Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side g... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good communication, no problems with bike itself apart from it arrived fully built but with the fork on backwards. Easily rectified by someone who knew what they were doing, otherwise I would have pro... Mehr ansehen
Fair straight forward ordering process. Communication was really good, I was made aware of every step of the order, from placing the order via cycle to work voucher to the products being dispatched. D... Mehr ansehen
I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... Mehr ansehen
Unternehmensdetails
Über Balfe's Bikes - Gatwick Home Delivery
Vom Unternehmen geschrieben
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Vom Unternehmen geschrieben
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktinformationen
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Vereinigtes Königreich
- 020 4506 3856
4,6
Hervorragend
7758 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant service would recommend
24. August 2026
From order through to delivery the…
From order through to delivery the whole process was smooth. Was using a c2w scheme and this was all taken care of with the only effort on my behalf being the application through my work place, balfes took care of everything else.
27. August 2026
Friendly, efficient , helpful
Friendly, efficient and helpful. Good price too.
Extremely helpful with delivery issue.
27. August 2026
Item hasn’t turned up after ordering…
Item hasn’t turned up after ordering and given a 48hr postage… needed item for a event and still nothing very disappointing shame
26. August 2026
Good comms and a quick delivery.
26. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Should not advertise things on website as in stock if they arent
Should not advertise things on website as IN STOCK when they are not and are actually coming from warehouse resulting in excessively longer delivery timescales than advertised during purchase.
26. August 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re sorry that your order took longer to arrive than the timescale shown when purchasing.
Some items displayed as in stock may need to be transferred to our dispatch warehouse before they can be sent. However, we appreciate that this should be clearly reflected in the estimated delivery time and apologise for the delay and frustration caused.
Delivered quickly by Balfes' driver and…
Delivered quickly by Balfes' driver and van. Delivery driver Ian called 15 mins before delivery. set-up handle bars and pedals on arrival whilst having friendly chat about MTBs. Good price for this great quality Scott Contrail 30 bike.
1. September 2026
Bewertung ohne vorherige Einladung
Fantastic deal on a superb bike
Fantastic deal on a superb bike. Excellent customer communications and very speedy delivery by Tony. Can’t rate the whole experience highly enough. Thank you
21. August 2026
So very understanding and no ifs and…
So very understanding and no ifs and buts, sorted my problem out straight away, Thanks.
25. August 2026
excellent communication
20. August 2026
Received bike with different tyres to…
Received bike with different tyres to advertised, when contacted Balfe's Bikes was told they couldn't do anything as I should have checked the right parts were fitted. Very unprofessional
25. August 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re sorry that the tyres fitted to the bike were not what you expected. We would have been happy to review this with you had the difference been reported when the bike arrived.
However, the tyres had already been used and the issue was only raised after one had sustained a puncture. At that stage, we were unable to accept the used tyres for a straightforward return or exchange. We’re sorry that this left you disappointed with our response.
Exactly what I wanted (product…
Exactly what I wanted (product description most helpful) and prompt to arrive.
25. August 2026
Speedy delivery and helpful advice on…
Speedy delivery and helpful advice on the phone
25. August 2026
Great service
Great service, quick, informative, easy, Balfe’s handled everything, fast delivery.
21. August 2026
Still haven’t received the items…
Still haven’t received the items ordered. Incorrect AI email responses
25. August 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re very sorry that your order has not arrived. Unfortunately, the parcel appears to have been lost while in transit with Royal Mail.
We also apologise that the automated email responses did not properly address your situation or provide the clarity you needed. We understand how frustrating and disappointing this experience has been.
Perfect transaction in every way
21. August 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.