Recommended this by Miss Miamultipoi. Order arrived really quickly, very impressed. My dog absolutely LOVES it! So much better than Kongs etc. Really durable, easy to use, long lasting & no mess. Love... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have been ordering toys and treats (usually pate and natural chews like bull pizzles) from Wooof since we got our puppy last year. Our orders have always arrived quickly, even with just standard de... Mehr ansehen
Gotham softer walk harness ordered. Easy process. Regular updates and received quickly. The harness is lighter than previous ones I've had for my year old working cocker spaniel. He goes paddling at t... Mehr ansehen
Really happy with my order! Everything arrived quickly, was well packaged, and exactly as expected. The quality is great, and my pet loves it. The whole ordering process was smooth and hassle-free. I’... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
WOOOF.co.uk is an e-commerce shop for dog lovers. We stock hand-picked items of the highest-quality from local, sustainable and eco-conscious brands. Shop with confidence at WOOOF for dog food & treats, fashion & accessories, homeware, grooming and more. We deliver waggy tails to all UK based dogs.
Kontaktinformationen
88 Peterborough Road, SW6 3HH, London, Vereinigtes Königreich
- suppawt@wooof.co.uk
- wooof.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 35 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent rapid service
Excellent rapid service, also excellent customer service when I had to return something ☺️
Very fast delivery and it keeps my pup…
Very fast delivery and it keeps my pup busy for 20-30min which is great. Would highly recommend
Very POOR customer service
I've sent 2 separate emails requesting a return. 1 I got an automated response saying they would respond within 1-2 business days. It's been 4 days and the return window according to their returns policy is running out of it hasn't already. 2nd no response at all also 4 days ago. Yesterday sent a message via website contact page nothing.
All I want is to return 2 separate items because regrettably they are not suitable.

Antwort von WOOOF
Faulty pupsicle toy! Customer care is terrible
Purchased a green pupsicle toy however after initial wash it was impossible to screw / unscrew, having emailed in and waiting for a reply I was told not to apply pressure and use coconut oil to loosen it. Still not good and have been trying to resolve with Ben since 25th May! Replies take ages and aren’t clear with actual info required. I won’t be using them again.
Great Service
Found the collars I wanted. Placed the order with wooof and within 2 days they arrived. Many thanks 🙏
Harness
The harness has made a massive difference with regards to putting it on and taking it off my toy poodle
Lots of fun for the dogs.
The dogs loved the treats, and having them in the pod makes it mess free. I haven't tried making my own yet but got the freezer tray to give it a go one day.
Product good
Product good. Ordered large pupsicle holders and inserts but found that the large pupsicle treats as too small for the large holders.
Great selection and prompt service
Great selection and prompt service. I order from their wide selection and the delivery came 2 days later. Can’t fault them!
Amazing customer service
Amazing customer service. I reached out on the chat function to see on the off chance whether they stocked a longer length of a particular lead they stock. Whilst not on their website Benjamin found one in their warehouse and I was able to purchase and it was posted very quickly. Great communication, quick and trouble free. Will definitely be using their site again.
Awful customer service
I have tried to contact you twice and both times you have failed to answer me, you failed to address a parcel properly and the Royal Mail rightly refused to deliver it
You have not displayed any kind of customer service but have been happy to take my money

Antwort von WOOOF
I ordered the Pupsicle and freezer tray…
I ordered the Pupsicle and freezer tray for my 13 weeks old lab pup. I bought the bigger size. I make her Pupsicles with mashed banana, Greek yoghurt and little pieces of apple, and smear the top with peanut butter. She only has them in her crate so she associates her crate with a yummy treat. Definitely keeps her quiet and all the licking helps her to keep calm and quiet. She’s not a fan of the crate but I have to work a couple of hours (sadly!!) Love it. Arrived fast and well packed. I think it’s a bit expensive but it’s well made, durable and definitely worth it for us. Thank you
Excellent product- I love it!
Such brilliant service
Such brilliant service, order arrive on time and in good order.
This is a birthday gift for my son’s Dog in July.
He was given one for Christmas and loves it so much he’s worn it out.
Great enrichment item for my 22 month old dog
The ordering of " woof" products was very easy and straight forward. Email.updates were a good way of tracking my order. Would be nice if other pupsicle items such as pupsicle pops/ vitamin pops and premade recipes ( I.e calming, balanced belly ) were also available in the UK as they are expensive to buy from USA once port tax added
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







