Compareairportparkings Bewertungen 

Appalling and wholly unacceptable experience we had with Park 247 Meet and Greet Gatwick. On Monday 19th October at 1:45am me and my family landed in Gatwick north terminal. As required we called the company to inform them we had landed. The service we received was extremely unprofessional, distressing and completely below the standard any paying customer should expect.

Our experience was as follows:
Dropped the car off on 14th October and found out the company had the wrong return date (26th October) than what I had booked (19th), this was fixed on the spot by the man who collected my car (or so I was told).

• Unacceptable delay: We were left waiting for approximately an hour with our two young children due to them not being able to locate our car because we had the wrong return date.
• Harassment through prank calls: My partner received multiple prank calls from a so-called "manager", which included laughing down the phone saying we are not getting our car back because he "couldnt be bothered" and when told the return date was fixed on the spot he again laughed and said he didn't care the booking says 26th so I can come back then to get it.
• The situation escalated to the point where we had to seek assistance from Gatwick Airport security because we could not resolve the situation directly with the company.
When confronted about this behaviour and asked to speak to somebody in person at an office we were told we wont be bale to find them, gave fake names over the phone and told to meet them at Heathrow if we were that bothered (we were at gatwick).

It is genuinely shocking that a service we paid for resulted in this level of distress and uncertainty, particularly when we were travelling with two young children. At no point should a customer be subjected to this treatment, made to feel that their vehicle may not be returned or collected as agreed, or be forced to involve airport security to resolve an issue that the company should have handled professionally from the outset.

Avoid using this website at all costs. It’s a complete scam and so many hidden charges and awful experience.
This is for Bristol airport and you park on a farm with a very uneven drive that could damage your suspension and wheels before you start. We nearly missed our flight outbound as the delay to transfer to the airport took ages as they only have one dirty bus to take customers both ways.
There are then hidden barrier charges for both ways that they take when you park your car. No receipt for your keys when you arrive. Coming back we called and were greeted by rude staff who refused to answer our calls initially and then when they eventually did we were told 1 hour to wait to be collected. The member of staff put the phone down when we complained. We used and Uber to get back to the location at an additional cost of £20. No apologies by a male who couldn’t speak English and we were just handed our car key without any security checks.
I called the number for the website 0333 5678902 and surprise surprise it was the same lady who was rude and clearly any complaint procedure was pointless and also unavailable . Hence turning to Trust pilot.

I would give a zero if I could!! My car was miles away in Milton Keynes and I contacted them before my flight to tell them I know they have taken my car and to make sure it’s back where it’s supposed to be by time I landed. My car was still not at the car park and had to wait over an hour for it to come back with nearly half a tank petrol gone!!! Worst service ever!!

I would never book with this company. As they are not professional. On return from holiday, I had to wait over an hour and several phone calls to find that they parked the car on different level. And no-one to hand my keys back. After calling again, was told the key is on top of front tyre. Got in car to find rubbish from McDonald's left in the car, few coins in ashtray missing, passenger seat pulled back , looked like someone had sleeping in there. Fuel tank almost empty. And when I tried to pay on way out. I had to pay £210. Which they already charge me just under £100 and when I was on holiday they rang me and told me I had no MOT. So my best option was to pay £330 , which £210 of it was to pay the airport and the rest charges for a mechanic to take the car and get an MOT. ALL IN ALL using this company cost me £635. I wouldn't even give one star, but it wasn't possible. For sure never use this company again. I wouldn't recommend them to anybody.

The valet company damaged my new car, two of the alloy wheels were damaged and the rear bumper was detached from the body work along the seam. The car had been parked very tightly against others in a muddy, uneven yard (I could track this via the on-board cameras). I absolutely would not recommend this service and would recommend that anyone considering using them should read other reviews before deciding.

I had to pay twice for the car park. The short stay and the price indicated.

Hidden charges weren’t listed until I’d already paid. Another 50% on top of booking.

Always book airport parking through this company. Good prices and the system is easy

I have not yet received proof of my booking. Can you please investigate? I'm flying tomorrow early morning!

I booked park and RIDE and then noticed in the email that the booking didn't include airport transfer which would be charged at £13 (maybe per person who knows!). That is paying for a car park in my opinion, not park and ride. There is then a £20 cancellation fee which I paid as I refuse to use this company. They know many will cancel and so they make money there, and then make more when people arrive. Total SCAM!

Booking system & ease of use to book no worries.
A bit cheesed off with the £8 charge to drop of & then pick up £8 charges. What a ripoff!!! 🤬

Brilliant
Easy
Smooth

I was very disappointed to find that my booking had been allocated to a parking facility at New Farm, Elsenham. Given the amount of negative publicity and customer feedback surrounding this location, I was not comfortable leaving my vehicle there and ultimately chose to cancel my booking.
Regardless of the fact that the operator may currently be permitted to continue trading while matters are appealed or reviewed, I do not think customers should be allocated to a facility with this level of publicly reported concern without being made fully aware of exactly where their vehicle will be stored before they pay.
When booking airport parking through a comparison service, I expect some reassurance that the providers being offered have been appropriately vetted. Being directed to what is effectively a rural field-based operation, together with additional transfer charges and instructions to telephone shortly before arrival, did not give me confidence in the service.
I would strongly recommend reviewing whether this provider should continue to be offered through your website and, at the very least, making the identity and location of the actual parking operator much clearer before customers complete their booking.

Easy booking
It was very easy to book and charges were very reasonable , have booked before , site is highly recommended ,
thanks

Amazing service very straightforward and fab when we were tired and needed the car right at the terminal.

I’m not sure where the positive reviews come from.

Firstly, confirmation is orange car park for meet and greet. But when you get there it’s top of the multi story which is a much further walk.

Secondly, they were 25 minutes late arriving to collect my car. Confirmation says to call 30 mins before you arrive and once you get to the airport. Why am I then having to wait? Due to them being 25 minutes late, they then tried to charge me for my car being there longer. Absolutely not.

Thirdly, up on arrival home I was told some times of the day you can be waiting 90 minutes for your car. Looking at the mileage on my car, they only take it 5 miles from the airport and it returned filthy.

I would absolutely avoid this company at all costs, it was much more stress than it was worth. This was more like a park and ride service than meet and greet.

This shouldn't be allowed, the company we used were absolutely terrible, we had to pay an extra £26 on top of what we paid as they drop off in shirt stay and made us pay ticket, on way home we waited over an hour to get our meet and greet, they were pushy over the phone wanting more money, they also added almost 50 miles on our car over 2 days!!! Ww had an airtag, they dumped our car on a street and it came back filthy!! Disgusting, you should check who you are putting on your site!!

It was easy. I was able to to find a good price for the parking services.
I need to tell you, that I payed for the parking to A1 Meet &Greet Bristol and I did not receive the detal of my booking. What I need to do?

They dont deserve 1 star but had no option . I booked with them paid the amount and they didnt turn up for the meet and greet. They wont answer my calls. I am in process of contacting fraud team uk. They are a scam company

PLEASE AVOID THEM NO MATTER WHAT!!!!

Very easy booking