BrickHouse Security / BrickHouse GPS Bewertungen 

890
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I started using Brickhouse Security 3 months ago by purchasing the Spark Nano 7 GPS Tracker in order to protect myself and car. I’m impressed with the tracker and the service Brickhouse Securit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an issue with my tracking device. Mervin was my assigned assistant who helped me. Marvin was very patient and knowledgeable about my specific need. He patiently walked me through each step to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve had a great experience with BrickHouse GPS. The GPS tracker was very easy to install—it hooked directly to my car battery, and the setup was simple and straightforward. Once installed, it wor... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I always appreciate having the app automaitically open to the map page without having to go through a dozen clicks and remove ads popups before seeing my trackers location. In a potentially stressful... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. GPS-Anbieter
  2. Telematikdienst

Vom Unternehmen geschrieben

BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

890 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(890)

468 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

This device did exactly what I needed…

This device did exactly what I needed it too. Really recommend it!

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your recommendation! We’re glad to hear our GPS product met your needs and expectations. Our team is always ready to assist whenever needed.

Bewertet mit 5 von 5 Sternen

Great customer service

Well the first one I got ended up coming off and they sent me a new one right away Czarmaine helped me today overall customer service has been amazing.

28. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for sharing your experience! We're sorry to hear that the first device didn't stay in place, but we're glad we were able to send a replacement quickly. We will also share your feedback with Czarmaine. If you need anything else, we're always here to help.

Bewertet mit 5 von 5 Sternen

Had a unit go down

Had a unit go down. Service rep was on it ! Sent replacement same day, even adjusted billing for seamless transition to new one. Great peace of mind always knowing where my ATV is. Thanks guys.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We’re happy our team could help quickly and make the unit replacement and billing process easy for you. Knowing that you feel at ease with your ATV’s visibility is exactly what we hope for. Thank you again for your support!

Bewertet mit 5 von 5 Sternen

This is a Excellent device & service…

This is a Excellent device & service for Tracking your drivers location

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We’re glad to hear that our GPS solution and service have been effective for your needs, particularly in driver tracking. We appreciate your support!

Bewertet mit 5 von 5 Sternen

Highly recommended

They always respond to my inquiries very quickly and always resolve any issues I'm experiencing. Their devices and service are both very affordable too! I purchased the EON Odyssey and it's been almost 2 month now and I haven't had to charge it again. Very satisfied wish Brickhouse and will definitely continue doing business with them. Unfortunately the support doesn't have the best hours and are usually gone for the day kinda early, but they always respond first thing the next morning.

5. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your kind words and recommendation! We're thrilled to hear that the EON Odyssey is performing well for you. Its long battery life is definitely one of our favorite features as well.

We also appreciate you highlighting our support team and the excellent service they provide, as well as sharing your feedback about our support hours. We’re always looking for ways to improve, and we make sure to respond to every inquiry as quickly as we can. Customers can text our support line at any time, and if a message comes in after hours, we’ll respond first thing when we’re back.

If you ever need help outside of our support hours, we also have helpful articles on our website covering many common questions and concerns, available anytime.

Thank you again for choosing us, and we look forward to continuing to support you!

Bewertet mit 5 von 5 Sternen

This is a amazing products and helps in…

This is a amazing products and helps in so many factors, the support team is amazing and quick shout out to Mervin for resolving a location change quickly!

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We are pleased to hear that our GPS product has been helpful to you, and we appreciate your acknowledgment of Mervin’s prompt support in addressing your technical concern. We will pass along your appreciation to him.

Bewertet mit 5 von 5 Sternen

It's such a great way to protect your…

It's such a great way to protect your loved ones this device the Brick House security device is actually has a very high standards and they're very high quality that I've ever used it gives you long-term before you charge it so you don't have to worry about it charging time, I only charge it once a week and it's still has more charging in it and the magnet is very powerful that can stick on any metal piece in your car that you don't have to insert it inside, I used it where I can stick it outside the car and it's very safe and it gives you the most accurate locations every time it works because it's has the most accurate signals that can be sent. The Brick House security device is top 10 service I've ever used and the representatives right there answering all your questions and solving every single problem that you might face. I always get a reply from the representative [Kelvin] who is very cooperative and professional in his job that can gives you any answers or concerns that you might have and he makes things easy especially first time when I install it, Kelvin walked me through every steps and made it very easy for me he's very professional and has a legit customer service that you will never find anywhere. I highly recommend Brick House security device for everyone. Thank you so much Kelvin for your help and your advices I will definitely stick with this service for good. Thank you for being there for me and my family.

2. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It's very accurate.

It's very accurate.

1. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback! We are pleased to know that our GPS product's accuracy has reliably met your needs. If you require any assistance, we are always here to help.

Bewertet mit 5 von 5 Sternen

I have been using various product…

I have been using various product models for years to track a personal vehicle . It works very well and it’s very easy to install.

1. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your continued trust over the years! We are glad to hear that our products have consistently met your needs and that installation has been simple and convenient. We truly appreciate your support and are always here to assist you if you need anything.

Bewertet mit 5 von 5 Sternen

Mervin was very helpful and answered my…

Mervin was very helpful and answered my questions regarding some issues with the login process. After speaking with him I was able to get everything working properly.

1. März 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for sharing your experience. We’re glad to hear that Mervin was able to guide you through the login issues and get everything working properly again. We will continue to be here to ensure that everything runs smoothly for you.

Bewertet mit 5 von 5 Sternen

Staff has been more than helpful,I…

Staff has been more than helpful,I really appreciate the reduced rate and technical support is top shelf-im a happy customer

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We’re glad to have assisted you with the rate, and that our support team has been helpful throughout the process. We will continue to do our best to support you!

Bewertet mit 5 von 5 Sternen

Mervin was who helped me

Mervin was who helped me. i can’t say enough about how patient and helpful he was. The response to my chat was immediate and more so he did not make me feel like a total idiot. Just very polite and so very helpful. Outstanding customer service

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your kind feedback. We’re glad to hear that Mervin was patient, helpful, and responsive, and that he made your experience comfortable. Creating a positive and supportive experience for our customers is very important to us, and we will be sure to let Mervin know your appreciation.

Bewertet mit 5 von 5 Sternen

love to see my vehicles location in…

love to see my vehicles location in real time

26. Februar 2026
Bewertung ohne vorherige Einladung
BrickHouse Security / BrickHouse GPS-Logo

Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We’re glad to hear the real-time tracking is providing the visibility you need. If you ever need any assistance, our team is always here to help.

Bewertet mit 5 von 5 Sternen

Excellent service!!

Always quick to respond to my messages and reactivate my service with zero issues. All of the agents are very polite especially trish!! Very great overall experience.

24. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

We appreciate your continued trust! We're pleased that your service reactivation went smoothly and that our team has been helpful. We're here for you whenever you need support, and we'll pass your feedback along to Trish and the team.

Bewertet mit 5 von 5 Sternen

Brickhouse customer care

Brickhouse customer care has been available to help every step of the way and assisted when devices have had issues. The experience has been really great. Czarmaine was able to resolve my issue on a unit that was not working properly

24. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We understand the importance of reliable support, especially when a GPS device isn’t functioning as expected. We're glad to hear Czarmaine was able to resolve the issue and that you've had a great experience with our support team. Please know we're always here to support you whenever you need us.

Bewertet mit 5 von 5 Sternen

Great Service; Great Product

I had many questions re: the tracking device. Each time I called, the customer service representative was quick, responsive and informative. All of the information has been accurate and the device has provided valuable information.

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We are always happy to answer your questions and ensure everything is clear. We’re glad our support team was able to assist you each time you called. Please rest assured that we are here to help whenever you need assistance, and we will continue to provide you with the best support possible.

Bewertet mit 5 von 5 Sternen

I had an issue logging into the app

I had an issue logging into the app. And someone responded right away and got me logged in. Czarmaine is the agent who helped me they where amazing.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von BrickHouse Security / BrickHouse GPS

Thank you for your feedback. We’re delighted to hear that Czarmaine was able to assist you efficiently and restore your access seamlessly. Your feedback will be shared with her.

Bewertet mit 5 von 5 Sternen

Brickhouse security gave me great…

Brickhouse security gave me great customer service and answered all of my questions. Czarmaine the representative who helped me out was very attentive and supportive at making sure I fully understood everything and was fully satisfied

17. Februar 2026
Bewertung ohne vorherige Einladung

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