I started using Brickhouse Security 3 months ago by purchasing the Spark Nano 7 GPS Tracker in order to protect myself and car. I’m impressed with the tracker and the service Brickhouse Securit... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an issue with my tracking device. Mervin was my assigned assistant who helped me. Marvin was very patient and knowledgeable about my specific need. He patiently walked me through each step to... Mehr ansehen
I’ve had a great experience with BrickHouse GPS. The GPS tracker was very easy to install—it hooked directly to my car battery, and the setup was simple and straightforward. Once installed, it wor... Mehr ansehen
I always appreciate having the app automaitically open to the map page without having to go through a dozen clicks and remove ads popups before seeing my trackers location. In a potentially stressful... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
Kontaktinformationen
5718 W. 79th Street, 46278, Indianapolis, Vereinigte Staaten
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4,9
Hervorragend
889 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great product quality and superior…
Great product quality and superior customer service. Fully satisfied with Brickhouse security.
19. März 2026
Bewertung ohne vorherige Einladung
Ordered and had it set up in minutes
Ordered and had it set up in minutes, longest part was getting the additional battery pack charged up. After initial install it took about 2 hours for the tracker to start sending data points.
18. März 2026
Bewertung ohne vorherige Einladung
Great communication
Great communication
Fair price
Reliable devices
This is a company that delivers on their promises.
Trish and her colleagues are very helpful
18. März 2026
Bewertung ohne vorherige Einladung
It helped me find my stolen truck
It helped me find my stolen truck
6. März 2026
Bewertung ohne vorherige Einladung
Sold my vehicle
Sold my vehicle. Removed my tracker. Discontinued service for maybe 6 months. Bought a new vehicle. Added the tracker.
Here’s where it gets good: i emailed asking how to go about reinstating the coverage. Instant answer! They put my tracker back online super fast! Had all my payment details from the other current tracker so just added this one back so i have two currently activated. When it didn’t track on my app- they immediately had an answer! No issues at all. Love this company! Czarmaine was super helpful.
18. März 2026
Bewertung ohne vorherige Einladung
Great product..works very well simple…
Great product..works very well simple to use.
Thank you Czarmaine for your help
27. März 2025
Bewertung ohne vorherige Einladung
Great customer service
Great customer service , All I had to do in order to receive assistance logging in was text their number and a representative Trish text me back immediately and had me in my account in a few minutes!
18. März 2026
Bewertung ohne vorherige Einladung
Excellent service
I have been dealing with brickhouse security for about a year now. It is definitely worth it for security reasons and very affordable. I noticed a lil glitch from time to time. But needless to say it's accurate and on point. Thank you mervin for your time and patience with helping me today. Great customer service skill
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your continued support over the past year! We’re pleased to hear that our GPS solution has been both accurate and valuable for you. We understand that minor issues, such as occasional glitches, happen. If you notice anything that seems off, please don’t hesitate to reach out so we can investigate and ensure everything is functioning as expected.
We will be sure to pass along your thanks to Mervin. He will really appreciate it.
Marvin was very helpful and made sure I…
Marvin was very helpful and made sure I understood exactly what I was doing before I was doing it I felt comfortable and confident and what I was doing and never thought I'd actually be able to do this on my own but with his help here I am thank you so much for your patience and your time I've had a few people who have worked in this company that have not leveled up to the experience that I've had with Marvin he definitely needs to be recognized for all of his hard work
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We’re glad to hear that Mervin was able to guide you patiently and thoroughly, and that you felt comfortable and confident throughout the process.
We truly appreciate your kind words about his support, and we’ll make sure your feedback is shared with him as recognition of his hard work and dedication.
Thank you again for your trust! We’re always here if you need anything moving forward.
I love how accurate my trackers are
I love how accurate my trackers are! They give me a peace of mind knowing where my rental cars are! Battery life isn’t the best when they’re being used daily but overall a GREAT PRODUCT once you have them good and charged!!
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We are delighted to hear that our GPS trackers provide you with peace of mind and help you keep track of your rental vehicles.
We understand that battery life can vary with daily use, and we would be happy to share tips to help you maximize your device's performance. We appreciate your support and are glad that you are enjoying the product!
Good tracking
Im not good wth answering to calls , these guys are n n on piunt
10. März 2026
Bewertung ohne vorherige Einladung
Device Issue
(Mervin) helped me with a device issue and made the process quick and easy. He was friendly, patient, and got everything working again. Great customer service!
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience! We’re glad to hear that Mervin was able to assist you quickly and easily with the device issue. We will make sure to pass along your kind words. Please don’t hesitate to reach out anytime. We’re always happy to help!
Marvin was quick to assist me and…
Marvin was quick to assist me and solved my issue in a timely manner.Was friendly and informative.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re happy to hear Mervin was able to assist you quickly and provide helpful information. We’ll be sure to share this with him!
Reliable and exact location
Reliable and exact location! I purchased devices from BrickHouse to track my daughter who travels out of the country for school a lot. The devices are very accurate and show location details that cells phones do not show. The app is easy to use and I appreciate BrickHouse for the ease and convenience of the technology.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We understand how important it is to stay connected with loved ones while they’re traveling, and we’re glad our GPS devices can provide that peace of mind.
We’re also happy to hear that our app has been easy to use and convenient for you. Thank you for choosing us and trusting our GPS solutions.
The tracking service is great
The tracking service is great also I love the customer service of the company, Czarmaine is nice, helpful, thank you so much!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your kind words! We’re glad to hear you’re enjoying our GPS service and had a great experience with our customer support. We’ll be sure to share your feedback with Czarmaine, she’ll truly appreciate it.
I been using Brickhouse’s security for 3 years and no issues
I been using Brickhouse’s security services for about 3years now and I never had any issues with the service or the devices and customer service representatives are there to assist you with any help that you might need…I highly recommend them friends and family..Czarmaine has been assisting me and was very helpful..thanks again Czarmaine..
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your continued trust over the past three years! We’re glad to hear everything has been working smoothly and that our team has been there when you needed help.
We truly appreciate your recommendation and your kind words for Czarmaine. We’ll be sure to pass them along.
The device is easy to set up and…
The device is easy to set up and install and all though it's not always exactly in the right spot it's still super accurate and it gives lots of different types of data like speed it's traveling at and common roads it travels on
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We’re glad to hear the setup was easy and that you’re finding value in features like speed and travel history.
In terms of location, GPS accuracy can vary slightly depending on factors such as signal strength, nearby buildings, and terrain. If anything ever seems off or out of the ordinary, please don’t hesitate to reach out. We’re always here to help and make sure everything is working the way it should.
Fast shipping
Fast shipping, easy to use and trish gave me great customer service!!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We’re pleased to hear that everything went smoothly from shipping to setup, and we will definitely pass along your appreciation to Trish.
Way better than many others I looked into
It’s a great app and gps tracker. I’m actually glad I chose this one out of the maybe 8 different brands/types I looked into. It’s perfect honestly
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re glad our GPS solution has been a great fit for you! Should you have any questions or need support, our team is always happy to assist.
This device did exactly what I needed…
This device did exactly what I needed it too. Really recommend it!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your recommendation! We’re glad to hear our GPS product met your needs and expectations. Our team is always ready to assist whenever needed.
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