I started using Brickhouse Security 3 months ago by purchasing the Spark Nano 7 GPS Tracker in order to protect myself and car. I’m impressed with the tracker and the service Brickhouse Securit... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an issue with my tracking device. Mervin was my assigned assistant who helped me. Marvin was very patient and knowledgeable about my specific need. He patiently walked me through each step to... Mehr ansehen
I’ve had a great experience with BrickHouse GPS. The GPS tracker was very easy to install—it hooked directly to my car battery, and the setup was simple and straightforward. Once installed, it wor... Mehr ansehen
Mervin was responsive and immediately resolved the two issues I was dealing with. This was my first day using the Brickhouse Service and so as a newbie, Mervin oriented me well and quickly. Thank you.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
Kontaktinformationen
5718 W. 79th Street, 46278, Indianapolis, Vereinigte Staaten
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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I am a returning customer
I am a returning customer. Worked perfectly the first time, last year. I just purchased another device and so far so good! Customer service is a great help when needed! Czarmaine was AMAZING!

Antwort von BrickHouse Security / BrickHouse GPS
BrickHouse security has been providing excellent service.
BrickHouse security has been providing our GPS tracking service for over 2 years. We are 100% satisfied. Never any issues or problems with the tracking. We just did an upgrade to a better software system and the conversion was completely trouble free. When we did call in for information on the new software every one was helpful and easy to communicate with. All of our questions were answered and it was easy to understand.

Antwort von BrickHouse Security / BrickHouse GPS
No issues at all
No issues at all. Great knowing my vehicle is where it's supposed to be and my kids are safe.

Antwort von BrickHouse Security / BrickHouse GPS
You can't go wrong with the BRICK!
My personal experience with BRICK HOUSE SECURITY GPS is wonderful. I would recommend the device to whoever love the safety of their love ones.

Antwort von BrickHouse Security / BrickHouse GPS
Kelvin was the representative who…
Kelvin was the representative who assisted me and my daughter today and his step by step was easy and understandable.

Antwort von BrickHouse Security / BrickHouse GPS
Worrying about the safety of a loved…
Worrying about the safety of a loved one can be very stressful , brickhouse gps has eased that stress. The tracking is excellent and at any time you can pinpoint exactly where your car is at . I have the spark nano , it's small but powerful.

Antwort von BrickHouse Security / BrickHouse GPS
Brickhouse security is an excellent…
Brickhouse security is an excellent company. Very helpful and full of resources. My experience with Brickhouse security has been awesome. I would most definitely use this company again.

Antwort von BrickHouse Security / BrickHouse GPS
The representative Melvin provided…
The representative Melvin provided truly exceptional service from start to finish. They were incredibly patient and professional while addressing every detail of my request with genuine care. It is rare to find someone so dedicated to ensuring a positive customer experience and their helpfulness made a significant difference. I am thoroughly impressed by their expertise and the seamless way they handled everything.

Antwort von BrickHouse Security / BrickHouse GPS
Their customer service is very prompt…
Their customer service is very prompt and patient. Trish worked hard to troubleshoot the issues that I was having. She was very knowledgeable. The product works great and I'll be purchasing more for my other vehicles

Antwort von BrickHouse Security / BrickHouse GPS
Very Helpful!
Trish was very eager to help me change the settings on my BrickHouse Nano GPS tracker. She was knowledgeable and clearly presented my options. She made the necessary adjustments for me to help preserve battery life. A+++ customer service!

Antwort von BrickHouse Security / BrickHouse GPS
My experience was great
My experience was great. They were very attentive when i had questions and my gps worked wonderful. Very cost efficient. The only thing that could be better was if they communicated with you better if they haven’t received a payment, and notified you in advance instead of cutting service off. But if you pay your bill you won’t have to worry about that. I definitely recommend their service. 10/10
It allows me to keep constant updates…
It allows me to keep constant updates on my vehicle location. It’s extra added peace of mind to know the exact location of the vehicle as well as the driver if something should happen.

Antwort von BrickHouse Security / BrickHouse GPS
Kelvin was amazing
Kelvin was amazing. My dog ate my battery pack and Kelvin assisted quick and efficiently, to satisfying my request, and get a new battery pack sent out the same day. The best customer service I’ve ever experienced.
I enjoy it very much
I enjoy it very much. It gives me a peace of mind knowing my property is secure.

Antwort von BrickHouse Security / BrickHouse GPS
I want to thank you for your help in…
I want to thank you for your help in deactivating my account. Mervin was a great to me in identifying that my card on file was an old card that was no longer used. I was able to enter the correct card and Mervin made my experience smooth and quick.
great customer help and great devices
the customer service was great i got help from Kevin he's was fast straight forward answered everything i asked about and got it done for me with no problems no spending hours waiting for replies or a conformation. the companies devices are also really good quality sturdy and long lasting test it on a decent 2 hour trip back and forth with no problems not even a budge I would 100% recommend them with great products and customer service
Fantastic customer service
Fantastic customer service! A++++ Knowledgeable staff!
I was having trouble reactivating my…
I was having trouble reactivating my device after turning it off a couple years and the representative Trisha who was assisting me through text helped move my Gmail account over to my Yahoo account she was able to resend me the email so I was able to log in she helped walk me through the process of getting back into my account I feel like she went above and beyond assisting me in the areas that I needed help in.
Great product quality and superior…
Great product quality and superior customer service. Fully satisfied with Brickhouse security.
Ordered and had it set up in minutes
Ordered and had it set up in minutes, longest part was getting the additional battery pack charged up. After initial install it took about 2 hours for the tracker to start sending data points.
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