Great customer service; Smily faces every time I attend the centre; Good and frank advise and focused on the best solution for me. Love the fact that I can try the hearing aid and compare models to en... Mehr ansehen
Standort
Standort wechseln13 Swan Lane, GU1 4EQ Guildford, England, GB
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Das sagen Bewerter
The service was provided in a dedicate premises which excusively used for Boots Hearingcare. Theexpert Mr. Mohsen Golshani was courteous, attehtive and gentle. The acoustic booth was effective in eli... Mehr ansehen
Good audiologist, he dealt with my nervousness very well and it helped that I had been accompanying my husband to see him for some time. We have always found all your staff helpful and very competent,... Mehr ansehen
Boots is a brand that I trust so when I needed hearing aids I did not try anywhere else. I was delighted with the service and look forward to collecting my hearing aids. I was particularly impressed w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktinformationen
13 Swan Lane, GU1 4EQ, Guildford, England, Vereinigtes Königreich
4,4
Hervorragend
38 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Great product and very helpful and…
Great product and very helpful and knowledgeable staff.
20. August 2026
good service
7. August 2026
very good service
very good service. hearing aid purchased has improved my hearing considerably
28. Mai 2026
Experienced and Professional
I found Chris to be experienced and professional, demonstrating a wide range of options.
8. Mai 2026
Good service
All my questions were answered clearly. I like the service it offers and the staff is friendly.
5. April 2026
It was very good appointment
It was very good appointment. Very friendly and explaining everything that was going to happen.
14. März 2026
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Rubbish Boots Hearing Aids switched for (great) SpecSavers HAs…
I have just switched my (rubbish) Boots hearing aids with a pair from SpecSavers... Bottom line: Boots did not help my hearing... Specsavers did... same model hearing aid!.
Returned my top of the range "Phonak" hearing aids to boots (within the 90 day trial period) (full refund coming). They were rubbish. I was unable to understand speech in the hearing aid for my bad ear.. and no matter what changes the audiologist made it did not help.. he became quite unhelpful after the 3-4th attempt to make them better.
Specsavers on the other hand have got it right at the start... same model hearing aid - different audiologist.
Got quite a bit of attitude from the receptionist bloke when I gave them back too ... hey hoo, I'll stick to buying suncream from boots in the future and leave the technical stuff to others !
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Hearingcare - Guildford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service
The service was provided in a dedicate premises which excusively used for Boots Hearingcare. Theexpert Mr. Mohsen Golshani was courteous, attehtive and gentle. The acoustic booth was effective in eliminating extraneous noise and the Internet connection was as fast as it should be.
5. Februar 2026
Bewertung ohne vorherige Einladung
Accepted my dislike of the battery one…
Accepted my dislike of the battery one I have and helped me to have the re charable ones
2. Mai 2025
A very pleasant experience.
Very friendly very thorough explained everything making it a very pleasant experience. I would recommend Boots to anyone needing this service.
8. März 2025
Professional excellent service
28. Februar 2025
Chris has been incredibly helpful and…
Chris has been incredibly helpful and supportive throughout my tests and fittings. The ongoing support to fine tune and understand the hearing aids and app has been excellent.
26. Februar 2025
Pleasant and professional staff
Pleasant and professional staff. Very clear on explanations and didn't rush things. Readily available appointments. Good technology for diagnostics
11. Februar 2025
A relaxed but totally professional and…
A relaxed but totally professional and thorough detailed experiences with Chris at Guildford. He was patient, kind, caring and so very helpful.
6. Februar 2025
Good audiologist
Good audiologist, he dealt with my nervousness very well and it helped that I had been accompanying my husband to see him for some time. We have always found all your staff helpful and very competent, especially Chris Clayton.
15. Januar 2025
Boots is a brand that I trust.
Boots is a brand that I trust so when I needed hearing aids I did not try anywhere else. I was delighted with the service and look forward to collecting my hearing aids. I was particularly impressed with your audiologist . He was friendly, professional and full of information?
3. Januar 2025
Excellent audiologist
28. November 2024
Efficient hearing test.
Very friendly staff and managed to get appointments extremely quickly. During the test everything was explained thoroughly so that I understood the issues with my hearing.
24. Oktober 2024
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