After receiving various cork tile samples from Bricoflor I opted to purchase Granorite Decodalle County Ivory White tiles for a wall in my new extension. I needed something with character and, hopef... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Tilasin kuukausi sitten 7,5 litraa maalia.sain vain osan maaleista ja kun kyselee sähköpostilla lopun maalin perään niin ei saa vastausta.asiakaspalvelu on vain saksaksi ja huonoksi englanniksi. UPS k... Mehr ansehen
Still haven’t had the goods, absolute shambles. Apparently we are do be charged an additional import duty fee. Wish I hadn’t trusted them, and advice to everyone else is don’t Order has now arrive... Mehr ansehen
Unternehmen hat geantwortet
Wallpaper options are great quality and you can take the price of your samples off your order. Didn’t take too long to arrive considering it’s an import, however it wasn’t delivered for an extra 5... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online shop for wallpapers and floor coverings
Kontaktinformationen
130 High Street , SN8 1 LZ, Marlbourough, Vereinigtes Königreich
- 01264980370
- info@bricoflor.co.uk
- www.bricoflor.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 69 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Check sizing before you lay the cork - just in case
Quick delivery. Nice products. However several of the cork tiles were 1-2mm difference in length to the others (don't know if this was a mixed batch issue) which I didn't spot until I'd applied the glue and laid half of them! I had assumed they would all be the same size. I didn't bother to contact the company to advise of this as I suppose should have thought to check the measurements. They looked the same so I only noticed when they didn't line up perfectly.
The company has a great range of…
The company has a great range of wallpaper.
I have been recommending the company to family and friends. Great quality wallpaper.
I had the best experience ordering my…
I had the best experience ordering my flooring from Bricoflor! They were so friendly and helpful. I couldn’t recommend enough and can’t wait for the next project to start so I can order more cork flooring ( which looks amazing!).
Thank you so much to all Bricoflor team for your help!

Antwort von BRICOFLOR.co.uk
I'm really impressed with this company
I'm really impressed with this company. the prices are very competitive and the customers service was outstanding. they went above and beyond to sort out a delivery issue I had. keeping me updated every step of the way. I was very happy with the outcome and would definitely recommend them to others thankyou

Antwort von BRICOFLOR.co.uk
Pattern matching not correct but excellent customer service
Ordered two rolls of luxury wallpaper. Worried that they were being sent from Germany and might not arrive, but they did and very pleased with delivery. Then came to hang them and found that despite them being the same batch number the pattern match was not correct and something had clearly gone wrong with the manufacturing process. Managed to get pattern match by overlaying rather than butting up against each other. Due to this gave a poor initial review. Within hours got a response from the Bricoflor customer services team offering to either refund or replace paper once I provide some photos to highlight the fault. I’ll be doing that shortly. As a result of the contact from Bricoflor’s customer services have updated and edited the review to 4* to reflect the excellent customer service displayed so far. Will be happy to update my review further once the issue is fully resolved.
Updated and upgraded review to 5* as a result of Bricoflor's Customer Service who honoured the "refund or replacement" pledge when they became aware of the issue highlighted earlier in the review.
Would definitely recommend Bricoflor as customer service is outstanding.

Antwort von BRICOFLOR.co.uk
Great deal on wallpaper Quick delivery…
Great deal on wallpaper Quick delivery Would definitely use again

Antwort von BRICOFLOR.co.uk
Cork floating floor
The cork floating floor is stunning! Feels so warm under foot. I live in an upstairs flat and brought the extra underlay for sound proofing. It’s soft and quiet. Beautiful
The only issues was delivery and it took a stressful 2 half weeks to come. The product is shipped from Germany and the delivery company in Uk are not the best. It’s kurbside delivery as stated.
Please do not book any fitters in until you have the product and expect a lot longer for delivery.
No customer service at all
No customer service at all. The delivery of flooring was delivered to the wrong address where it was accepted. Upon checking the tracking I informed Bricoflor of the error by email. No reply. I then called twice and promised as reply. No reply. I then emailed again - still not reply. They have my money. I have no flooring and on top of that I’m ignored!

Antwort von BRICOFLOR.co.uk
Communication was excellent
Communication was excellent.
Bricoflor deserves 5 stars.
I will buy from them again.
Dishonest, rude, appalling customer service
This company are so dishonest it’s just not real. I wrote a Factual review, priced they were lying and then they attempted to play victim and gaslight me. They lie about delivery . Subsequently they have made several failed attempts to remove my review, then they shifted the attempts to thier German partner. Ultimately until I receive a factual apology and the lady has been dismissed I won’t be removing my review.

Antwort von BRICOFLOR.co.uk
Fair dealings
We ordered wallpaper. The company specifically informed us that they were paying the import duties and informed us what to do if we were asked to pay anything in addition ourselves. That was very reassuring. Then the paper was excellent quality and we thought good value for money. Thank you

Antwort von BRICOFLOR.co.uk
Jep jep
Almoust 5 weeks my order and nothing. Bullshit!

Antwort von BRICOFLOR.co.uk
Excellent customer service
Excellent customer service. All my questions were answered on the phone and the floor was delivered in quick time so that it could be fitted before the kitchen. It looks fabulous, so all good!
Ihana kauppa
Ihana kauppa, tilasin tapetti 2.8
Seuratunnus tule sähköpostin kautta 4.8
Tilaukseni sain 7.8
Tapetti on erittäin hyvälaatuinen ja väri sama kuin kuvassa.
Olen todella tytyväinen.
Kiitos paljon❤️
Great wallpaper (easy to put up) and…
Great wallpaper (easy to put up) and lovely quality . Very quick delivery
Beautiful cork flooring
Beautiful cork flooring. Great quality. Warm and soft underfoot. Answered all our questions really quickly and in detail. Fast delivery
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