ACCA Bewertungen 

Happy with the fact that I am qualified, but I have been paying extortionate annual subscription charges that I need to pay to continue to work. I get nothing back for this apart from the most basic CPD resources that are very limited. The subscriptions go up beyond the rate of inflation every year.

Students can not book a remote exams anymore because ACCA shifting again to centre exams. When students were used to centre exam they limited the centres and now when students are used to remote exams they are shifting back to centre exams to give more business to local centres and colleges. They don’t care about the students, specially full time working students. It’s all about the money, not education anymore.

I would like to add to Final thoughts of ACCA on new syllabus, which "will be with you every step .."
ACCA is psychological tortute establishment, which used psychological methods in educational process.
That is why they do not provide the names of the Professors who involve in this as it is shame for them.
More of it under the Convention against torture and Other Cruel , Inhuman or Degradating Treatments or Punishments it is forbiden in jurisdictions who sign it. That is why ACCA is the instrument of influencing in those countries.Be aware of their "knowledge of your every step".

I would say their customer service and the way they approach. communicate is horrible. I have been with ACCA for years as member and now is taking more then 3months for them to reply on what is the path I should take for registering practice and obtain the signing rights. Sine July no reply in their porta. I even wrote an email complain and still nothing. ACCA has become just a bs to gain subscription money without any benefit out of it

I am only missing one exam out of 13.
I am taking remote exams from home as there are no exam centres in my home country.
The day of the exam, acca had server issues and I couldn't login into the exam. The same issue happened to a considerable amount of people as per reddit posts.
Acca offered to rebook the exam the following week, but after rebooking it twice, my exam appointment keep disappearing. During the last week I have spoken like 10 times with customer service; that although very nice and resolutive, afterwards either the system or someone there messed things up.
I have two sittings available (counting this one) before my exams expiry and APM has a pass rate of 30% so i really want to take my exam

What global company in 2025 does not support MAC? Tried sitting my ACCA ENG LAW exam and after a successful system test (on my MAC) was told on the day by the invigilator that the exam does not support MAC. Their advice was to try another computer which I find is pretty out of touch given the current cost of living crisis when people may only have access to one device. Going to an exam centre is not an option for me logistically which is partly what attracted me to the ACCA as they offer at home exams. I only own a MAC so other than purchasing a new laptop my options are very limited!

I had some technical issues this morning on my remote exam and the invigilators from Pearson Vue were not helpful at all and just ended my exam with no support offered.

I rang up ACCA customer service and I just want to give Alan a massive shoutout for his great customer service and empathy shown. I was extremely upset and stressed due to how the invigilators had treated me but Alan was incredibly supportive and gave me all the advice I needed to calm down. He reassured me that I could rebook the exam and that I didn’t need to worry. He provided me with all the necessary details to resolve my issues.

I wish all customer service agents could show this level of skill to deal with stressful situations like this.

Big up Alan! Thank you so much!

Acca exam taking process is tragedy. They were supposed to send me token ID to take the online test however they did not and i was not able to download the ACCA examiner app.

I agree with the reviews about communication with ACCA. The ACCA send no reply emails which gives members no opportunity to respond - this is a particular problem when you want to reply to an email that has been sent to you with an explanation. Finding suitable contact details for customer services is nigh on impossible on their website. They seem to have a website that automates everything so they don't have to help their members in any meaningful way. It is a frustrating experience going round in circles on their website. ACCA totally useless, the organization does only seem to be interested in collecting membership fees. Having studied for a long time to attain the qualification they have a captive audience, but the 'big business' approach to so called 'customer service' is a joke! It is ironic that I can access an email address for ACCA by ticking the box to send an email to them of this review - why is it not as easy to find it on their website? You can't offer customer service without enough staff to attend to the emails received! And whilst I am at it - why are they one of the only organisations that DO NOT offer monthly subscriptions? Catch up with how people pay for things in the 21st Century!

I agree with another review about communication with ACCA. The only way to contact them is by phone. ACCA send no reply emails which gives members no opportunity to respond. I find ACCA totally useless, the organization only seems interested in collecting membership fees. The ACCA website is dated and a nightmare to use. If I could have given zero stars I would have.

Terrible Exam Experience & Ineffective Complaint Process – ACCA Canada Fails Candidates

I recently sat for the ACCA AFM exam on March 7, 2025, at the TSOM exam center in Toronto, and my experience was nothing short of a disaster. The exam was plagued by severe technical issues that froze the system multiple times, resulting in a loss of over an hour of exam time. Despite repeated attempts to address the issue with invigilators, the spreadsheet functionality remained unusable throughout the exam, which is critical for the AFM paper.

What’s worse, every candidate in the exam hall faced the same issues, yet ACCA has refused to take meaningful action. After the exam, I took multiple steps to resolve this matter:

Email: I immediately emailed ACCA to request a re-sit during the contingency week but received no response.

Live Chat: I contacted ACCA support via live chat, where I was passed between three agents before one abruptly ended the chat.

Phone Call: I called the ACCA Examinations team and was advised to use the online chat feature for faster resolution.

Mitigating Circumstances Request: I submitted a formal request for mitigating circumstances, which was logged but did not result in any meaningful action.

Centre Complaint: I filed a Centre Complaint via the ACCA Portal, only to be told that all results are final and that I would need to pay for an appeal if dissatisfied.

Despite these efforts, ACCA has refused to issue a refund, citing their status as a “not-for-profit organization.” This explanation is unacceptable. As a paying customer, I expect a professional and reliable exam environment, which ACCA failed to deliver.

I also want to warn potential candidates in Canada that the ACCA designation is not as valuable or recognized here as the organization claims. The outdated systems, lack of support during exams, and inefficient complaint process further diminish its credibility.

ACCA’s refusal to take meaningful steps to address this situation is deeply disappointing. I urge anyone considering ACCA in Canada to think twice before investing time and money into this organization. There are better alternatives available.

ACCA new website is truly appalling, lack of email response, membership organisation that does not care

The only way to contact them now is by telephone.

There is no webchat - the old link refers to your account with ACCA which does not have an option to raise a case or start a webchat.

Telephone call waiting time is excessive. I was on the phone for 45 minutes to get down to number 16 in the queue.

Telephone message says "We are experiencing exceptionally high call volumes" - per Martin Lewis this is no longer exceptable now that the Covid lockdown period is long behind us.

The website is still being updated at the busiest time of year and I waited one hour and 35 minutes to speak to someone - I was cut off. I then managed to get hold of someone and after waiting 23 minutes, I was told I would get a response on the portal today. Of course, there was no such response. I tried to email the authorisations department and that email is discontinued.

The portal update is poorly managed and communications with users are unclear and incomprehensive. I have filed a complaint and if this does not get resolved will follow this up FCA. ACCA makes changes which do not benefit members.

I have had an acknowledgement of my complaint (no action has taken place) and I am still waiting for a decision. If I do not pay my fees by the 31st, I get fined. The ACCA however, does not help effectively with any enquiries.

Big scam, all they want is to take advantage of your finances. STAY AWAY!!!!

fantastic institute . the future of the accounting profession.... center in Lahore looks welcoming

I recently reactivated my account and discovered that I was charged for the SBR exam fee in 2019, despite never booking the exam. After multiple inquiries via phone and email with customer service, I was informed that the exam may have been booked on my behalf by my previous university. This explanation seems illogical, as my ACCA account is private, and it doesn’t make sense that a third party could book an exam without my knowledge. I was advised to contact the third party directly regarding the matter, which is quite surprising.

ACCA Global should be able to verify that I didn’t book the exam, yet they are still holding me responsible for the fee. I feel cheated and believe ACCA has not made a genuine effort to resolve this issue. It’s extremely unfair to expect a student to pay for an exam fee that may have resulted from an error in their system.

I was also instructed to settle the outstanding payment, which included the 2019 SBR exam fee, within 10 days of reactivating my account to avoid suspension. I was assured that the issue would be investigated and I would receive a follow-up within two working days. Following their instructions, I made the payment, and shortly afterward (within an hour), I received an email confirming that my payment was successful. However, the email also stated that the old SBR exam fee was non-refundable, which made it seem like they were closing the case without addressing the issue!

Please think carefully before registering with ACCA!

No different to any other 'exclusive' membership body - totally self-serving, they only exist to collect the annual membership fee and feed it back into the system for the privileged leadership.

Total garbage service from a garbage company. The service is terrible, the fees are high for nothing stay away.

INTRODUCTION
This professional body has lost its purpose. It is simply a money making scam by the English man. QED!!!

An accounting body with a charity status so it can avoid tax on the premise of working for the interests of its members.

BACKGROUND
Whilst having a known name, its structure, assessment and rendition of examination results are all designed to keep you tied, extracting monies off knowledgeable candidates, whilst passing dumb heads, who end up not practicing, you can literally spend 10 years of your life giving them money.

EXPERIENCE
I can not tell you how many persons this professional body has frustrated, taking enormous monies, with payments not even appearing on bank statements (how could they accomplish that?).

You can only succeed wherein you are sponsored by any of the big firms, then you will pass, an independent student has little chance, more so when they note that you are resident in Britain where you will compete with indigenous egg-heads, who will always be the head of department. (Little wonder why the PM sought for students to learn more mathematics in Britain), note the ethnic groups that are leading, but no, they shall not admit it.

What is the probability that a candidate can write two (2) P-level papers and score exactly 45 marks in both papers, repeating such papers over 11 times, with well-articulated and legible writing and expression.

EVIDENT OUTCOMES
Ever wondered why we have a plethora of failed audits and penalties from Financial Reporting Council, for listed companies?
All indigenously managed audit personnel who mostly qualified through ACCA.

CONSOLIDATING MARKET POWER & CONTROL
Now, they have formed some CCAB, as a consultative body, as it brings massive foreign reserves for the country, to protect and control the so-named free market for audits.
How then can we say an economy is a free market, when control is skewed in favour of preferred market players? i.e. the market for auditor training.

WHAT REGULATORS SHOULD DO
The ACCA should be downgraded for lack of transparency across students examinations.

Countries should barr them from entering their markets, as its just a large scam....

RELATIVE EXPERIENCE
I know a friend whom we wrote examinations together, after completing the exams, with more than 6 years experience within finance for banks and other FCA approved institutions, friend applied for practice certificate and the ACCA tossed him about so much that it was evident they did not want to issue the practice document. In other words, they do not want your financial emancipation, but to remain tied, as an employee.

Meanwhile, I am a qualified accountant CA, from a commonwealth country of renown.

Summarily, its a complete joke, and I would not advise any young person to invest in the ACCA, rather focus on your national professional body, after all, you want to demonstrate your understanding of international financial reporting standards and other standards and learning is life-long/continuous.