British Retro Bewertungen 

Their returns system isn’t as easy as some companies and not free postage and I did panic a bit after reading some negative reviews on here regarding returns. But I can report that I did get my refund on a dress (minus postage) and it was within their 14 days as stated. You can only contact them via email, but they do get back to you. If you are sending a dress straight back after receiving it, you might need to give it a day or 2 before you can check the refund on your profile otherwise it shows as non refundable. I think it’s their system verifying that it’s arrived at its destination?
My daughter’s skirt fitted her perfectly and it is nice quality.

Ik heb hier een paar leopard handschoenen besteld die er op de website een stuk beter uitzagen dan ze in werkelijkheid zijn. Kwaliteit erg slecht. Handschoenen vallen erg klein (ik heb geen grote handen).
Spijt van de aankoop. Erg jammer

Beautiful dress. Lovely material and fits perfectly. I chose a size bigger as recommended on page and it’s so comfy. Bought for a friends wedding and can’t wait to wear it. I also bought a petticoat and I love this petticoat so much! So full, feels lovely, no scratchiness.
Delivered quickly.
Thank you x

The dress what I ordered is fabulous I actually can not describe in words how beautiful and high quality is!Also I was impressed about Belle who went extra miles for me to receive on time my dress !I am on vintage style for a long while but I never placed an order with British Retro until now .However I will definitely order much ,much more

Super product, great communication and such nice people!

The customer service is very nice!
The quality is really good!
Delivery to Germany is working.

No problems. I recommend this shop

Purchased the red Dee Dee dress & petticoat for a recent blacktie event on a cruise & can honestly say I felt a million dollars. Quality of the fabric was beautiful & I got lots of amazing comments. I didn't see any person on board with a similar dress on. Thank you so much for making me feel special.

Beautiful well made clothes, high quality material, I have brought a number of dresses and skirts from British Retro over the years, they are always stunning and comfortable.
I would recommend.

Pros:
Quality garment, Unique styles.
Highly recommend their clothes.

Cons
Sizes come up small ( I am UK 14, 5'3, curvy) I have to buy size 18 in British retro sizes.

I would like to add Size 16/18 which sell out really fast, so I don't be disappointed if you can't get your size.

British Retro is my go to shop when I have a special event coming up. The dresses are true to size and beautifully made.
I recently had a problem with my order and it's the best Customer Service I have ever received. The problem was resolved within 48 hours, and I am a very happy customer.
I would highly recommend British Retro not only for their beautiful clothes and accessories but also as a company who care about their customers.

I wore a tartan full circle dress to a Burns party, felt like a million dollars. Can not wait to wear the pencil dress I bought for the next Burns. Beautiful and quality items well made.
On latest earrings order there was an issue with the items and they sent me a replacement in time for the party that I was going to wear them at. Lovely customer service, always keen to help and every time I wear something from here feel special. Thank you Belle and team.

DO NOT BUY FROM THESE!!
After Collectif went under i thought i would try this company for some retro dresses WHAT A WASTE OF MONEY!

The dress cost me £50 in the sale and £3.99 postage. I expected good quality for the price and the material was shocking! you could see your hand through the material and it was poorly sewn.

Then there was the really off sizing, i am a size 12-14 in most stores in the UK like M&S, House of fraiser etc. i sized up to be safe and got a 16. it was more like a size 10!
So i returned the dress at a cost to me as you have to pay for your own returns even though the item was not the correct sizing. so so far i have lost £7.39 in postage as they also don't refund you the postage you paid them either.

Then there is all the rules! they even say if the dress is returned with creases in they will deduct from the refund!! they truely are something else!

Then comes the waiting and waiting for them to refund you. They received the item back on the Monday, two weeks later they still had not refunded and messages i sent asking what the situation was were answered in the middle of the night?? in England hmmm? so i look on here and think oooooh god why did i not read these reviews! so i opened a paypal claim against them which they dragged out as long as they could. I finaly got refunded £50 with a loss of £7.39 which i can't do anything about.

Now their website is full of poor me stories and how they are a true British Company well let me tell you "British Retro" You will not be a company that survives here! There is no way people will tolerate how you treat them, how awful the quality is and not offering apologies or full refunds.

Don't give people the ohhh we are a small business we need at least 3 weeks to issue a refund because i am a 1 person true British company and i serve my customers in a quick turn around and i have alot of them. i certainly would not make anyone chase and beg for their money back.

Anyone who makes the same mistake as me, let me give you one bit of advice.... The second your return parcel shows up as delivered to them OPEN YOUR PAYPAL CASE FOR A REFUND! or you will have to wait 3 weeks and then have to wait weeks for the paypal case to run its course too. And if you have not used paypal?? GOOD LUCK TO YOU! you can bet your life Paypal will be the next payment option to dissapear from their payment options!

UPDATE: To their reply, The Dress was returned and received by them on 23rd Sept I got refund through paypal on 6th October, thats 14 days after! If you don't have the time or staff to check a return after 14 days then the business has issues.

What a lovely surprise a very pretty dress and fabric , fits perfect and made beautifully

Absolutely amazing. I have now purchased 3 dresses from this company. The last being out of stock in my size. However Belle at B.R.was brilliant. She gave me alternative's to see if I liked them. She was so helpful and I would recommend this company anytime/ Thank You BRITISH RETRO
Deborah Armstrong

Very beautyful dresses, good quality. Perfect fitting, by using the helpful size guide of each model. Shipping uncomplicated and fast. I´am very happy!

I had wanted a dress from British Retro for a long time and after losing some weight decided it was finally the time to treat myself. I cannot rate the dress I have received highly enough!! It is absolutely beautiful and fits perfectly- the size guide on their website was so helpful in knowing what size to order. They kept me very well informed of tracking information and the item arrived within the time frame they specified. So all in all I am a VERY happy customer!! Thank you British Retro!!!

fabulous dress and fabulous service

I recently purchased a dress & Body shaper as a gift for my wife. She was away working, so I had ro wait a few days on her return. The dress was beautiful and my wife loved it but in spite of being the correct size,sadly it didn't suit her body length. The body shaper was never used and still in the suppliers sealed bag. I could be wrong but reading their terms & conditions. It was my understanding that (if used) it was non-refundable.
On returning the items, I was then informed that the Body shaper was not going to be refunded.
I find this policy disappointing and that is why I cannot give this company a better score.

I ordered the "Dee Dee Drape Full Circle Black Party Dress" for a very important event in September. Wow! Such a beautiful dress, perfect fit, very good quality fabric and beautifully made. It looks absolutely beautiful on and I felt like Grace Kelly when I tried it on!

I used this company as I saw a dress which although more than I wanted to spend on a day out it looked perfect for what I wanted. I was very anxious as the post office hadn’t received my parcel a week after it was despatched, I contacted rectro and they immediately chased it. The dress came the next day. Great service. Beautiful quality and worth every penny. thank you so much one happy customer CAN I ADD I AM VERY SATISFIED AND NOT DISAPPOINTED AS HEADING SAYS AND UNABLE TO CHANGE HEADING !!!!

All the products I have purchased from British Retro have been top quality! The craftsmanship and material is superb!
There are designs to suit any age and occasion and the fitting is great!
I wore one of my dresses for my wedding and it was perfect! I felt so feminine! I also purchased other accessories from British Retro to make the outfit complete!
Thank you!