BILL GRIFFIN MOTORS Bewertungen 

Smooth process good communication sales person Richie very pleasant to deal with from start to finish very happy with car

I purchased a 2020 BMW X2 from Bill Griffin Motors in July 2025 for just under €30,000 and collected it in early August. I also purchased warranty which expires in 2027. The warranty I received as part of the sale was 3 months in duration.

Unfortunately, within a few weeks of ownership I began experiencing intermittent drivetrain warning alerts. I reported these issues to the dealership in early September 2025 and the car was assessed, but no fault was identified at that time. The battery was replaced.

The warning returned intermittently over the following months and i flagged this with the sales person. In January 2026 the vehicle was assessed again because of a warning message for the AdBlue system. This was through the warranty process and a transmission fault was eventually identified. Though Bill Griffin advised that it was not their issue to deal with at the time, they transported my car from the Warranty Approved Garage in Cork back to their own Garage in Dublin with out my knowledge. I happened to contact the Warranty company, who informed me that my car was no longer with the garage in Cork, but had infact been collected by Bill Griffin Motors.

In addition to the replacement of the AdBlue tank, The repair required a full transmission replacement and the car was off the road for approximately six weeks. The initial Garage in Cork took it on Jan 29th and I collected it from Bill Griffin on March 10th.
On many occasions I requested a temporary car from Bill Griffin, as I require transport for work all of the time. This was one of the reasons I spent 30k on a high end car in the first place. I was refused on the basis that the garage aren't under obligation to provide one.

While the repair was ultimately completed and the vehicle is now back on the road, the experience was extremely frustrating. Communication during the process was often slow, phone calls were not returned, and I had to repeatedly follow up for updates. Given the scale of the repair and the length of time the vehicle was unavailable, this caused significant inconvenience to me.

I was also asked to contribute €500 towards the repair despite having reported drivetrain issues within weeks of purchasing the car. I did this, albeit reluctantly.

To be fair, the dealership and warranty provider did contribute towards the cost of the repair and the car has now been returned to me. However, the overall experience left me extremely disappointed, disheartened given the reputation of the dealership and the level of customer service I expected when purchasing a car of this value.

I hope this feedback helps the dealership improve communication and customer care for future customers.

Bought a car from Richie in Bill Griffins and was really impressed with how professional and efficient the process was. I was regularly updated on progress and the car was ready for collection ahead of the original collection date. Stress free experience!

From start to finish Liam was great looked after us and made sure the car prepped to the highest standard

From start to finish it was easy and low stress cannot thank you and your team at bill griffins

Thanks again Liam will definitely be back in the future highly recommended

Richie, was always ready to answer your call.Even on his day off.

We dealt with Richie Stewart.
He was very professional, very helpful and we would recommend Bill Griffin Motors to friends and family.
Thank you for everything.

Richie was a pleasure to deal with had everything done on time thank you Richie

Saw the car we liked on Bill Griffin Motors website. Went in and met with Aaron Kearns.
Aaron was very helpful and great to deal with. Thanks Aaron!
Car was made ready and presented spotless to us.
This is my 2nd time buying a car from Bill Griffin Motors.

This is my second car with Bill Griffin Motors. Michael Fleming was very helpful and answered all our questions. It was a pleasure to deal with him. Thank you so much 😊

The salesman Michael was very professional, helpful and did exactly what he promised

We are always so happy with the service that we get from Michael.
We have been with Bill Griffin couple of years now and have changed cars along with my other family members and always dealt with Michael.
No better man to have a deal done within few days and always very happy to deal with Michael as he never has problems on any cases.

Thank you Bill Griffin,but the biggest thank you goes out to Michael!!

I dealt with Liam, was amazing and supportive, thanks Ahmed

I recently purchased a car from Bill Griffin Motors and had a fantastic experience from start to finish. My salesperson, Michael, was exceptional throughout the entire process. He was friendly and knowledgeable.

Michael took the time to answer all my questions, explained everything clearly. His professionalism and attention to detail made the whole experience smooth and stress-free.

I’m absolutely delighted with my new car and the service I received. I would highly recommend Bill Griffin Motors, and especially Michael, to anyone looking for a reliable and enjoyable car-buying experience.

Great Selection of cars. Richie was helpful and friendly and got everything sorted quickly and easily.

My experience buying a car with them was excellent. I felt welcomed from the moment I arrived, even though they were busy, thanks to the friendly receptionist. Liam assisted me throughout the purchase, making the process smooth and straightforward. He was always responsive and took the time to answer all my questions via message.

The entire process was very transparent, and I received the car exactly within the promised timeframe. I’m really happy with it—it was in immaculate condition, clean, and ready to go when I collected it.

Liam looked after us very well. He was very easy to deal with and very friendly aswell. Happy to recommend Bill Griffin Motors and Liam to other customers.

Very nice place. Lovely staff. Great range of cars. Micheal Fleming was really welcoming and helpful. Answered all our questions and had us on the road really quickly.

We recently bought our car from Richie at Bill Griffin Motors.
It’s been a pleasure to deal with him throughout the process, he’s friendly & professional, kept us updated at each stage & went above & beyond for us.
Thank you Richie for the number plates, they mean the world. ☺️

This is my third car i’ve bought from Richie in Bill griffin motors. It’s always been straightforward and transparent. The cars have been excellent and I’d highly recommend the team

Liam was fantastic, providing all relevant information and he made the process as seamless as possible. I highly recommend meeting with Liam to discuss your next car purchase!