Elara’s support team are wonderful. They really go beyond to service your needs. I had no issues with securing a plan. I wasn’t rushed to make any decisions, they even offered multiple support to help... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Elara’s support team are wonderful. They really go beyond to service your needs. I had no issues with securing a plan. I wasn’t rushed to make any decisions, they even offered multiple support to help... Mehr ansehen
Unternehmen hat geantwortet
I have to say that the support is amazing. David who always helps me is thorough and patient. The only critique I would have is with the system. It always, for some reason, gets stuck during the... Mehr ansehen
Unternehmen hat geantwortet
David is awesome. He has helped me out so much. He explains medications very well. He also took the time on our previous call to inform me of package to purchase for discount rate. I did the 6 month... Mehr ansehen
Unternehmen hat geantwortet
I’ve had such a great experience with With Elara! Their customer service seriously ROCKS. Every time I’ve had a question about my GLP-1 medication or needed help with something, they’ve been incredib... Mehr ansehen
Unternehmen hat geantwortet
Elara, women's wellness, is a women led, 100 percent online telehealth platform at withelara.com, serving women in all 50 US states. Elara connects patients with licensed providers for personalized, hormone aware care across weight management, sexual wellness, hair restoration, skin, and anti-aging. Elara GLP-1 weight care includes compounded semaglutide and tirzepatide (GLP-1 and GIP) injections, prescribed only when a licensed provider decides treatment is appropriate. The consultation is free, pricing is all-in with no hidden fees, and there is no charge unless you are prescribed. Anti-aging care includes NAD and Lipo-C injections. Sexual wellness, hair, and skin treatments are prescribed the same way. Everything happens online. You complete a medical intake at your own pace, a licensed provider reviews it, and any prescribed medication is prepared by a licensed US pharmacy and delivered discreetly to your door. No waiting rooms, no appointments to keep, just real care for real life. Care is provided by Wasef Health, a partner physician group. A portion of every purchase funds women's health research at the Magee-Womens Research Institute. Elara is not affiliated with other companies that use the Elara name. The only Elara website is withelara.com, and the patient portal is care.withelara.com. Our mission is to help women feel confident, supported, and in control of their health. With Elara you get more than medication. You get a partner in your health journey, with care designed for you.
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
4 stars only because if the medication gets to strong its hard to adjust the dosage when you are in the middle of a 3 month supply. Other than that I've lost 30 lbs in the last 5 months, feel great and looking better every week!

Antwort von Elara
I’ve only had a great experience with Elara. They were the first and only company I have used for my Tirz. Even when they made a mistake with my order, they did the right thing quickly with no questions asked. The app is easy to use and manage your account and if you have to cancel it’s super easy with just a click of a button. Highly recommend I’ve been using them for 9 mths now

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Quick easy start Im so happy i was referred to elara

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My elara experience has been so good! I worried at first because I wasn’t able to talk to any customer service but as it turned out they were experiencing trouble and wasn’t able to respond to any of their customers. Since they have gotten that straightened out they have been super easy to communicate with and it’s so economical and convenient. It has changed my life for the better.

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So far I’ve had a great experience. My orders come promptly with everything I need. When I needed help with an order someone reached out to help very quickly. I’m very happy with Elara.

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Vanessa was helpful. She asked for screen captures to help her identify and clarify my issue and responded in a timely manner.

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The gentleman that helped me was very professional and patient with my issue I was having. It got resolved in a timely manner. Thank you David!

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Quick responses. Friendliness. Mindfulness

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Just going through the best community ever

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The Customer Service was extremely helpful and took care of all my concerns.

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Ability to get a call back quickly
Willingness to work with me

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They are always quick to answer any questions and are very explanatory. Great customer service!

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Great product!! Was so easy to order and receive packed with cold packs that help keep the medication cold. Would definitely recommend I got the 3 months of Tri

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So far all my experience has been great with this company. Was very prompt and fast with start up. Have provided care and help the whole time since starting. Have made ordering and making adjustments as needed very easy.

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Hazel Carlson had been very helpful today. She is very quick with responding to my requests.

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I enjoy elara and the meds definitely work. Responds pretty fast and sends out when asked since I signed up for a year. Enjoying this company so far.

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Easy to set up and great customer service in case you do have any issues!

Antwort von Elara
Elara is a GREAT tele-health company with forward thinking customer service reps and quality 503A pharmacy partners. They genuinely care about their customers and affiliates, providing support, transparency, and a positive overall experience. One thing they do particularly well is make wellness care accessible while maintaining a strong focus on customer satisfaction. Thank you, Elara! 😊

Antwort von Elara
My shipment showed up hot and open. Elara quickly assisted and is sending a replacement to me. Thank you for your help during this stressful time!

Antwort von Elara
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