William George Bewertungen 

551
•
TrustScore 3 von 5

3,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've given William George 5 stars following a great experience with their online auction service. From start to finish, everything went smoothly and I had no issues at all. I've noticed some nega... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Used William George Auctions to sell some oil paintings I had. Website made it incredibly easy to upload details and then just wait until sold! No fees for the seller - so no surprises when you get t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I’m an experienced buyer that purchases hundreds of lots per week from various auctioneers. William George had a lot that stated in the terms it could be collected, which appears to be a mistake... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Beware of pallets of 'unchecked returns'. I bought a pallet of 'unchecked' John Lewis returns that had any saleable items removed. It listed items that on arrival were damaged beyond repair - teapot w... Mehr ansehen

Unternehmensdetails

  1. Auktionshaus

Vom Unternehmen geschrieben

William George online auctions and sales house – We put customer service first. William George is one of the UK’s most trusted online auction houses, specialising in - Retail Returns - Surplus Stock - Luxury Watches, Classic Cars, Antiques and Collectables, Plant and Machinery, Trade Stocks and Liquidations, High Street Goods and much more.


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

551 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,0

Alle Bewertungen

(551)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Top Class Service

I have always received very prompt and informative replies to any queries I have sent and their follow up service is top class

8. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Hi Rob, thanks so much for the great review, it is much appreciated. If we can help you with anything else at all, please get in touch. Best wishes.

Team WG.

Bewertet mit 5 von 5 Sternen

Great personal customer service

I have bought several items here that I was very pleased with, along with the customer service received. I also had dealings recently with Hannah Hamilton-Smith on another matter and really appreciated her going the extra mile for me. Great customer service all round!

2. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Thank you so much for an awesome review, I will ensure Hannah is made aware of the feedback. If there is anything else we can help you with, please get in touch.

Team WG.

Bewertet mit 5 von 5 Sternen

Excellent, friendly service

I contacted the company on a non-auction matter and found them ( Hannah Hamilton-Smith) to be friendly and very helpful.

28. November 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Thanks very much for a great review, it is much appreciated. If we can help you with anything else, please get in touch.

Team WG

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Good feedback.

2. November 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi Sam, Thanks for leaving a review, it really helps us to improve our service to our customers. If we can help with anything else, please let us know. Team WG.

Bewertet mit 5 von 5 Sternen

This is a friendly, customer focus and trustworthy company

This is a friendly, customer focused company. I have first hand experience of the excellent customer service. You get to talk to real people who I truly believe want to do the best they can for you. They listen to feedback and use it positively to improve.

18. November 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Hi Sue, thanks for sharing your experience. I'm really pleased to hear such positive news. If we can help with anything else, please pop back. Team WG.

Bewertet mit 5 von 5 Sternen

A very professional outfit

A very professional outfit, upfront with the cost of what you are bidding for and quality invoice service on time.

14. November 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thanks for the 5 star review John, we look forward to seeing you back again soon! Have a great evening.

Team WG.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. Problems resolved fast and efficiently. Hannah answers questions on the spot. Great site to shop with.

3. November 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thanks for the five star review Christine, I'm pleased to hear Hannah was able to help answer your questions. We look forward to seeing you again soon! Team WG.

Bewertet mit 5 von 5 Sternen

Excellent service from a very professional outfit

On each and every occasion i have bought from William George auctions i have found the goods to be as described, the shipping to be both well packaged and in the main prompt. The customer service is second to none and very efficient and friendly. 5 out of 5 in every way.

27. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Thank you so much for the 5* review, it is much appreciated. Glad to hear you've had a great experience. Have a great evening. Team WG

Bewertet mit 5 von 5 Sternen

Brilliant auction house

Very impressed with this auction house. They dealt with all my questions/concerns most competently and professionally.
I have no doubts about bidding on-line with them again and would recommend them to anyone wanting to buy from an auction.

10. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Thanks for leaving such a gleaming review Kim, it is much appreciated. We look forward to seeing you again soon. Have a great evening. Team WG

Bewertet mit 5 von 5 Sternen

Great Service Recommend Highly

I had a query regarding one of their lots that they were auctioning. Without hesitation I had a reply in super quick time. Hannah was extremely efficient and resolved my enquiries. 1st class service.

7. November 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Thanks for the great review Gerald, we really appreciate your feedback. I'm glad that Hannah was able to respond to your questions quickly. Many thanks. Team WG.

Bewertet mit 5 von 5 Sternen

Really helpful company

Really helpful company. Excellent communication.

11. November 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi Emma, thank you for the lovely review. We really appreciate it.

Bewertet mit 5 von 5 Sternen

Simply ‘The Best’

I have been dealing with William George for over two years and have always had exemplary service and queries are always answered promptly and resolved without delay, perfick!!!

1. November 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi there! Thanks for the awesome review. We hope to continue working with you and wish you a lovely weekend.
- The WG Team

Bewertet mit 5 von 5 Sternen

I made a mistake on bidding on items…

I made a mistake on bidding on items and I spent £400. Their policy is no returns, I reached out to Hannah in the customer service dept and she kindly took ownership of the issue and managed to refund me. Great service with a heart.

31. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von William George

Hi Darren, thank you so much for reviewing our customer service department. We really appreciate your feedback.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, very helpful and efficient, fast response to answering my emails and resolving issues

28. Oktober 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thank you for the lovely feedback Terence. We look forward to speaking with you again soon.

Bewertet mit 5 von 5 Sternen

First timer,

First timer,

I did read all of Willam George's FAQ's before joining an auction as it did put my mind at ease, as everything is covered in the sections and easy to understand, any doubts or questions the team are willing to help if needed.

My experience is read up the write up for the auction as it's very upfront regarding the items within, if it's collection only or can arrange delivery through companies William George suggest in there FAQ'S if needs be.

I'm still waiting for the items I won in my auction as I paid the seller for delivery on the 7th October and had no update regarding it, so I got intouch through webchat to find out what was going on,
( You do get will bot at first but he does connect you to someone if you need to) I was connected to Ellie, I provided the information I had and rather than letting me hang about in the chat she would email hopefully in the afternoon with a update 11:41am I left the chat and a email came through at 12:21pm saying the items where in transit, so I cannot thank Ellie enough, going above and beyond.

I'll be back that's for sure 😊

7. Oktober 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi Michael, thank you for your kind review. Our customer service always go above and beyond so it's great to see this being recognised. Have a great weekend.

Bewertet mit 5 von 5 Sternen

My experience with William George has…good quality

My experience with William George has always been excellent having given me a relationship of great seriousness and professionalism, I recommend this relationship to everyone

5. Oktober 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi Mario! Thank you so much for the review. It really means a lot to us. Have a lovely weekend.

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, friendly service.

28. September 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi Tony! Thank you for the review and we wish you a lovely weekend.

Bewertet mit 5 von 5 Sternen

Do your homework before you bid

William George customer services are excellent. I bought some items at the beginning of September (shopping early for xmas) and I contacted them to ask about postage which cost more than the items but was still a bargain. I paid just over £125 all in for goods worth £400. Always check the description as some lots are graded. Always ask the shipping fee and any other costs. If there's anything your not sure about just contact them. The customer services are friendly and answer emails quickly. The delivery took ages and I had to phone repeatedly but that was down to the delivery company. I'd definitely buy from William George again.

8. September 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi there, thank you so much for your honest review. We hope you have a great weekend.

Bewertet mit 2 von 5 Sternen

Not fussed at all with this buy

Not fussed at all with this buy from sales room this site is linked to it. No way speaking to someone on phone via robot link. Then told have arrange delivery with someone after you bought item. Sorry service not me. On sales room you buy with other auction sites they sort delivery etc wouldn’t recommend William George

3. Oktober 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Good evening, thank you for taking the time to review us. We really appreciate and take on board all the comments you have made. Have a great weekend.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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