Big Motoring World - Enfield Bewertungen 

Brilliant service by Mehmet and Gulcan, knowledgeable, friendly and made the whole process smooth quick and easy. They were able to answer all my questions with care and professionalism, and wasn't too pushy with extra sales, got me a good deal on trade in!. I would like to thank the guys again for there help, very happy customer!

Great advice and service

This is, without question, one of the worst companies I have ever dealt with. They sold me a vehicle with faulty brakes and then made my refund conditional on my agreeing not to take legal action—something I have documented in email correspondence. Their sales team is responsive and helpful right up until they have your money. After that, the level of customer service is nothing short of disgraceful.

Their slightly lower prices are a false economy. Save yourself the stress, the wasted time, and the potential safety risk by spending the extra £1,000–£2,000 with a reputable dealer. Their advertised "200-point inspection" is completely lacking in credibility. Either the inspection was never carried out properly, or their standards are so poor that a vehicle with dangerously defective brakes was still deemed fit for sale. Neither explanation inspires any confidence.

In response to criticism, the company has said that because they sell a high volume of used vehicles, some cars may inevitably have faults they are unaware of. That excuse is completely unacceptable when it comes to fundamental safety issues. Missing a worn trim piece or a faulty sensor is one thing; selling a car with failing brakes is another entirely. If your inspection process cannot identify a defect that puts lives at risk, then your quality control is fundamentally broken.

This company appears far more concerned with processing high volumes of sales than ensuring the vehicles they sell are safe or providing meaningful support when serious problems arise. Based on my experience, I would not trust them with my money or my safety, and I would strongly recommend that anyone considering buying from them looks elsewhere.

I recently bought a car from Big Motoring World and the entire experience was great from start to finish. The team at Big Motoring World makes the whole process straightforward and stress-free. Really great experience..! A special thanks to Hassan, who served us—he was fantastic, attentive, and went above and beyond to make sure I was sorted. Couldn't be happier with the service!

Very happy with the car and the service with it THANK YOU

Robyul and Shaz were extremely helpful, very happy with the service 😊

Helpful and professional

Very quick onto getting an advisor and where it was a cash purchase and I knew the car I wanted the wait was little to no time. Happy customer 😃

Brilliant service from start to finish. Daniel the sales executive was professional , friendly and knowledgeable. Made the whole experience stress free.

It was a great experience as a first time buyer. Getting more knowledge and the pathway made easy for me by Simon. His clear explanation made me more confident.
Thanks Simon

Terrible aftercare…………12 hours into owning the vehicle a fault developed. Bearing in mind I picked it up at 5pm which meant only driving it home.company not interested in helping and the report I’ve had completed by an independent company contradicts big motoring world findings when they prepped the vehicle. DID THEY EVEN LOOK AT THE VEHICLE BEFORE SELLING IT

Purchasing generally good , friendly helpful staff.Busy at weekends .
Follow up admin quite efficient / prompt . Can’t comment on customer after sales care as early days , but do forward contact number for help lines .

Brilliant experience. Could improve with checkout timing

Staff very polite,helpful and informative. Answered all our questions. Made buying our new car very easy.

Outstanding Experience at Big Motoring World!
Ir ecently visited Big Motoring World and was genuinely impressed by the level of service I received from start to finish. The staff were welcoming, professional, and never made me feel pressured into making a decision. They took the time to answer all of my questions thoroughly and allowed me to browse and inspect the vehicles at my own pace.
The selection of cars was excellent, with plenty of choice and vehicles presented to a very high standard. The whole process was straightforward, transparent, and stress-free, which made the experience enjoyable rather than overwhelming.
What stood out most was the helpful and friendly attitude of the team. They were knowledgeable, patient, and clearly focused on helping me find the right vehicle rather than simply making a sale.

Mr. Bali at Enfield branch made it easy for me understand what services were available apart from just buying a car, such as finance, warranty and addon to keep the vehicle in a good state and peace of mind.
I left feeling confident, valued as a customer, and very satisfied with my experience. I would not hesitate to recommend Big Motoring World to anyone looking for a quality used car and excellent customer service.
Thank you to everyone involved for making my visit such a positive experience.

Excellent service from Muhammed and Shaz! Friendly, professional, and made buying my car a smooth and stress-free experience. Highly recommend—thank you both!

From start to finish of buying a car from them, it was a very smooth transaction. All of the people that helped us through the process, were very nice & helpful.

Bought a car from Big Motoring World just one month ago and the battery has already failed. The car is covered by a 3-month warranty, but getting help has been very disappointing. I've been told it won't even be looked at until the end of the week, leaving me without a car. I expected much better customer service and a quicker resolution for an issue so soon after purchase.

Quick and simple process of purchasing my car.

The staff were lovely and we were looked after as soon as we walked in.

Please do not purchase a car from the Enfield branch. I test drove the car that had a fault. The sales person said that they worked in Nissan previously and this was a fault that was common and easily rectified with the battery/reset. They said they put it through their system and the fault didn't show. Less than a week after purchasing the car the fault came up again. This is total misrepresentation of the fault as there is clearly an underlying issue. The car should not have been sold to me or anyone else with the engine management light and error code still there. I have been informed by several people that they more than likely wiped the code.

I asked to return the car as per the consumer rights act. They said even though they had tried to fix it before that they had the right at another attempt via a garage. I went to a garage of their choice and was told that even they couldn't fix the issue. I left the car at the dealership and have raised the concerns with trading standard.

This has caused me so much stress and anxiety and been a total waste of time and money. Please heed all the warning signs - sales people disengaged and miserable, error codes that are wiped, cars being sold not as described, unhappy customers coming for help and being distressed in the after sales section, no empathy or understanding from the customer service team on the phone, told they will follow up but then can't tell you when and will not comply with legislation in relation to the Consumers Right Act.

This is now with the finance company and trading standards due to the criminal act of misrepresentation.