Blue Ridge Mountain Rentals Bewertungen 

The house was a very cute cabin with great views and a location that was very convenient to both Boone and Blowing Rock. It had a well-equipped kitchen and a great grill and hot tub.

Our only issue was with the rental management company. They called us on arrival day to let us know that the area had received a lot of snow and that they had a worker at the house who was concerned about the driveway. Apparently, the rental had a gravel driveway and couldn’t be plowed, but we were told that there was a parking area at the top as long as we didn’t mind walking down to the house.

Well, we showed up to the house after dark and were very confused because there was definitely no parking area at the top; just a neighbor’s driveway on one side and a guard rail immediately on the other side and an insanely steep driveway covered in 6” inches of snow. After driving past the house a few times, we realized there was no other option but to try to back down the crazy steep driveway, just enough to get our car off the main road, which was a harrowing experience.

We spent the first hour of our vacation shoveling ridiculously deep snow off the driveway around our car so that we would have some hope of getting out of the driveway the next day.

We were pretty confused, because the snowy driveway was pristine and had no tire tracks or footprints, so obviously no one had been at the house for many days. Also, when we shoveled out our car, there was a regular asphalt driveway, so it should have been treated and plowed. We’re not sure if they called the wrong person or what, but the information they gave us was not accurate.

We called the following morning and were assured that the house was on their plowing schedule, but no one ever came to plow the driveway during our stay. Even with AWD, we had some frightening experiences slipping off the driveway trying to leave each day, which was not great with tiny kids in the car. All in all, it was a pretty stressful experience and we wouldn’t rent from this company again.

Customer service is top notch , had some issues but we still enjoyed a great weekend despite the problems with the cabin. Staff was good about contacting us to fix the issues.

I enjoyed the home we chose. Very clean modern and great views. We ordered for our drive way to be salted and shoveled as even with the proper vehicle, guests were unable to get up to the house. I asked for wood and wasn’t told that my fireplace didn’t actually require it. I felt like the customer service over the weekend was unhelpful.

We arrived at our cabin. We had 4-wheel drives. Got to the house but the driveway was covered with 4-5" of snow. One in our party found shovel and shoveled a portion of the driveway...then pure ice. We could not take the steps into the house as each was covered with 5-6" of snow. We could not get into the basement of the house due to the ice. Blue Ridge Rentals said they would try and get sand brought out or dry ice. They could not. We could not determine where to park 3 vehicles..website stated 4 parking spaces. We tried until dark to get into the driveway and house. Could not. We called Blue Ridge Rentals and they could not help We could not get to the house from the driveway with our luggage and food. After dark we booked 3 hotel rooms near Appalachian University. Due to the graduation event our cost per room for the hotel rooms was at much as the cabin. Blue Ridge would not refund our money paid. We stayed in almost constant communication with Blue Ridge Rentals.

We had a wonderful time going to Tweetsie and Snow Tubing at Beech Mountain. The cabin was centrally located between the two. The cabins view was beautiful! We felt so at home and had everything we needed at the home! Will love to come back next year!

We loved the Dog House and the communication from Blue Ridge Mountain rentals was great!

The house was beautiful. Our family enjoyed our time and loved the incredible views. We took pictures, but that doesn't convey what that view looks like.

Flexibility with reservations during dangerous winter conditions.

BRMR was quick to answer the phone, even if they couldn't send out someone to plow the driveway during a snow storm. Very friendly and nice.

This is the 5th year we have rented a house using the Blue Ridge Mountain Rental company and our return is no accident. The rental process is super efficient and they remove all questions you can have as a renter the week of your travel. Always responsive and always prepared, I would highly recommend going directly through them for future trips to the Blue Ridge mountain area.

Million dollar view! Every bedroom has a bathroom and kitchen stocked with cook/bake ware so I didn’t have to bring mine. Comfy beds, love the layout, beautifully decorated. Will definitely try the hot tube next time.

We were up for a Tweetsie Christmas ride and the cabin was perfect for our family’s needs. The home was well furnished and appointed with everything you could need. The kids and the grandchildren loved it. Thank you! We will rettto Gratitude in the spring. Awesome home and awesome service from Blureridge Rentals.

Team responsive to the few minor issues
Home was as advertised
Follow up timely

We have had issues with the last two homes we rented through Blue Ridge Mountain Rentals. On this trip, we paid a substantial amount of money for three nights, and were extremely disappointed by the rental. Upon arrival the door code we were provided did not work, which ordinarily wouldn't be a huge deal, but in this case it was because we had no cell phone reception at the house and had a 19 month old in the car with temps below 25 degrees. Once inside, we found the glass windows in the living room were covered in handprints/smudges, the countertops were dirty throughout the kitchen, the home was not dusted, three of the bathrooms were missing trash cans, no tissues were left in the bathrooms, and multiple dishes "clean" dishes had to be handwashed because of remaining food left on them. The disappointment continued once we got in the game room. The ping pong table net was broken and all but one pool cue had the tips broken off. As a company who markets itself on "luxury" rentals, it is disappointing to have paid so much money only to be let down once again. We will likely be using a different company going forward.

Windsong is a beautiful cabin. Clean, comfortable and great long range views!
Thanks for a great weekend!

Maintaining a good relationship with renters, providing immediate information regarding issues and keeping vacancy low

We really loved our stay in this amazing cabin! Everything was perfect about it! I especially loved how each bedroom has a balcony and how the two queen bedrooms are equally nice with their own bathrooms and balconies. The basement had a complete kitchen and ping pong table with another great bedroom and a sofa bed. The kitchen was stocked with everything you need. They even had a coffee bar set up. The owners think of nice touches to make your stay more comfortable. I loved all the Christmas decorations in every room! We can’t wait to stay here again! The setting was beautiful and it had a fenced in backyard in case you have kids or pets.

We had a wonderful stay at the Riverside Retreat. It was a beautiful home with plenty of room! The river view and snow was amazing! The home was very clean and had plenty of amenities. We will definitely return.

They are always so informative and respond quickly. I have been using them awhile and much prefer over anyone. Great customer service. Keep you updated at all times.