Bravissimo Bewertungen 817

TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

[I'm in the United States] I've been buying from them for a few years and never been disappointed - great bras for large breasted people including going up to - good variety! - includes UK and e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been buying from Bravissimo for years - most recently been in contact about a return query and, before that, for sizing advice on a strapless bra. They are one of very few companies these days wh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went into the Liverpool store today to return a couple of bras that I had ordered online but it turned out I was using the incorrect size. Paula R was on the till and said she was sure that I was we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bought 2 nursing bras for £80+ and neither has lasted more than 7 months. Sent them back, lady on the phone insinuated I wasnt telling the truth about washing them by hand because the label was faded... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dessousgeschäft

Vom Unternehmen geschrieben

Bravissimo is an award-winning multi-channel retailer that sells lingerie, swimwear and a unique range of clothing for women who are D-L cup. Bravissimo aims to inspire its customers to celebrate their figures and feel good about themselves and to make shopping with us a fun and confidence-boosting experience. Bravissimo offers its customers a wide choice of styles as well as friendly and knowledgeable fitting advice, set in an environment that is inclusive, supportive and celebratory and is dedicated to doing the best for its customers as well as providing an outstanding level of customer service.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

817 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 1 von 5 Sternen

Poor experience

I’ve used Bravissimo now for the last 10+ years (not through choice) and I’ve had a variety of experiences and services. My most recent experience was when they were too busy to fit (not an issue) but were happy for me to try things on, yet they still had to get everything I wanted from the back and keep coming through to the changing room for me to ask for other options etc. This ‘system’ just didn’t work, the ladies were too busy and it made little difference time-wise to them fitting me and it was frustrating from my point of view having to keep waiting a long time when I know exactly what I wanted. Upon entering the changing rooms I was asked the size and what I wanted (32JJ and a bikini top), I specified I’m only interested in plunge with underwire. The two options I was then brought were both full cups and one was in a 32KK? I was told they were the only plunge options they had, yet even the website states they’re full cups. With no luck on what I had actually asked for, I decided to grab another bra while I was there. I asked the lady for two specific styles in a specific colour and size, just one style was brought in two sizes. Then I asked again another time for the other style, she came back saying they didn’t have X size (but that wasn’t the size I had asked for). So I asked another time, when it was eventually brought it wasn’t the colour I had asked for. Overall it was just a nightmare experience. If they don’t have the time or willingness to help you then you should either be able to pick everything off the shop floor to try yourself or close the fitting rooms completely. This visit, plus the numerous visits where staff have just ignored my requests because they think they know better, really make me avoid coming in to the store as much as I can. There also is not enough options for plunge bras and bikinis in my size (30K), or anything else for that matter. It’s very disappointing when I’m limited to this one store and the experience and options are so awful.

2. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Macy, thank you for taking the time to write a review for us. We're ever so sorry to hear about your experience in store and the disappointment you've experienced. We always hope our customers will leave feeling positive and we can't apologise enough that this hasn't been the case for you.
We would like to look into this further and resolve this for you, so please could you send us an email with some additional information about your visit. Such as, the shop and the date you visited. You can email us at customer.services@bravissimo.com
Thanks,
The Bravissimo Team

Bewertet mit 5 von 5 Sternen

Best bras for big boobs

So happy with my fitting by Emily in Liverpool, felt like a new woman leaving in the bra i’d bought! Don’t know why I’ve been buying bras from elsewhere when I know Bravissimo are the best!

2. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Jenny, thank you so much for your kind words! It's great to hear you had a lovely time in the Liverpool shop and we are so glad that Emily was able to help you find a new bra and your feel-good fit! We hope you're loving your new goodies. We hope to see you again soon.

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Amazing Customer Service Even During a Crisis

I had a really positive experience with Bravissimo, even under difficult circumstances. My order was unfortunately cancelled due to a warehouse fire — something totally out of their control — but the support I received was excellent.

The lady I spoke to on the online chat was friendly, efficient, and incredibly helpful. She quickly helped me check if a nearby store had the items I was looking for, and at the same time, processed a fast refund with no hassle at all.

It’s rare to find customer service that stays calm, kind, and solutions-focused during unexpected situations. Big thanks to the team — I’ll definitely be shopping with Bravissimo again!

22. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

We're so delighted to hear that our Customer Services team were able to help you with your refund, and ensure you can still purchase your lovely new items in store! We're always here if you need any help at all, and we hope you continue to love your new items,
The Bravissimo Team x

Bewertet mit 2 von 5 Sternen

Disappointed

Rushed service meant I didn’t get the personalized fitting I was expecting and the quality of the bras was poor - not structured enough for my bust size and I was falling out of the sides. Went out of my way to try based on reviews but was disappointed.

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Deborah. Thank you for taking the time to write this review. We are so sorry to hear about the disappointing experience you've had in store, we always hope you leave the store feeling amazing in some styles that are the correct size for you. We would like to look into this further and resolve this for you, so please do give us a call on 01926 459 859 if you would like any further help with this. We're currently open Monday to Friday 8:30am-7pm, Saturday 9am-5pm and Sunday 9am-7pm. We hope to hear from you soon,
The Bravissimo Team.

Bewertet mit 5 von 5 Sternen

Highly recommended

Jen W at the Manchester store was just brilliant when fitting me for a post mastectomy bra. She was really considerate and very helpful. I didn’t feel self conscious, despite it being my first fitting post op. I’d happily recommend Jen to anyone in the same situation. She was great.

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hey Kathryn, we are so glad you had an amazing first fitting with Jen in the Manchester shop. We hope you are feeling amazing in your new styles and hope to see you again soon!

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Made my daughters day

I went into the Oxford store with my daughter. She’s 12, very large busted and desperately needed help with bras for her. From when we entered the store the staff were lovely and made my daughter feel at ease. Our appointment was with Erini, well what can I say. We were there over 90 minutes. She’s was more than helpful, bought out and fitted every style of bra to see what was right for her shape and size. So so knowledgeable. She even talked her through how to fit her bra on properly everyday, what to do, what not to do and we left the store with 2 fully fitting bras. 10% discount for under 18s was nice surprise also! My daughter feels confident and so much more comfortable now as previously she was so conscious of her boobs. I will be asking for Erini every six months when we go back for a refitting so I pray she’s still there. Honestly, staff members like her make a store! It’s just a bra but it’s changed my girl for the better. Eternity grateful to you x

24. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi there Jenina, thank you so much for your review of our Oxford Store! We are so glad that Erini was able to help your daughter with not only sizing but on what to do at home. We hope you both had a wonderful time and that your daughter is loving her new goodies. We hope to see you again soon.

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Fantastic experience at Manchester and…

Fantastic experience at Manchester and service. The staff are very knowledgeable.

22. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Tracey, thanks so much for your lovely review of our Manchester Shop! We are so glad they were able to help, we hope to see you again soon - Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

thank you Cameron and all the other lovely Glasgow City Centre staff

I popped into the Glasgow Bravissimo shop today hoping to get fitted but didn’t have an appointment. One of the very polite staff members asked if I could come back in an hour as there was a free appointment then which I took. Upon my return, I was shown upstairs and met the lovely Cameron who was so kind, attentive and polite. Cameron listened to exactly what I needed and wanted and was just so helpful. I left with two beautiful bras which I love. Thank you so much :)

19. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi there, thank you so much for your wonderful review of our Glasgow shop! We are super glad Cameron was able to help find you some new goodies and we hope you are loving them both. We really hope to see you again soon. Love, Bravissimo x

Bewertet mit 1 von 5 Sternen

Disappointing

My experience at Bravissmio was extremely disappointing. The lady who served me was called Martyna and I felt that she was not supportive at all. She instantly gave me the wrong bra size and persistently told me that this would be the perfect fit for me even though I told her several times that I know it’s not the right size and it has a huge gap in the cup area of the bra. I would’ve appreciated that she listened to my concerns instead of trying to make a sale from me. I also felt that she took a very patronising approach when it came to my height which had nothing to do with my experience and laughed when asking if the hooks were too high in the changing room? I have never been spoken to this way in a retail store and feel very disappointed that she couldn’t do her job properly. I felt very vulnerable and felt she did not consider my feelings. This was my first time in a store like this and I’m shocked that this is how a woman could feel leaving this store. I felt that she was just trying to sell me something and I am glad that I didn’t, and would not reccomend revisiting this store.

12. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Samihah, thanks for taking the time to write a review for us. We are so sorry to hear about the disappointing experience you had in one of our stores, we always hope you will leave feeling positive so we can't apologise enough that we have let you down this time.
We would like to look into this further and resolve this for you, so please could you send us an email with some additional information about your visit. Such as, the shop you visited and the date you were there. You can email us at customer.services@bravissimo.com
Thanks,
The Bravissimo Team

Bewertet mit 5 von 5 Sternen

Got fitted today in store by Olivia and…

Got fitted today in store by Olivia and she was super helpful. I quickly and easily found three beautiful bras that fit great and were so comfortable, so I bought them all! It was a really pleasant experience that I couldn’t recommend enough. So happy I finally have bras that are comfortable to wear and give me the support I need. Many thanks :)

11. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi there Stella, thanks so much for leaving a review of your experience in store recently! We are super glad that Olivia was able to help you find some bras that not only fit great but made you feel amazing too. We hope to see you again soon :) - Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Zeer goede kwaliteit lingerie.

Zeer goede kwaliteit lingerie.

Zeker voor de grotere maten.

Bravisimo peroneel is zeer klant vriendelijk zowel in de winkel ( liverpool ) Als online.

Als ik 1 klein negatief iets moet melden ( waarschijnlijk kan Bravisimo hier niet eens wat aan doen)

Is POST NL die stuurt inklarings kosten en dan na een maand nog steeds niets ontvangen.

10. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Thank you so much for taking the time to write this lovely review. We're really glad that you've had such positive experiences with us and that you love our bras!
We're sorry for the disappointment caused by the custom fees and to hear the delay on receiving your order. Please don't hesitate to get in touch with us about this so we can investigate. You can get in touch on live chat at bravissimo.com or give us a call 0044 1926 459 859.

The Bravissimo Team

Bewertet mit 1 von 5 Sternen

11 Weeks and Bra is coming apart

I bought two Fushion bras from Bravissimo Newcastle in April, one of them has already got wires showing through under the bust and material come away, these bras were fitted by Bravissimo so it is not because the fit is incorrect-never had this issue with Curvy Kate bras.

17. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hello Lesley, we are so sorry to hear of the issues you have had with your new bras. We would love to talk through this further so please do pop over an email to customer.services@bravissimo.com with some photos of the bras and we can take it from there.

We look forward to hearing from you.

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Chanelle was amazing

I have shopped in Bravissimo Oxford for a very long time. I am always very happy with their service. Today I had to go back to the shop as I had a small problem with the bras that I bought recently. The lady who looked after me today was called Chanelle. Chanelle was perfect from the minute I arrived. She was so helpful, caring, kind and nothing at all was too much trouble for her. She had many suggestions and resolutions to my problems. She is a great ambassador for this company. Thank you so much Chanelle for helping me and I hope to see you again next time I visit the shop.

6. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi there Lesley, thank you so much for your kind words after your recent visit to our Oxford shop! We are so glad to hear that Chanelle made you feel comfortable during your time with us. We hope you got everything resolved and are feeling uplifted :)

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Carrie was super helpful and reassuring…

Carrie was super helpful and reassuring throughout my appointment. I got my swimwear for holiday but, more importantly, she helped me find the perfect everyday bra that fits beautifully. Thank you Carrie ❤️

2. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Lily, thanks for your lovely review! It’s so great to hear that you enjoyed your fitting with Carrie and found your perfect bra as well as some swimwear. Have a great holiday!

Bewertet mit 1 von 5 Sternen

Refund procedure is a nightmare

I bought the brass from bravissimo a few times before Everything is fine until you want to send items back. I lost weight so this time the brass didn't fit me so I returned all my order and that all. I sent a few emails as company received my parcel over 2 weeks ago and they are asking me to wait and wait because of fire in the warehouse or problems with PayPal payment etc. I opened the case on my PayPal account and I hope they can help me to resolve it. Never ever seriously.

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Kasia, we’re sorry that you’ve had so many issues getting your refund. We have now resolved the problem we were having with PayPal refunds so please feel free to give us a ring on 01926 459 859 or send us an email so we can make sure that’s all sorted for you.

Bewertet mit 5 von 5 Sternen

Great products once you find your fit

Great products once you find your fit! Very quick delivery and excellent customer service afterwards with refunds and returns.

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Thanks for your review. We're glad you found something that fits really nicely.

Bewertet mit 5 von 5 Sternen

Comfort Game-changer


I was chatting with a girlfriend at a wedding about how uncomfortable my bra was, and she recommended Bravissimo. I walked in that Monday and was seen within an hour. The moment I tried on a properly fitting bra was honestly shocking—I hadn’t realised how long I’d been putting up with uncomfortable, poorly fitting, and irritating bras.

Now, I barely feel like I’m wearing one at all. It’s a total comfort game-changer!

The staff were incredibly welcoming and friendly. No awkward measuring—just a quick chat and a visual check (fully clothed, of course!).

Fantastic shop and a brilliant experience. I’ll definitely be back for more.

31. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Thanks so much for your amazing review Rean! It’s so great to hear that you enjoyed your visit and how much of a difference getting fitted has had on how comfortable your bras are feeling. We look forward to seeing you again in store!

Bewertet mit 1 von 5 Sternen

some sort of infestation

wore bra once... really bad itching to the point my upper arms and boobs covered in little spots and scratch marks. Took it back to be told that it had never happened before and didn't seem that interested despite showing them my arms and upper chest. I strongly suspect it may just be re-packaged and somebody else will have to go through it.

26. Juni 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Hi there Karen,

W are so sorry to hear of the irritation your bra had caused you and the experience you had in store. Please do get in touch with our Customer Services Team by either calling 01926 459 859 or popping an email to customer.services@bravissimo.com as we would love to talk through this further with you!
Love, Bravissimo x

Bewertet mit 1 von 5 Sternen

Expensive but poorly made

Were my go to shop for bras but recent experiences are changing that! Sports bra - wire came out after 6 months and broke my washing machine causing £120 repair. Then bought new everyday bra a month ago and wire already has gone thru the fabric! Customer services tried to blame me for washing at 30C as “plastic tips” would melt . That’s great but there are no plastic tips and plastic used shouldn’t melt at 30C…. Anyway great attitude blaming customer for an expensive poorly made product! Taking business elsewhere

25. Juni 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Hi Claire, thank you so much for your feedback and we are sorry to hear of the issues you have had with your bras. We know we have been resolving this for you via a different platform but please do call us on 01926 459 859 if you would like to talk this through further.
Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Best bra fitting ever!

After having a bra fitting with Juliet in Chelmsford, I have found I have a different shape! Juliet not only found me such great fitting bras, but showed me how to actually fit the bra properly, both make a difference to my shape. I have never experienced such a great fitting before; I only had high street shop bras until I started on line shopping with Bravissimo). I would highly recommend a fitting even if you feel comfortable, it might make even more of a difference! Thanks Juliet and Bravissimo team. Dawn

21. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

We're so delighted to hear that you've had such a wonderful experience in the Chelmsford shop with Juliet. We really hope you continue to feel confident and uplifted in your wonderful new styles, and that you're loving your new shape! We'll hopefully see you again in store sometime soon,
The Bravissimo Team x

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