Ascot Grange Care Home is amazing, exceeded all of my expectations; all staff is highly proffesional, with the best manners, helpfull at any time of night or day and made my saddest days bearable. If... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had already short listed care home in the area I was considering so although your advise was helpful you didn't give me any other suggestions. However I will contact you again in the future if I nee... Mehr ansehen
Unternehmen hat geantwortet
At a time of change and worry I spoke with a lovely woman who understood our dilemma and showed great empathy. I was trying to navigate a system which is difficult and hard to manage especially if... Mehr ansehen
Unternehmen hat geantwortet
Top marks for genuine care, empathy and understanding. If your loved ones need special attention, look no further, as they will be in good hands.
Unternehmen hat geantwortet
Unternehmensdetails
- Altenpflege
- auch in
- Online-Marktplatz
Vom Unternehmen geschrieben
The UK’s leading website for finding a care home 🏡 Helping families find the right care, confidently 💙 Real reviews ⭐ Free, impartial advice 📞
Kontaktinformationen
Vereinigtes Königreich
- www.carehome.co.uk
4,7
Hervorragend
1307 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Absolutely brilliant
Absolutely brilliant at finding some excellent homes in the area I requested for my father. Homes were contacted by them and I had emails the same day from homes with vacancies in the area. Very friendly and removed some of the stress.
15. Juni 2026
Antwort von carehome.co.uk
Hi Jacqui - thank you for taking the time to share your experience. We wish you and your father all the very best, and we're here if you need any further assistance.
They have done ther best at finding…
They have done ther best at finding care homes for my mum .they were very helpful
15. Juni 2026
Antwort von carehome.co.uk
Hi Janet - glad we could help with the search for your mum. Thank you for taking the time to leave a review!
Antwort von carehome.co.uk
Hi Cj - great to hear, thank you for taking the time to say so!
Antwort von carehome.co.uk
Hi Steve - thank you for the kind words about our Care Help Team!
Very efficient and helpful
11. Juni 2026
Antwort von carehome.co.uk
Hi Stephen - glad to hear it, thank you for taking the time to leave a review!
Kindness and helpfulness
I found the contact over thread helpful, kind and informative.
Very good service
11. Juni 2026
Antwort von carehome.co.uk
Hi Ann - Really glad the support came through clearly for you. Thank you for the feedback!
Carehome.uk's helpline service was great
Carehome.co.uk's helpline service was great. I had a really tricky situation with the council trying to source a temporary care home place for my mother-in-law and being completely unsure about how the process works. I spoke to Janene and she drew up a shortlist of homes and has kept in touch since providing excellent support, explaining how things work and referring me to sources of further help such as Care Rights UK and Age UK. The service is invaluable.
19. Juni 2026
Antwort von carehome.co.uk
Hi Mrs Bhagat - we know how stressful navigating council processes alongside an urgent care need is, and it sounds like Janene was exactly the support you needed. We hope things settle into a better place for your mother-in-law soon.
highly recommended
This company has been very helpful to me to research into finding a caregome for my Mum. They are thorough and seem to genuinely care, taking the time to understand what you are looking for, your needs and requirements, the service is then tailored to you. I'm glad to have found them.
29. Januar 2026
Antwort von carehome.co.uk
Hi Georgina - it's lovely to hear our Care Help service was genuinely tailored to your situation - that's exactly the approach we try to take, especially with something as important as finding the right care for a parent. We hope the search goes well for you and your mum. Thank you for the kind words.
What a great caring service
What a great caring service, the representative I spoke to was to say the least amazing. I was asked in a clear friendly unhurried manner to explain what I was looking for, the area I needed it to be in and for any special requirements to support care going forward. I was then sent a list of a number of local care homes who had the facilities needed and they (with my permission) were sent my requirements. The result was, I was contacted by the homes, which I visited and selected the one best suited. A fabulous service that took most of the hard work out of what was likely to be a very stressful time. Well done the team.
10. Juni 2026
Antwort von carehome.co.uk
Hi George - what a wonderful review, thank you so much for sharing this in such detail. It's really heartening to hear the whole process worked as it should, from that first unhurried conversation right through to finding a home that felt right. That's exactly what our Care Help Team is there for. We wish you and your loved one all the very best going forward.
Fantastic customer service
8. Juni 2026
Antwort von carehome.co.uk
Thank you - really appreciated! We hope we were able to make things a little easier for you.
Antwort von carehome.co.uk
Glad we could help and give you the information you needed. Thank you for the kind words!
Phone advice
The call with Gemma was very indepth and led to helpful suggestions at a very overwhelming time. Thank you
9. Juni 2026
Antwort von carehome.co.uk
Hi Jacquie - it's so good to hear Gemma was able to help during what was a really difficult time. Those conversations matter enormously to us, and we're glad the guidance gave you something useful to work with. Thank you for sharing with us.
Extremely helpful and informative.
Extremely helpful and informative.
Would highly recommend when looking for residential/respite care in your area.
15. Juni 2026
Antwort von carehome.co.uk
Hi Margaret - thank you for the recommendation - it means a lot, especially given what a significant decision finding the right care can be. Really glad we could help point you in the right direction.
Lots of useful information.
8. Juni 2026
Antwort von carehome.co.uk
Hi Kenneth - pleased to hear our guidance was useful - finding the right care home can feel overwhelming, so we hope it made the process a little clearer. Thanks for taking the time to leave a review!
Useful service matching the types of…
Useful service matching the types of service you require with your area.
9. Juni 2026
Antwort von carehome.co.uk
Hi Peter - glad our matching process worked well for you - finding the right fit locally is exactly what we're here for. Thanks for the review!
Lucy who dealt with me was excellent at…
Lucy who dealt with me was excellent at he job explaining everything clearly 10/10
12. Juni 2026
Antwort von carehome.co.uk
Hi Lorraine - thank you for the 10/10 review! Clear communication makes such a difference, and it's great to know that came through. We'll make sure your feedback is passed on to Lucy.
Well informed
Well informed, really helpful information that was accurate and reliable too.
10. Juni 2026
Antwort von carehome.co.uk
Great to hear the information came through clearly and stood up to scrutiny - that's exactly what we aim for. Thanks for taking the time to leave a review!
Antwort von carehome.co.uk
Hi there - thank you for your 5 star review! We're pleased to hear that you found our advice helpful and that our team was able to support you.
Antwort von carehome.co.uk
Hi Richard - we appreciate your feedback and wish you all the best in your search for care and support.
Antwort von carehome.co.uk
Hi there - we're delighted to hear that you found our service very helpful. We appreciate your feedback and wish you all the best in your search for care and support.
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