Bravissimo Bewertungen 817

TrustScore 4 von 5

3,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

[I'm in the United States] I've been buying from them for a few years and never been disappointed - great bras for large breasted people including going up to - good variety! - includes UK and e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been buying from Bravissimo for years - most recently been in contact about a return query and, before that, for sizing advice on a strapless bra. They are one of very few companies these days wh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went into the Liverpool store today to return a couple of bras that I had ordered online but it turned out I was using the incorrect size. Paula R was on the till and said she was sure that I was we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bought 2 nursing bras for £80+ and neither has lasted more than 7 months. Sent them back, lady on the phone insinuated I wasnt telling the truth about washing them by hand because the label was faded... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dessousgeschäft

Vom Unternehmen geschrieben

Bravissimo is an award-winning multi-channel retailer that sells lingerie, swimwear and a unique range of clothing for women who are D-L cup. Bravissimo aims to inspire its customers to celebrate their figures and feel good about themselves and to make shopping with us a fun and confidence-boosting experience. Bravissimo offers its customers a wide choice of styles as well as friendly and knowledgeable fitting advice, set in an environment that is inclusive, supportive and celebratory and is dedicated to doing the best for its customers as well as providing an outstanding level of customer service.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

817 Bewertungen

5 Sterne
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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

Very Impressed😊

I visited Bravissimo for the first time on 10/10/2025 for my bra fitting. What an unique experience. Met Addy who was very welcoming and made me feel absolutely comfortable in that environment. Addy was very informative and gave me good advice. I was very excited 🤣 and purchased three beautiful fitting bras and ordered another in a different colour. I will definitely be recommending family and friends to Bravissimo👍🏼 Great experience 🙂

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Brenda! We're so happy to hear that you've had such a wonderful experience in store with Addy, and that you left with three beautiful styles in your perfect fit. This is why we do what we do, and we really appreciate your feedback. We hope you continue to love your lovely new styles and that we'll hopefully see you in store sometime soon,
The Bravissimo Team x

Bewertet mit 5 von 5 Sternen

I want to say a big thankyou to Bella…

I want to say a big thankyou to Bella at the Bath store. She helped me enormously when I visited the store.
I needed to be fitted for new bras and Bella was very helpful and knowledgeable about the products. She treated me with respect throughout the visit and the bras she suggested are perfect for me

26. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

We're so delighted to hear that you had such a wonderful time in the Bath store with Bella! This is why we do what we do. We hope you continue to love your lovely new styles and that we'll hopefully see you again sometime soon,
The Bravissimo Team x

Bewertet mit 5 von 5 Sternen

Went to bath store today and what I can…

Went to bath store today and what I can say. molly was so friendly and all round amazing with me. I went into M&S yesterday and they said I was a 36G. Turns out I am a 38J after having a fitting with Molly at bath.

30. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Thank you ever so much for your lovely review, Ashleigh. We're so pleased that you had a great fitting with Molly in our Bath store, and hope you're loving your new bras.
Let us know if we can be of any further help.
Love, The Bravissimo Team x

Bewertet mit 1 von 5 Sternen

the bras used to be fantastic

the bras used to be fantastic, now htey changed hte back

the back needs to be a straight line otherwise its too loose.... now allthe back of these bras make them loose and such

thye used to be great, bring them back

25. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Luce- it sounds like your back band size may have changed and you need a different one now. Please let us know if you'd like any help to find your bra size and we can also suggest some styles which might be better for you these days.
You can reach us by phone on 01926 459859, visit us in store, live chat us online or have a face to face virtual fitting chat on camera through our website www.bravissimo.com.

Love, The Bravissimo Team x

Bewertet mit 5 von 5 Sternen

I cannot thank you enough

I cannot thank you enough. You really do go above and beyond for your loyal. customers. Basically I’ve lost quite a bit of weight due to health reasons and my Millie bras felt not right. I ordered in smaller cup but band still too big. I went on to live chat and Mel was so helpful and got me sorted. It is especially important because we go away in a few days. My underwear is very important to me and to have Bravissimo just makes everything better. Thankyou Mel

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

This is so lovely to hear Mandy, thank you for your review. Our customer service team are always on-hand and love to help find your feel-good fit! We hope you have a lovely time away and are loving your new Millie bras!
Love, Bravissimo x

Bewertet mit 2 von 5 Sternen

Newcastle store

I bought back my bra that had not been fitted properly from my previous visit as it was to tight and the catches were bent back. I wasn't able to get in to shop any sooner to return it so when I came in on the 13th Sept I was told I was out of the guarantee so not impressed of the customer service so I ended up having to buy another bra the size I know that fixed me

13. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

We’re ever so sorry to hear about your experience in the Newcastle shop Jackie. We would love to help rectify this and see if we can help in any way. Please do get in touch either via email to customer.services@bravissimo.com or calling on 01926 459 859, we’re here from 8.30am-10pm on Monday to Friday and from 9am-7pm on Saturday and Sunday. We will be able to talk through everything with you there, and help further.

Bewertet mit 5 von 5 Sternen

Excellent customer service and products

If a business is only as good as it’s customer service, then every business needs a Chloe, who we were lucky enough to have helping us in the Bath store of Bravissimo.

My teenager needed a fitting and Chloe was so professional, helpful and lovely. She gave excellent advice, fetched us a variety of items and checked the fitting and sizing. There was quite a lot of to-ing and fro-ing and Chloe was patient and genuinely interested in getting the right fit. I left with two purchases, a happy teenage and my faith in excellent customer service restored.

30. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

This is lovely to hear Catherine, thank you so much for taking the time to leave our Bath shop a review. We’re glad to hear you were able to find something for your daughter with the help of Chloe. We hope to see you again soon and that your daughter is feeling uplifted and confident in her new styles!

Love, Bravissimo x

Bewertet mit 2 von 5 Sternen

Stores are brilliant, online awful.

Stores are brilliant, fitting amazing. Sadly online service is awful, still waiting for order 2 weeks later, no communication apart from initial confirmation email saying 4-7 days delivery time. Have chased with company but just been told to wait, they are having to track down order from another store - this should have been communicated before order and taking payment. Sadly I'd avoid online orders.

5. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

We're ever so sorry to hear that this was your recent experience shopping online with us. We can appreciate how disappointing this must have been, so we would really love to help put this right. Please do feel free to give us a call on 01926 459 859 or email us at customer.services@bravissimo.com so we can look into this further for you,
The Bravissimo Team.

Bewertet mit 5 von 5 Sternen

Went into the Cheltenham store

Went into the Cheltenham store, a young lady called Paige helped me get the right fitting bras,i am so happy with them and give me a much much supported and better look. Will always buy from Bravissimo from now on.
Thanks again Paige
Carole Brown

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Carole! We're so delighted to hear that you had such a wonderful experience in the Cheltenham shop with Paige! We always want you to be feeling supported and confident in store and in your lovely new items. We hope you continue to feel amazing in your new things, and that we'll hopefully see you again in store sometime soon,
The Bravissimo Team x

Bewertet mit 1 von 5 Sternen

No staff

I went into the Cambridge store on a busy Saturday and apart from one person on the till trying to cope with an ever increasing queue, there was no staff to be seen. There was also a queue downstairs waiting to try on. I left the shop with nothing after waiting 20 minutes to be served. Usually get great service, so not sure what's happening. Disappointed .

13. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

We are so sorry to hear of your recent experience in the Cambridge shop. We want everyone that shops with us to have an uplifting experience, where everyone can be seen as soon as possible so I'm ever so sorry that you left without being served. Please do either give us a call on 01926 459 859 or email us on customer.services@bravissimo.com and we can talk through this further.

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Small change - huge difference to me!

Tracey at the Guildford store put me at ease right away. I had been to Bravissimo before but had changed size (and bras were very old) so I was feeling uncomfortable. I feel so much more confident again in the correct size. Thank you!

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi there Joanna,

Thank you so much for your lovely review of your Guildford Store visit after you've changed size recently! We are so glad Tracey helped you find your new size and that you're feeling confident and comfortable in your new bras- yay!

We hope you'll come back to see us again soon.

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Experience of 1st visit to a bravissimo branch in Chester

Called in to the Chester branch of Bravissimo, hadnt made an appointment, but needed some expert guidance on a suitable bra for an up coming wedding. Due to medication had packed on a few (loads) pounds especially in the bust area & felt very 'matronly' in my current underwear. Had a fantastic consultation with Jacqui, who completely understood my insecurities. She explained that not only the importance of correct sizing of the bra, but also the style, makes a difference. Left with 3 perfect bras, and a renewed confidence in my fuller figure. Va Va Voom. So many thanks!
One constructive criticism id like to feed back to the company, can you please make the straps on you multiway bras a little longer, would make it far more comfy.
Overall a really positive experience. Will certainly be my future lingerie shop.

2. September 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Hi there Helen,

Thank you so much for your fabulous review of our Chester Store after your recent visit to get some uplifting lingerie for your 'new' boobs! We are thrilled you were able to find 3 styles which are not only supportive but that are also Bravellous for your confidence too!

We've made a note of your strap suggestion too, and we hope to see you again soon.

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Exceptional service today from Edinburgh store

Exceptional service today from your two lovely lady staff members in the Edinburgh Castle Street branch. They went out of their way to help me find the perfect sports swimsuit for aquafit that resists chlorine therefore is longer lasting than, say, other companies like Freya. I only buy sports swimsuits from your company because they last much longer than other brands. They also offer the best support compared to other sports swimming costume brands. They are more expensive but justifiably so. Many thanks for such a great customer experience this morning. These two ladies deserve credit for their impeccable service.

24. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi there Rachel,

Thank you so much for your wonderful review of our Edinburgh Store after your most recent visit for a sports swimming costume! We are so glad you were able to find something not only supportive but suitable for your Aquafit. We hope to see you again soon.

Love, Bravissimo x

Bewertet mit 3 von 5 Sternen

Nice fitter, puzzling experience.

This was my first time appointment and first time to visit a Bravissimo store. I went to the Oxford Street branch. I received a 1 to 1 fitting experience.
I remember that right at the start I made it clear I was looking for cupped bras with back support and for wearing during high impact exercises. The fitter suggested something with back support, and a sports bra. The trouble was, the first few bras selected for me all had lace on them - which I can't stand (personal preference.) They were definitely not what I was looking for. I turned round and reminded her that I asked for cupped bras not laced ones, to which the fitter replied, "we'll try these first then the cupped ones." So for what felt like the first half hour or so I tried on laced bras of different designs and sizes. When I said I didn't like any of them, I was finally able to try on some cupped ones. Until then I felt like I was just going through the motions - and wondered if it was some company briefing to make customers try the laced ones first? It was very puzzling.
Other than that part of the experience the rest was good and I came away with two great cupped bras in different colours and a sports bra. Two months on, one of the cupped bras has started to rub against part of my back making it sore, but in general they provide good support and serve their purpose.

12. Juni 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Hi there,

We are sorry to hear that you have had some issues with your bras rubbing recently, we would love to help you with this! Please do call us on 01926 459 859 or live chat with us here https://www.bravissimo.com/ and we can help with finding what's not quite right. We are also sorry to hear that your experience when in shop wasn't what you had hoped for, we will of course pass this onto the team.

Best Wishes, Bravissimo x

Bewertet mit 2 von 5 Sternen

Booked a fitting appointment and…

I booked a fitting appointment in the Edinburgh store and arrived on time but still had to wait about 10 minutes to be seen. Once I was taken through, the fitter seemed to be managing several appointments at once so there were long gaps where I was waiting in the changing room between checks and trying on additional sizes.

The whole appointment ended up taking longer than expected and I had assumed that booking a specific time slot would mean a more one-to-one experience. It felt quite disjointed and not as personal as I’d hoped.

After having the bras for a week, I also feel I may have been fitted incorrectly - they’re uncomfortable and don’t seem to fit well, which is disappointing after going through the fitting process.

That said, the manager has since been in touch and rectified the situation, which I really appreciate. It’s reassuring to know that feedback is taken seriously and acted on although it has ended up costing me two trips into town and around £20 in parking.

20. August 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Hi there Laura, we are sorry to hear of your recent experience at our Edinburgh store. Our stores are extremely busy at the moment and due to this we do sometimes multi-fit. Whilst this doesn't make up for your recent visit we do hope this offers some insight into why this may have happened.

Please do call us on 01926 459 859, live chat with us here https://www.bravissimo.com/ or email us on customer.services@bravissimo.com as we would love to talk through this further with you and get this feedback passed onto our store.

- Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Excellent service

Really helpful staff and excellent fitting with good range and pretty styles for larger cup size that I haven’t found in any other shop.

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Grace! Thanks so much for your review following your recent fitting with us. We hope you had a great time and are enjoying your new goodies :) - Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Liverpool Store Brilliant

Just been to the Liverpool branch with no appointment for a fitting, I got one straight away and Fay who served me was brilliant, got what I wanted and I hope Fay get this message. Thank you

17. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Bravissimo

Hi Tanya, thank you so much for taking the time to leave a wonderful review for us. We are so pleased to hear that Fay helped you to find what you were looking for, and that you had a lovely time in our Liverpool store.
Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had a great experience at Bravissimo, King Street Manchester . Even though the store was really busy and Penny was clearly rushed off her feet, she was still incredibly helpful, patient, and attentive. She took the time to make sure I had everything I needed and never made me feel rushed. Excellent customer service – thank you!

16. August 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Thank you so much for your lovely review, Joanne! We're super happy to hear that you had a great experience with Penny in the Manchester store and hope you're loving your new things.
Love, Bravissimo x

Bewertet mit 1 von 5 Sternen

I have just been in for a fitting to…

I have just been in for a fitting to the king street bravissimo store and had a fitter named Jackie,
On approach she seamed ok but a little hostile I explained to her what bra I wanted and the fitting size and she said she would bring some bras to try,
She then came back with a ugly bra when tried on was way to big and not a good fit I told her this and she said ok and went to get more bras,
I was then presented with a few bras that again were all the wrong size when I said I didn’t like the one I had tried on she said why? In a sharp manner I said it feels wrong and she said no it’s just the back so I said no it’s the bra all over,

Jackie then got another few bras and a final
One of which again was totally wrong the wrong size all bras the opposite of what I wanted at this point I felt I was getting nowhere so when she tried to come in and after knocking she asked was I ready so I said no and she then tried to push her way in at this point I was getting dressed to leave completely unhappy at a horrible experience and still no bra I’ve been going for years and always been treated with respect and had lovely girls today was a big disappointment

11. August 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Hi there Natalie,
We are so sorry to hear of your recent experience during your fitting in our Manchester shop. We want everyone that shops with us to have an uplifting experience. Please do either give us a call on 01926 459 859 or email us on customer.services@bravissimo.com and we can talk through this further.

Love, Bravissimo x

Bewertet mit 5 von 5 Sternen

Buying swimwaer

I normally buy my bras on line from Bravissimo, but decided to visit the store in Manchester City centre as I needed to purchase swimwear. Being an older women I was a little apprehensive to say the least. Angelle very quickly lay my fears to rest, having good product knowledge, bringing me plenty of choice in both sizes and designs, nothing was too much trouble and I didn’t feel rushed, can’t praise her enough. It was so nice to be served properly.

7. August 2025
Bewertung ohne vorherige Einladung
Bravissimo-Logo

Antwort von Bravissimo

Hi there Kim! Thanks so much for your amazing review of our Manchester Shop, we are so glad to hear that Angelle was able to help put your mind at ease and find you some new goodies! We hope to see you again soon. - Love, Bravissimo x

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