I surprised by 8 year old on her birthday with an immersive hair and make up experience (at the Glasgow Fort store) and she had the best time! The ladies were so kind and made it a lovely, friendly ex... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a small issue with my order. I emailed my concerns and I got a very quick response from customer services. My issue was resolved within a very short period of time. I was very impressed with B... Mehr ansehen
After ordering make up brushes I gave it over one week and they didn't arrive. I emailed customer care and Robyn put this right. She made sure I gad a new delivery of brushes which promptly arrived to... Mehr ansehen
I had an issue with a make up brush loosing bristles. I contacted customer service and dealt with Deborah. She dealt with this issue very promptly and replaced the brush. She was extremely helpful to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktinformationen
8 Enterprise Crescent, BT28 2BP, Lisburn, Vereinigtes Königreich
- www.bperfectcosmetics.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent response and issue solved in…
Excellent response and issue solved in less than 20 minutes!!
There was a glinch on the website…
There was a glinch on the website while I ordered some items and one was taken from the order.I sent a email just after this happened.The next day Deborah contacted me apoligised and fixed the problem.I am so.happy with the quick response and the problem been resolved so promptly..
Thanks again Deborah.
Had a little hiccup placing my order…
Had a little hiccup placing my order Saturday ! Reached out to customer service had a quick response and boom 💥sorted ! So appreciative. Thank you Bperfect that’s why I love 🩷 your cosmetics 🫶🏻
Customer service
Entered wrong discount to my order. Emailed and Deborah replied promptly and amended my order. Very impressed with the service. Looking forward to trying the body butter when it arrives.
Fantastic customer service
Fantastic customer service, I forgot to input a discount code for a free gift on my order, Deborah sorted it out for me and I received it alongside my other items. Order came very promptly. I'll definitely buy again.
After attempting to enter a voucher…
After attempting to enter a voucher code and it failing; I contacted BPerfect customer services and was immediately dealt with by Robyn who not only answered my query she provided the solution straight away. Thanks Robyn! 😊
Got in contact was using the foundation…
Got in contact was using the foundation match came up with a number but wasn't matching me. They suggested another number and sent out for free. Amazing service 👏
I had an issue with a birthday code
I had an issue with a birthday code. Ann sorted within the day and I was able to place my order
Communication was second to none
Thank you x
Got in contact with CustomerCare and…
Got in contact with CustomerCare and was met with Ann she was so helpful and made sure to get my parcel out on time for me. Thanks Ann!
Excellent service from Deborah very…
Excellent service from Deborah very pleased
I made a mistake and ordered a Mrs glam which was too light for me, I sent it back and this lovely lady sorted it out and sent it back so it would be here on time for my holiday.
Thank you Deborah x
Replacement product
I recently contacted Bperfect about a faulty eyebrow pencil that I had purchased. Deborah assisted me and was extremely helpful in sending me out a replacement which I received in a couple of days. Thank you again for your help.
Great customer service form Ann
Ann was very helpful and quick to respond to any questions I had. Great customer service. 👌
Great customer service,solved the wee…
Great customer service,solved the wee mishap in no time...love the products thank you so much
Big shout out to Ann, Customer Service…
Just want to thank Customer Service lady Ann for sorting a mistake I made on my order, I had put the wrong address on the order by mistake, I messaged, she answered immediately and within minutes she had the order changed for me, so relieved. Thank you so much Ann!!
The best makeup experience I’ve ever had!!
I cannot recommend BPerfect Enniskillen highly enough. Over the past few weeks, the team has gone above and beyond in supporting Fermanagh Pride 2026. Not only were they incredibly generous with their time and support, but they also helped us secure sponsorship for our bingo prizes and thank you packages for the queens performing at the event. Their willingness to help and their enthusiasm for supporting the community made such a positive impact.
On the morning of the event, I had my makeup appointment booked and because I was under significant time pressure, the amazing Laura kindly came in half an hour early to accommodate my schedule. That level of care and flexibility is something you don’t come across every day.
Every interaction I had with the staff was fantastic. No request was ever too much trouble, and everyone made me feel welcomed, valued, and completely looked after. My makeup was absolutely stunning and I received so many compliments throughout the day. Laura truly worked her magic.
As if the experience couldn’t get any better, after my appointment I was told I could choose £45 worth of products from the store. I had no idea that the cost of the makeup application could be redeemed against products, so this was such a wonderful surprise and genuinely the icing on the cake.
From start to finish, the service was exceptional. I will definitely be returning whenever I need my makeup done for an event, a party, or even just when I want to treat myself and feel my best. If you’re anything like me and dread doing your own makeup for special occasions, book in with the girls in BPerfect Enniskillen. They’ll take care of everything and have you walking out of the store feeling like you belong on a catwalk.
I had an issue with my parcel.
I had an issue with my parcel.. nothing to do with bperfect just a rough delivery.. Deborah dealt with my issue quickly and effectively. I’m happy with service top class.
Query of product
I had a concern with a product and Ann from customer services was very prompt efficient and polite in helping me to resolve the issue.
Thank you BPerfect for having a store
First time in BPerfect last night (Glasgow, Braehead)
Found this store an inviting, chilled space with space to look around. No one pressuring me and I had time to look at the products I have seen many times online and wanted to see in real life.
I came away buying a Chrome foundation, mascara, and blusher due mainly to the friendliness and helpfulness of Jenna S.
I didn’t feel bombarded or intimated actually the complete opposite.
Used the products she helped me
Select today for work, and I have had 4 comments asking what different about me.
I now want it all, and I am rarely like that with a brand.
I’m a 49 year old woman who has always struggled finding products that work well for my skin and I have found it.
Thank you Jenna, and for BPerfect having a store in Glasgow.
I have been intrigued by your products but would never buy online, I want to feel and see the product.
So I have my main three staples, what’s next?
Concealer terrifies me and yet to find one that works for me. I now know where to come ❤️
Got a damaged powder
Got a damaged powder, I emailed and customer services got back to me straight away. Very helpful very pleasant and gave me options of what I would like. Fantastic customer service from Deborah
Got a damaged product and the customer…
Got a damaged product and the customer service Robyn was brilliant with her communication, very quick response, sorted out my issue and I was a happy customer, thanks Robyn
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








