I WAS very excited Ordering my case on the 6th of Aug 26 from Caseface the same day I ordered my new phone samsung s26, today is the 17th of August and still no case. Registered as an irish based com... Mehr ansehen
Caseface
Die Bewertung dieses Unternehmens ist aufgrund eines Verstoßes gegen unsere Richtlinien nicht verfügbar.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered at the beginning of August and it took over 2 weeks to come, packaging was in Chinese and the quality seemed like something from Temu or Shein, very disappointed after paying nearly €30 for it... Mehr ansehen
This is a drop shipping website. You order stuff they don't actually have in stock & then purchase your item from China / Hong Kong resulting in massively long wait times & a risk of not receiving you... Mehr ansehen
Sent wrong Samsung Tablet cover . Totally ignored all contact I made to them through Ebay . Even sent photos to show Tablet was inoperable using their cover. Extremely rude ! I was a previous cu... Mehr ansehen
Verstoß gegen Richtlinien
I had a late order for Christmas but…
I had a late order for Christmas but they managed to get it to me on time. Brilliant service and I love my case. Thanks
I ordered a case for my daughter for…
I ordered a case for my daughter for Christmas in November and still have not received it I have emailed them constantly and haven't got 1 email from them...so I'm guessing she won't be getting the case this is a very bad site and now I'm thinking have I been scammed
Cool Custom Case
Love my custom case. Shipping was pretty quick. it arrived within a week. Thank you :)
No refund or order received a month later
I ordered a case and screen protector on the 28/10. On the 09/11, I received an email saying their stock shipment was delayed and they wouldn’t receive my case and post it out till the 19/11 and offered either a refund or to wait for the case. I asked for a refund which was fine. However they have since went M.I.A, I’ve emailed again with no response and I am without either my case or refund. Do not order from this website!!
cheating customers
The most terrible online store, paid for the order and for 35 days no goods and nothing. Deception of customers, you need to contact the relevant services to impose fines for them !!!!
The design your own case feature is…
The design your own case feature is great and made a perfect gift for my daughter. I will use again.
I ordered and paid for a case that…
I ordered and paid for a case that never arrived.
Great experience
Great experience. I made a mistake with my order which was quickly fixed.
Product received was damaged I sent…
Product received was damaged I sent four emails no response no refund returned the product still no response
Caseface
Caseface, customer service are sadly unresponsive,
This has made return impossible.
Waiting now over 5 weeks no response to emails
Very bad customer service waiting on my phone case over 5 weeks now. I have sent so many emails I will never order of them again very disappointed 😞
Went completely off the grid after I had an issue.
I ordered an iPhone 11 phone case and screen protector. It sent my package to the wrong address at first, took just over 2 weeks to receive these items bearing in mind I live about an hour away from where they say they are located. After finally receiving my order, my protective screen was smashed. I had to email 3 times before getting a response. I was told I would receive a refund and 3 weeks later still nothing.
Terrible service
I placed an order online for an iPhone 13 case. I received in the post an iPhone 13 mini case. There is no contact phone number to call and speak to anyone and apart from one email over two weeks ago saying they would replace the case with the correct one, I have heard nothing and received nothing. Service is terrible and I will have to go elsewhere now to find a case for my phone.
Non existent customer service
Very poor customer service. I ordered a case in May and did not receive it until July. In that space of time I received no response to my emails regarding my missing order.
Comple rip off
Comple rip off. Purchased a phone case here. It came in an amazon box so I checked amazon UK. I payed €21 on case face and it was €10 on amazon. My own fault I know. Do not purchase from Caseface they just purchase it from amazon and send it to you.
This is a scam
This is a scam. The phone case didn’t come and they don’t respond to emails.
Ordered case came with wrong design and…
Ordered case came with wrong design and wrong name. Multiple emails and no reply!! Poor customer service
Scam !
Scam. Ordered a case. Never gotten an answer back from them or a case. Do not order or you'll lose your money!!
Awful company
Very bad service i ordered a case for Christmas it never arrived, i tried contacting the company 3 times and got no reply, wouldn't recommend to anyone!
Ordered phone case over a week ago
Ordered phone case over a week ago. No sign and no answer to email. Avoid.
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