BRICOFLOR.co.uk Bewertungen 

172
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After receiving various cork tile samples from Bricoflor I opted to purchase Granorite Decodalle County Ivory White tiles for a wall in my new extension. I needed something with character and, hopef... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Tilasin kuukausi sitten 7,5 litraa maalia.sain vain osan maaleista ja kun kyselee sähköpostilla lopun maalin perään niin ei saa vastausta.asiakaspalvelu on vain saksaksi ja huonoksi englanniksi. UPS k... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Still haven’t had the goods, absolute shambles. Apparently we are do be charged an additional import duty fee. Wish I hadn’t trusted them, and advice to everyone else is don’t Order has now arrive... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Wallpaper options are great quality and you can take the price of your samples off your order. Didn’t take too long to arrive considering it’s an import, however it wasn’t delivered for an extra 5... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Bodenbeläge
  2. auch in
  3. Tapetengeschäft

Vom Unternehmen geschrieben

Online shop for wallpapers and floor coverings


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

172 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 69 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(172)

42 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Check sizing before you lay the cork - just in case

Quick delivery. Nice products. However several of the cork tiles were 1-2mm difference in length to the others (don't know if this was a mixed batch issue) which I didn't spot until I'd applied the glue and laid half of them! I had assumed they would all be the same size. I didn't bother to contact the company to advise of this as I suppose should have thought to check the measurements. They looked the same so I only noticed when they didn't line up perfectly.

6. November 2025
Bewertet mit 5 von 5 Sternen

I had the best experience ordering my…

I had the best experience ordering my flooring from Bricoflor! They were so friendly and helpful. I couldn’t recommend enough and can’t wait for the next project to start so I can order more cork flooring ( which looks amazing!).
Thank you so much to all Bricoflor team for your help!

3. November 2025
Bewertung ohne vorherige Einladung
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

Thank you ever so much for your brilliant review! We’re absolutely thrilled that you had such a positive experience and that your cork flooring looks fab. It really does make our day to hear feedback like this.

We can’t wait to help with your next project — we’ll be ready whenever you are, and hopefully with even more corky goodness to choose from!

Thanks again from all of us at Bricoflor.

Bewertet mit 5 von 5 Sternen

I'm really impressed with this company

I'm really impressed with this company. the prices are very competitive and the customers service was outstanding. they went above and beyond to sort out a delivery issue I had. keeping me updated every step of the way. I was very happy with the outcome and would definitely recommend them to others thankyou

30. Oktober 2025
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

Thank you very much for your kind review. We’re delighted to hear that you were happy with our service and that we could assist with the delivery issue.

It’s wonderful to know that our efforts to keep you updated throughout the process made a positive difference. Your feedback is very much appreciated by the whole team at Bricoflor.

Your BRICOFLOR Team

Bewertet mit 5 von 5 Sternen

Pattern matching not correct but excellent customer service

Ordered two rolls of luxury wallpaper. Worried that they were being sent from Germany and might not arrive, but they did and very pleased with delivery. Then came to hang them and found that despite them being the same batch number the pattern match was not correct and something had clearly gone wrong with the manufacturing process. Managed to get pattern match by overlaying rather than butting up against each other. Due to this gave a poor initial review. Within hours got a response from the Bricoflor customer services team offering to either refund or replace paper once I provide some photos to highlight the fault. I’ll be doing that shortly. As a result of the contact from Bricoflor’s customer services have updated and edited the review to 4* to reflect the excellent customer service displayed so far. Will be happy to update my review further once the issue is fully resolved.
Updated and upgraded review to 5* as a result of Bricoflor's Customer Service who honoured the "refund or replacement" pledge when they became aware of the issue highlighted earlier in the review.
Would definitely recommend Bricoflor as customer service is outstanding.

30. Oktober 2025
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

Thank you for your feedback. We’re glad to hear that the wallpaper arrived safely and that you were happy with the delivery. However, we're genuinely sorry to hear about the issue with the pattern matching.

We always strive to ensure the highest quality and consistency, and it’s concerning to hear that there was a mismatch. In cases like this, we typically offer replacements or a refund, as we want our customers to be completely satisfied. We understand that international shipping can sometimes feel like a hassle, but we encourage you to reach out to us directly if there are any issues with your order — we're always happy to help resolve them quickly and smoothly.

In the future, please don’t hesitate to get in touch before leaving a review; we’d love to have the chance to fix things for you.

Kind regards
Your BRICOFLOR Team

Bewertet mit 5 von 5 Sternen

Great deal on wallpaper Quick delivery…

Great deal on wallpaper Quick delivery Would definitely use again

30. Oktober 2025
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

Thank you so much for the kind words! We’re thrilled to hear you’re happy with both the wallpaper and our quick delivery. We can’t wait to have you shop with us again – we’ll be here whenever you need us!

Your BRICOFLOR Team

Bewertet mit 4 von 5 Sternen

Cork floating floor

The cork floating floor is stunning! Feels so warm under foot. I live in an upstairs flat and brought the extra underlay for sound proofing. It’s soft and quiet. Beautiful

The only issues was delivery and it took a stressful 2 half weeks to come. The product is shipped from Germany and the delivery company in Uk are not the best. It’s kurbside delivery as stated.
Please do not book any fitters in until you have the product and expect a lot longer for delivery.

14. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No customer service at all

No customer service at all. The delivery of flooring was delivered to the wrong address where it was accepted. Upon checking the tracking I informed Bricoflor of the error by email. No reply. I then called twice and promised as reply. No reply. I then emailed again - still not reply. They have my money. I have no flooring and on top of that I’m ignored!

9. Oktober 2025
Bewertung ohne vorherige Einladung
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

Thank you for sharing your feedback. We are very sorry to hear about your experience, but after reviewing our records, we are unable to locate an order matching the details provided in your review. This situation does not sound typical of our service, and we would love to resolve it as quickly as possible.

Could you please provide us with more details about your order, such as the order number, the date of the purchase, or any other relevant information? We want to look into this and address any concerns you may have.

We value all of our customers and strive to ensure prompt communication and delivery. Once we have the necessary details, we’ll do everything we can to assist you and ensure that you receive your flooring.

We look forward to hearing from you soon.

Your BRICOFLOR Team

Bewertet mit 1 von 5 Sternen

Dishonest, rude, appalling customer service

This company are so dishonest it’s just not real. I wrote a Factual review, priced they were lying and then they attempted to play victim and gaslight me. They lie about delivery . Subsequently they have made several failed attempts to remove my review, then they shifted the attempts to thier German partner. Ultimately until I receive a factual apology and the lady has been dismissed I won’t be removing my review.

15. September 2025
Bewertung ohne vorherige Einladung
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

We are sorry that your experience over a year ago left you dissatisfied. Our records show that your order was placed correctly and that any delivery delay was caused by an incomplete address provided at the time of ordering, which was clarified before the parcel was successfully delivered.

All our team members act professionally and in line with company policies. We cannot discuss personnel matters publicly.

As your order was fulfilled and the product received, we consider the matter resolved.

Your BRICOFLOR Team

Bewertet mit 5 von 5 Sternen

Fair dealings

We ordered wallpaper. The company specifically informed us that they were paying the import duties and informed us what to do if we were asked to pay anything in addition ourselves. That was very reassuring. Then the paper was excellent quality and we thought good value for money. Thank you

22. Juli 2025
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

Thank you so much for your kind words! We’re delighted that the wallpaper, guidance on import duties, and overall value all met your expectations.

We really appreciate your support and hope to assist you again in the future.

Kind regards
Your BRICOFLOR Team

Bewertet mit 1 von 5 Sternen

Jep jep

Almoust 5 weeks my order and nothing. Bullshit!

8. September 2025
Bewertung ohne vorherige Einladung
BRICOFLOR.co.uk-Logo

Antwort von BRICOFLOR.co.uk

Dear Customer,

Thank you for your review. We’re sorry to hear about your experience. Unfortunately, we only handle UK orders, so we’re not able to assist with the issue mentioned.

We recommend contacting the team you purchased from directly, as they’ll be best placed to help.

We appreciate your understanding and hope your enquiry is resolved quickly.

Your BRICOFLOR Team

Bewertet mit 5 von 5 Sternen

Ihana kauppa

Ihana kauppa, tilasin tapetti 2.8
Seuratunnus tule sähköpostin kautta 4.8
Tilaukseni sain 7.8
Tapetti on erittäin hyvälaatuinen ja väri sama kuin kuvassa.
Olen todella tytyväinen.
Kiitos paljon❤️

7. August 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr