WOULD TURN OUT.
I AM GLAD TO CONFIRM EVERY STAGE OF OUR BUISNESS ARRANGEMENT WAS FIRST CLASS.
6. August 2026
Antwort von Core Service
Thank you for your fantastic review. We are delighted to hear that your experience was first class from start to finish. We really appreciate your kind feedback and are especially pleased that we could provide a positive experience throughout your purchase.
It was easy to source the required…
It was easy to source the required spare parts and to get them ordered. Delivery was also quick. The parts received are of good quality.
6. August 2026
Antwort von Core Service
Thank you for your review. We are pleased to hear that you found it easy to source and order the spare parts, and that you were happy with the quick delivery and quality of the parts. We really appreciate you taking the time to share your experience.
Antwort von Core Service
Thank you for your review. We are pleased to hear that we responded quickly and helped you find the part you needed. We really appreciate you taking the time to share your experience and hope to help you again in the future.
The Yardforce service team Core Service…
The Yardforce service team Core Service are five stars all the way through, emails answered within 30 minutes and great help to solve the problem before going to the effort of posting, however to my surprise that was AS quick and EFFICIENT, I cannot speak highly enough of Core Services.
6. August 2026
Antwort von Core Service
Thank you for your fantastic review. We are delighted to hear that you were so impressed with the Yard Force service team and that we were able to respond quickly and help resolve your issue efficiently. Your kind comments mean a great deal to the team, and we really appreciate you taking the time to share your experience.
Antwort von Core Service
Thank you for your review. We are pleased to hear that you were happy with the price and quick delivery. We really appreciate you taking the time to share your experience and hope to help you again in the future.
Their service was outstanding also the…
Their service was outstanding also the delivery was so fast. Good service
6. August 2026
Antwort von Core Service
Thank you for your kind review. We are delighted to hear that you were so pleased with our service and the speed of your delivery. We really appreciate your positive feedback and hope to help you again in the future.
Good Service.
6. August 2026
Antwort von Core Service
Thank you for your review. We are pleased to hear that you received good service from our team. We appreciate you taking the time to share your feedback and hope to help you again in the future.
Batteries were exactly what I required…
Batteries were exactly what I required and a great delivery time of 2 days
6. August 2026
Antwort von Core Service
Thank you for your review. We are pleased to hear that you found exactly the batteries you needed and that they arrived within just two days. We appreciate you taking the time to share your experience and hope to help you again in the future.
Sold us a battery and can not supply a…
Sold us a battery and can not supply a charger with a plug that fits it.
Customer service did not call back as they said they would.
6. August 2026
Antwort von Core Service
Thank you for your feedback. We are sorry for the delay in getting back to you. Our team have now been in direct contact with you to provide further support. If you need any additional assistance, please reply to the email you have received and the team will be happy to help.
It was exactly the right item at the…
It was exactly the right item at the right and what's more it arrived on time.
6. August 2026
Antwort von Core Service
Thank you for your review. We are pleased to hear that you received exactly the right item and that it arrived on time. We appreciate you taking the time to share your experience and hope to help you again in the future.
Antwort von Core Service
Thank you for your review. We are pleased to hear that you received the correct goods promptly. We appreciate you taking the time to share your experience and hope to help you again in the future.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.