Returned from Porthcawl yesterday. Paid extra for sea view room and were very pleased with it - both size and facilities. Other hotel facilities generally very good but food did not seem quite... Mehr ansehen
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Das sagen Bewerter
Could not fault any aspect of our stay at the Hydro hotel in Llandudno. Staff were all friendly and helpful , room was more than adequate, entertainment could have been better but still enjoyed it. We... Mehr ansehen
My wife and I enjoyed our 1st holiday with Alpha. We were impressed by the super organisation of the travelling, food ,and service. I am sure we will book again
Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Mehr ansehen
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Our driver Tim was excellent
Our driver Tim was excellent, very informative, friendly, came and spent time talking with everyone. The staff were excellent very helpful, nothing was too much trouble. There was a choice at meal times and a special everyday. Entertainment was very enjoyable. Enjoyed the trips. Would certainly use Alfa again.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi June, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and informative service from your coach driver, helpful hotel staff, good choice of meals, enjoyable entertainment and excursions. We really appreciate your continued support and look forward to welcoming you on another Alfa holiday.
Another lovely Alfa holiday in Cromer
Another lovely Alfa holiday in Cromer. Our driver Anthony
, and all the hotel staff were brilliant. The food as usual excellent. Looking forward to our next visit on December 14th. Already booked again for March and June next year.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Barbara, thank you for taking the time to leave us a review. We are pleased that you enjoyed another lovely Alfa holiday in Cromer, the excellent service from your coach driver and hotel staff, and the great food. We really appreciate your continued support and are delighted that you already have more holidays booked with us. We look forward to welcoming you back in December, March and June.
Great Company
Excellent value for money and well organised. The only company that provides a lot of single rooms at low cost.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you found your holiday well organised, excellent value for money and particularly appreciated the availability of single rooms at affordable prices. We really appreciate your comments and hope to welcome you on another Alfa holiday soon.
Lovely break at Metropole
We enjoyed our self drive holiday at Alfa's metropole hotel in Torquay. As at all Alfa hotels the staff are friendly and professional, the rooms are comfortable and well furnished and a good choice of well cooked food.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Adrian, thank you for taking the time to leave us a review. We are pleased that you enjoyed your self-drive holiday at the Metropole Hotel, the friendly and professional staff, comfortable room and good choice of well-cooked food. We really appreciate your continued support of Alfa Hotels and hope to welcome you back again soon.
Staff excellent only bad part was…
Staff excellent only bad part was broken lift
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Philip, thank you for taking the time to leave us a review. We are pleased that you received excellent service from the staff. We are sorry that the broken lift caused inconvenience during your stay and appreciate your feedback. We will pass your comments onto the hotel team for review.
Everything as expected
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Philip, thank you for taking the time to leave us a review. We are pleased that everything met your expectations and hope to welcome you on another Alfa holiday soon.
A great holiday all went smoothly and a…
A great holiday all went smoothly and a great driver mark
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi David, thank you for taking the time to leave us a review. We are pleased that you had a great holiday, everything ran smoothly and you enjoyed the excellent service from your coach driver. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
Friendly professional drivers beautiful…
Friendly professional drivers beautiful hotel and really nice staff. Thank you
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Vincent, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and professional coach drivers, beautiful hotel and welcoming staff. We really appreciate your comments and hope to welcome you on another Alfa holiday soon.
Lovely Holiday in Devon
The driver Keith was excellent. He was really informative about the places we visited. He also ensured that everyone got off the coach safely. The hotel was lovely and clean. The staff were so friendly. The meals were nice and hot, plus the meal times were perfect. Giving me enough time to have a walk afterwards , before the entertainment started. As I have never been to north Devon before, it is somewhere I would like to come again.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Julie, thank you for taking the time to leave us a review. We are pleased that you enjoyed the informative and considerate service from your coach driver, clean hotel, friendly staff, hot meals, convenient dining times and evening entertainment. We are glad you enjoyed discovering North Devon and would like to return. We hope to welcome you on another Alfa holiday soon.
Really nice holiday from pick up to…
Really nice holiday from pick up to return. Driver Derek was excellent so informative and put himself out to help those who needed it. Hotel was fine and meals. Use Alfa regularly and now looking to book my next one.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Joan, thank you for taking the time to leave us a review. We are pleased that you enjoyed a smooth holiday from pick-up to return, the informative and helpful service from your coach driver, comfortable hotel and meals. We really appreciate your continued support and look forward to welcoming you on your next Alfa holiday.
All the staff were very friendly and…
All the staff were very friendly and helpful.
maybe an extra waiter/waitress in the dining room needed.
the entertainment was great.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly and helpful staff and great entertainment. We appreciate your suggestion regarding additional restaurant staff and will pass your feedback onto the hotel team for future consideration.
Nice hotel nice food friendly staff…
Nice hotel nice food friendly staff nice drivers
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, good food, friendly staff and welcoming coach drivers. We appreciate your comments and hope to welcome you on another Alfa holiday soon.
8 days in Donoon
Everything went very smoothly from the time I was picked up till we arrived at the hotel the driver was very helpful and so we're the staff at the hotel had a lovely time
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi, thank you for taking the time to leave us a review. We are pleased that everything ran smoothly from pick-up to arrival and that you received helpful service from both your coach driver and the hotel staff. We are glad you had a lovely time and hope to welcome you on another Alfa holiday soon.
it was very good on the whole but we…
it was very good on the whole but we had a few hiccups. which Alpha couldnt help the ferry breaking down and going on as foot passengers when you are an older person i found it a bit of a struggle with luggage. the driver was very good.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Freda, thank you for taking the time to leave us a review. We are pleased that you enjoyed the holiday overall and received good service from your coach driver. We are sorry that the ferry breakdown caused disruption and that travelling as foot passengers with luggage was difficult, particularly for older guests. We appreciate your understanding that this was outside Alfa’s control and hope to welcome you on another holiday soon.
Fabulous driver Dave
Fabulous driver Dave, was very professional, funny, smartly dressed and nothing was too much bother. An asset to your company.Excursions were very good even if tiring as a lot of walking involved. The only complaint I have is the fact of having to put our cases out side our door at 6 am for them not to be picked up at 6-55 was ridiculous we had to be up at 5-30 to shower and put everything in the case and then sit around an hour waiting to go to breakfast. Then the cases weren’t put on the coach till 7-45. Why? If I’d know that I could’ve taking my case down myself on my way to breakfast. Our room was spotless and comfortable, there was a good choice of meals and waiters were great. Holiday was good apart from the case situation which put a minus on the experience.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Jan, thank you for taking the time to leave us a review. We are pleased that you enjoyed the excellent service from your coach driver, the excursions, spotless and comfortable room, good choice of meals and attentive restaurant staff. We appreciate your comments regarding the early luggage collection arrangements and understand how frustrating it was to be ready so early when the cases were not collected or loaded until much later. We will pass your feedback onto the relevant team for future consideration and are glad you enjoyed the holiday overall.
PERFECT HOLIDAY
Holidays with Alfa are perfect and this one to Cromer was no exception. Hotel, staff, food, entertainment all first class. Our driver Anthony was brilliant - wonderful sense of humour, very helpful and knowledgeable - and most of all a safe driver.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Ros, thank you for taking the time to leave us a review. We are pleased that you enjoyed another Alfa holiday, with the hotel, friendly staff, excellent food and entertainment all making your stay in Cromer so enjoyable. We are also glad your coach driver provided such helpful, knowledgeable and entertaining service while ensuring everyone travelled safely. We really appreciate your continued support and hope to welcome you on another Alfa holiday soon.
The personal touch and care make Alfa stand out as a holiday company
I like the personal touch, which was well indicated by the telephone contact when there was an unavoidable delay with the coach. Plus, the friendly driver made it an enjoyable journey. The hotels are always good, some better than others. The room was a basic single one, but comfortable; the hotel staff were friendly. Food can be variable depending on the hotel. This time at the Queens Hotel in Blackpool I was a bit disappointed with the meals, but that could have been due to my expectations because the last time I was there the food was excellent, better than a five-star hotel, this time I reckon there may have been a change of chef which led to my disappointment at a lower standard. However, most of the meals were acceptable with a few exceptions. Breakfasts were always good but the evening meals less so. The waiter service was excellent and our waiter, Robertson, couldn't do enough to ensure we were satisfied. On the whole I enjoy travelling on holiday with Alfa.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Thank you so much for taking the time to share such a detailed review, and for your continued loyalty in travelling with us.
We're really pleased to hear that our personal touch made a difference, especially with the phone call during the coach delay. Keeping our customers informed, even when things don't go entirely to plan, is something we care about, so it's great to know that came through. We'll also be sure to pass on your kind words to your driver.
It's lovely to hear the hotel staff were friendly and that your room, while basic, was comfortable.
Regarding the meals at the Queens Hotel in Blackpool, thank you for your honesty and for the context around your previous visit. We're sorry the evening meals didn't quite hit the same standard this time, and a change of chef may well explain the difference you noticed. We'll be feeding this back to the hotel, as consistency matters to us just as much as it does to you.
We're delighted that Robertson took such good care of you at mealtimes. It's always wonderful to hear when a team member goes above and beyond, and we'll make sure he knows how much his service was appreciated.
Thank you again for your thoughtful review. We look forward to welcoming you on your next holiday with Alfa.
The Isle of Wight was all right
We have been on a number of Alfa trips but this was perhaps the best because of the standard of the food, we know that all Alfa hotels offer the same menu but the presentation and quality of the cooking was by far the best we have experienced.
The journey, though long passed by very quickly aided by Richards "jokes" , he will be missed.
Definitely our most enjoyable Alfa holiday, even the time spent at Bowburn interchange was cut to a minmum.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Wilfred, thank you for taking the time to leave us a review. We are pleased that this was one of your most enjoyable Alfa holidays, particularly due to the excellent quality, cooking and presentation of the food. It is also lovely to hear that the long journey passed quickly thanks to your coach driver’s humour and that your time at the interchange was kept to a minimum. We really appreciate your continued support over the years and hope to welcome you on another Alfa holiday soon.
Value for money and friendly staff
Value for money and friendly staff
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Margaret, thank you for taking the time to leave us a review. We are pleased that you found your stay good value for money and enjoyed the friendly service from our team. We appreciate your comments and hope to welcome you back again soon.
The driver, Anthony.
The driver, Anthony, was very good. Informative, funny, considerate.
The hotel was good, though the food wasn't as good as previous Alfa holidays. This won't tho, put us off booking with Alfa again.
Some of the excursions, day in Norwich, especially, need reassessing.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alfaholidays
Hi Sue, thank you for taking the time to leave us a review. We are pleased that you enjoyed the service from your coach driver and found him informative, considerate and entertaining throughout your holiday. We are also glad that you had a good stay at the hotel, although we are sorry that the food did not quite match the standard you have experienced on previous Alfa holidays. We appreciate your comments regarding the excursions, particularly the day in Norwich, and will pass your feedback onto the relevant team for future consideration. We are pleased this has not put you off travelling with us again and hope to welcome you on another Alfa holiday soon.
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