I was so pleased with my original watch and the service from Neil that I decided to buy a second watch. Neil kept me updated from the start with updates of delivery so the process was effortless from... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I was so pleased with my original watch and the service from Neil that I decided to buy a second watch. Neil kept me updated from the start with updates of delivery so the process was effortless from... Mehr ansehen
Unternehmen hat geantwortet
Ordered the Atlantic Worldmaster Original Mechanical with the white and blue dial as a first purchase from Chronomaster. I can’t fault the communication, delivery, or the watch, which is a lovely look... Mehr ansehen
It’s always daunting spending so much on an online store but Neil set my mind at rest in all his helpful emails. Also if you go to Sinns website he is listed as a UK dealer so buy with confidence. A... Mehr ansehen
Unternehmen hat geantwortet
Bought 2 Steinharts from Neil. Ordered before 2 pm and received the following day. Great customer service from Neil and the watches are amazing value for money. Planning on purchasing a third very... Mehr ansehen
Quality wristwatch, buy, sell and collect
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A pleasure to deal with. Good prices, professional, great communication. Recommended.
Sold me a faulty Steinhart watch. I sent it back to Neil within days of receipt...rather than replacing the watch he sent it back to Steinhart to be 'repaired' despite it only being s few days old..5 weeks later he returns it with exactly the same fault (power reserve of about 4hrs rather than 38, running 10+ minutes slow/day)..Of course I then return it to Neil for a refund which he processes in due course however he has refused to refund me my postage costs as he is legally obliged to do. He should have replaced the watch, he should have refunded my postage fees. An amateur operation - I certainly would not consider spending any significant money here again.
I contacted Neil at chronomaster via email to check stock availability on a Steinhart ocean 39 he responded very quickly confirming it was in stock.
I subsequently placed the order online which was pain free, Neil updated to advise that the item had been dispatched I received the order superfast and it was well packed and received in perfect condition. I am very happy with my new watch and grateful to Neil for his professional service. Will definitely recommend.
I’ve known Neil and dealt with him for over 15 years and can truly hand on heart say this Guy is the most honest and nicest Guy you could deal with.
Never had an issue and credit where it’s due keep up the great work Neil only a very few like you now.
And I would always recommend him to buy from and sell to .
Neil is a gentleman and a true professional, to say the least. I attempted to order direct from steinhart, I'm located in the usa. So when my wonderful credit card company, seen this online purchase they froze my card without informing me. I repeatedly reached out to steinhart with no reply, not knowing what was happening with my order. I called my cc company and they informed my of freeze, I said this would have been nice to know earlier. This was to be a Christmas gift for my wife. I found chrnomaster.uk and reached out to them for a steinhart. Within minutes, Neil replied, I placed the order for a pink ocean one. Neil worked with me while waiting for card to be un frozen. I spoke with him direct on the phone, what a GENUINE, professional!!!! Prices are spot on, if Neil has the brand your looking for, LOOK NO FURTHER THAN CHRONLMASTER.UK.i will tell everyone about this wonderful company and the experience I had. I will be ordering a stein for my self from Neil.i would give 10 stars if i could. Robert ,Chicago,IL,USA
I've recently purchased a Steinhart Ocean One from Neil at Chronomaster who was a pleasure to deal with.
I ordered late in the evening and because i was local Neil allowed me to visit his premises the next day to view and collect the watch.
I've never owned a Steinhart but it feels like I'm wearing a watch worth 5 times the price. A great buy and I'd definitely recommended Chronomaster if your in the market for a new watch..
Great service from Neil, ordered the 39mm ocean one ceramic instead of the 42mm. Returned watch for exchange with no additional postage charged and next day delivery. Superb watch, great company- will definitely use again
Super service and the watch was in mint condition. Will shop again here.👍😊
Had a pre arranged visit with Neil at his premises to view a Steinhart Ocean One. Neil was extremely helpful and efficient. I bought the watch and he sized it for me. Highly recommended.
Ordered a Steinhart Ocean One at 3pm last Friday, was delivered at 11am the following day! One happy boyfriend... Amazing service and communications from Neil. Fantastic company to deal with.
Ordered a Steinhart GMT Ocean One 39 - Blue-Red on Friday , was on my wrist Monday ...excellent service and correspondence.
Very easy to deal with. I ordered a limited edition Sinn, which was far cheaper than the other AD's. As it was a limited edition, I had to wait for the watch to be sent from Germany, so it hadn't been lying around in a stockroom.
Great communication, everything was relayed to me promptly and honestly. All questions answered, and everything was done right. Neil even managed to get me an additional strap, which was also cheaper than the other AD's.
A good payment system (the money isn't taken until the product is dispatched).
Another thing that I'd like to praise is the way my watch was packaged. Totally secure. There wasn't even a gap for the watch to rattle.
Great service, and great watches. I will be using Chronomaster again. Now that they have become Damasko AD's probably sooner than I had hoped!
Honest and trustworthy guy, very good quality watches. Very easy to deal with.
Excellent company to deal with. I have bought numerous watches from Neil. Always as described with very fast next day delivery
Ordered a watch which was promptly sent out and received the next day. For issues out of his control the watch needed to be returned. Very smooth and fast service with both the original order and helping solve the issue. would highly recommend.
Bought a watch through this company as they're the UK official distributor. Faultless service. Next time I enjoy an enormous tax return I'll buy another!
I checked with the manufacturers website before ordering through this company, they're listed. Never met Neil but I'd guess he's a fellow enthusiast.
Purchased a watch from Neil at chronometer,
Received quickly and very happy, I wish the site displayed if the items were in stock (this is my only criticism) otherwise a great seller
Bought 2 Steinharts from Neil. Ordered before 2 pm and received the following day.
Great customer service from Neil and the watches are amazing value for money. Planning on purchasing a third very soon.
Would definitely recommend. My mate is planning on ordering one in the near future..
UPDATE....
Ordered a Steinhart GMT Pepsi on Thursday morning. Arrived Friday Morning..Yet again great service. Cheers Neil..
Fantastic service from Neil, answered emails promptly even out of business hours.
Wouldn't hesitate to do business with him again.
Good website, really interesting range of watches. Would be nice if you had stock availability at time of ordering but otherwise had a perfect experience watch arrived on time, great value, really pleased.
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