bikerforward.com Bewertungen 

I ordered a $200 leather jacket in my size of Large, but when it finally arrived it was so small I couldn’t even button it, but since I otherwise liked the coat, I first asked if I could exchange it - but they said that they could not accept returns now because of a warehouse fire(?), and gave the same excuse when I asked for a refund. “Warehouse fire, unable to accept returns”. He did offer me an alternative solution however. He said that I could just give the jacket to a family member or friend, and they would give me a 50% discount on my next purchase, so in effect I would be buying the same jacket in an XL - because there was nothing else in the store that I wanted - for $300 instead of $200, and like, where do I sign up for that - but that ain’t the best part. I happened to start looking at their reviews in-between emails, and I saw a previous review that sounded almost exactly like mine, with the one exception being a warehouse flood instead of a warehouse fire. Maybe if the warehouse fire would have happened before the warehouse flood the flood would have put the fire out and we would have been able to return/exchange or items. How do these scammers get away with this CRAP?? (NM, I know how - stupid people like me😡)

I only gave them a star because that was the only option in order to leave a review. I placed an order, order was confirmed and later received an email stating that the product wasn't available and to reply to the email stating whether or not I wanted a refund or another product. After replying, I get an "undeliverable" notice. I tried calling the phone number provided, and the number doesn't work. Like many of you, I wish I had read the reviews first. Now to call the bank and cancel the transaction.

NEVER RECEIVED ITEM, NO ACCOUNTABILITY

The jacket itself is a nice jacket. It has nice leather. Shipping was sucky!!! it took 17 days to get my order. Getting back to the jacket. I wear a mens Large in everything and ordered this in an XL. It was more like a medium!!! If you want this jacket, order it 3 sizes bigger. I would have needed a 4X at least. I gave the jacket to my youngest daughter and ordered from Milwaukee Leathers. Don't waste your time or money!!!

Item never shipped on time, tried to tell me I could not get a refund, poor quality products. Buyer beware. This is not a good company to order anything from. Stay away

They claimed to provide refunds, but have not honored the request. The jacket I ordered doesn’t fit and is made of very cheap material. They keep sending an AI generated message when I try to contact customer service.

Had my wife measure me by their specifications, it showed I needed a 5X.
When it came, I couldn't slide my one arm into the jacket, like it was a size small.
I sent a text back, saying it didn't fit and way to small.
Biker Forward sent a text back and asked if I had tried it on.
I then asked in another text, for the address and for a return authorization number.
Biker Forward sent back another text that they had floods in their warehouse and not to return it for awhile.
You can not contact customer service by phone.
Better business bureau needs to be contacted.
This company is a SCAM.

I wish I had read reviews before purchasing. Your basically ordering from a unresponsive temu. Customer service is what you would expect from China. Shipping was over a week after purchase and item wont be here in time for its intended use. I doubt a refund is forthcoming.

I ordered a leather coat. What I got was a cheap looking pleather coat. Complete deception and fraud this company. Do not do business with this company. They will take half the price of the order to take the return. Complete SCAM!

Their customer service is horrendous! They sent the wrong size, but won't admit to or correct their mistake even after I sent photos & told them I double checked the size. They're attempting to argue with me for some reason, saying "This is the jacket you ordered We didn't send the wrong goods". After waiting about two weeks for my jacket to arrive, this is the last thing I want to deal with. How irresponsible, they won't even admit that their sizes don't reflect the description and/or that their product is mislabeled. Either way, it's definitively not an extra small, like I ordered. I hope I can get my money back, because so far this experience is very sketchy...

I ordered a kidney belt from Biker Forward in a Large/XLarge, which was the largest size offered. I wear a Large or XLarge in shirts, jackets and sweatshirts, so it should have been fine, maybe even a little big. WRONG. It took a month to get here and is WAY too small. It wouldn't even make it as a Medium, it barely fits my wife, who is pretty small.
To make matters worse their return policy is ridiculous and makes throwing the damn thing out the only reasonable thing to do.

J'ai commandé des manchettes de vélo de taille Médium et j'ai reçu celles-ci après 3 semaines. Clairement, le colis provenait de la Chine.... La grandeur est tellement petite que ça irait pour un enfant. Je leur ai écrit et ils m'ont dit que je devais payer les frais de retour et en plus, payer un frais de restockage de 15%. Je leur ai expliqué que la grandeur était incorrect et qu'il devrait au moins m'enlever les frais de 15%. Ils ne me répondent pas... Évitez à tout prix de faire affaire avec eux, ils sont de mauvaise foi et tout ce que vous aurez, ce sont des problèmes et vous perdrez votre argent. Je ne comprends pas qu'ils soient toujours en affaire....

Zero Stars if it were an option!

I wish I had read these reviews before ordering - 1.3 stars from 79 reviews. Nearly everything the reviews reported has also been my experience with returns/exchanges and this company.

Took almost 3 weeks to receive from order date. Pants were almost 5 inches bigger in the waist than the online size chart for the pants. The email contact (only way to reach them) gave me the runaround so much, I didn't even want to risk the fees to try another size and spend more on return shipping. Continued to insist I would have to pay restocking fee and shipping unless product was damaged. Product was defective, as advertised sizing was not what I received. Customer service copy -pasted the exact same one sentence reply twice when I emailed requesting a phone call and options. Demanded a tracking number for the return with no confirmation of sending exchange size. Continued to insist I would have to pay the restocking fee and sent link to their return policy, which ironically states "hassle free returns." When I finally relented to sending them back, asking for a full refund for DEFECTIVE/DAMAGED misleading product, they responded with the flood excuse, as noted in another trustpilot review, and that returns would be further delayed for the foreseeable future. The item I was returning came from and were shipping back to a residential house in Buford, Georgia, US.

"Due to recent severe flooding that has affected our warehouse facilities, we are currently unable to process the inventory of returned goods for an extended period of time." At this point, I have mailed the pants back and sent the tracking number, no exchange/shipping on the new size, and zero intention to refund me and also still insisting I will pay a restocking fee.

Please beware. This company is not trustworthy.

***Edit to add: 8/29/25 pants have been confirmed delivered to “front door or porch” via tracking number I provided demanding full refund for defective product - still no refund or contact from company.

DO NOT order from them! The vest I received was extremely cheap. Every time I asked them to return it they tried to talk me out of it, and when I finally demanded to return it they made up some ridiculous story about flooding which prevented them from accepting returns. They are scammers, pure and simple.

Deceptive Description and Terrible Product
These boots were advertised as motorcycle boots and that couldn’t be farther from the truth. The boots were cheaply made with paper thin soles that would never protect feet. Shipping was horrible. Took over a month to get delivered. They came from China so beware. Nothing on the site said that. Customer service was awful. Wouldn’t refund me even though the boots were not as advertised. I had to pay shipping and a 15% restocking fee. I sent them back to the address on the package but that was wrong so they got returned to me. By the time I pay to ship them again, I will have lost money. I’m just going to throw them away. They’re too cheap to even donate.

Waited five weeks to receive item. Item was lost. Refund a month later. They kept the shipping amount. So I paided for their mistake. Terrible service.

Worst purchase ever, battling to get refund.

Ordered a vest. It was the wrong size, I spent a significant amount of money returning it. They asked for the tracking number for the return, and said they were in the process of sending me a new one. Weeks later, according to the tracking they forwarded me, they sent it to some else in the WRONG COUNTRY!! I tried and tried to reach out, they ignored me. I am out 200.00. An sbsolutely unprofessional, ridiculous company.

Scam company. This is my last email regarding a package that never arrived. (2) pairs of riding jeans. The phone number is not accepting calls, and by now they’ve realized that I am a “findoutologist” they are no longer responding to my emails.

Not delivered. I was able to get the USPS TRACKING #9400109105156610106458 from the shipping info that you provided. I went to the Ft Moore Military Post Office. Nice thing is that they have such high standards that they only use scanned barcodes to deliver mail on the installation. They looked up the order and said that the package was not in my name, had a delivery address of Miller Loop Ft Moore Ga 31905, and that the package weighed 3.84 ounces. That is the package that corresponds to the tracking number you provided. You are not going to tell me that two pairs of riding jeans with protective inserts weigh the same as a small bottle of cosmetics. They also advised how unscrupulous companies will sell tracking info to make it look like an item was delivered in order to scam the buyer. You can not scam me, nor can you scam the USPS of a military installation. You will either send me the items that I paid for, or you will refund my money. I will not pay shipping, or restocking, because I never received the original items ordered. This tracking number is not the correct tracking number for my items. Send them, or give me my money. Please provide the correct tracking number for my shipment

I ordered a men's leather jacket in XL size and received a female XL jacket.
I contacted Biker Forward and they were rude and very unprofessional.
I had to pay shipping to return the lady's jacket and to top it off they charged me a 35% restocking fee.
If I could leave a negative 5 star review I'd do it in a heartbeat!
SHAME ON YOU BIKER FORWARD!!