I surprised by 8 year old on her birthday with an immersive hair and make up experience (at the Glasgow Fort store) and she had the best time! The ladies were so kind and made it a lovely, friendly ex... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a small issue with my order. I emailed my concerns and I got a very quick response from customer services. My issue was resolved within a very short period of time. I was very impressed with B... Mehr ansehen
After ordering make up brushes I gave it over one week and they didn't arrive. I emailed customer care and Robyn put this right. She made sure I gad a new delivery of brushes which promptly arrived to... Mehr ansehen
I had an issue with a make up brush loosing bristles. I contacted customer service and dealt with Deborah. She dealt with this issue very promptly and replaced the brush. She was extremely helpful to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktinformationen
8 Enterprise Crescent, BT28 2BP, Lisburn, Vereinigtes Königreich
- www.bperfectcosmetics.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I stupidly didn't put my full address…
I stupidly didn't put my full address on my order so my delivery had to he sent back . But Deborah who I dealt with was very professional. And sorted it has arranged to resend it out to me also at no extra cost even tho it was my mistake. She was also very quick at replying to my emails. A pleasure to deal with . Great service love there stuff
Replacement item
Item came damaged, the team (specifically Deborah) were very quick to solve the issue were understanding and extremely apologetic. I am a frequent customer and this is the first time i have had a problem with a product but i am glad the team were so helpful.
Placed my first order and forgot to add…
Placed my first order and forgot to add the welcome code.
I emailled customer services and Ann got back to very quickly and kindly added the code and issued me a refund for the difference.
First class service :-)
Deborah was very helpful and fast at…
Deborah was very helpful and fast at responding to my emails
Extra happy customer …
Hi there I am so happy with my customer service from Robyn she was an absolute pleasure to talk to and solved the problem so speedily. It really means alot to me and I appreciate it so much in this day and age it's very hard to come by such wonderful nice people thank you again Robyn so much 🩷
Item
I had a product from BPerfect and it became faulty but Deborah from customer service was so helpful and understanding and it was replaced within 24 hours.. great customer service from BPerfect team
Ordered the dream
Ordered the dream
Duo and when it came it was broken and I emailed them and I got a reply
Back straight away
Ordered some new products
Ordered some new products, item was missing so I emailed about it. The response was so quick and I got the item posted out quickly along with a freebie! Excellent customer service and will definitely continue to buy their wonderful products in the future
Deborah responded to my email very…
Deborah responded to my email very promptly and sorted it out for me. Excellent customer service.
Delivery issue …
Robyn responded promptly to my delivery issue and was very helpful ,
Love this brand
Excellent customer service by Deborah
Deborah very promptly sorted a delivery problem for me when only one product arrived and not two as ordered. This customer service was absolutely excellent. Thank you
Deborah provided excellent customer…
Deborah provided excellent customer service regarding a delivery issue, and I am very pleased with the outcome.
Deborah’s is so helpful and fixed my…
Deborah’s is so helpful and fixed my order massive thanks Deborah
Had a small problem with broken lids on…
Had a small problem with broken lids on fake tan sprays. As they were gifts I was slightly disappointed. Contacted customer services and Robyn responded promptly and courteously to request photos. I forwarded them (when I worked out how to do it!) and was delighted to hear 2 replacements were being sent out. Its a pity more companies didn't have that attitude to help the customers and Robyn was so apologetic and respectful and is a credit to the customer care team.
Many thanks
I have ordered many times from BPerfect…
I have ordered many times from BPerfect & no problems today I was missing an item from my delivery I emailed & straight away Deborah contacted me & issue sorted straight away great service thankyou
Customer service is excellent
Customer service is excellent, very quick reply & Deborah solved my issue
Great customer service
Great customer service. Robyn solved my issue very quickly. Thanks again
Fantastic quality products at great…
Fantastic quality products at great prices. Had an issue with a delivery recently and Deborah from customer service was amazing - resolved my query quickly and efficiently.
Fab and efficient customer service
Received my order this morning it had a small fault with it I contacted customer service and Deborah was very helpful. She was very efficient and the issue was dealt with straight away. Great products and fabulous customer services.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








