Vinylflooringdirect Bewertungen 

123
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So far so good. Pre ordered my flooring at an excellent price. I was able to do this despite slightly exceeding the end of sale date. Friendly staff too. Can't wait for this to arrive!

Bewertet mit 1 von 5 Sternen

Very poor service and very high delivery costs. Got a sample which showed the product to be white and the photos on the website showed very fine marbling effect. The laminate we received has... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the choices, offers, price, customer service, samples, delivery cannot fault anything at all. From my experience so far this has to be one of the most switched on companies I’ve bought from. T... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered a few samples and they were delivered quickly. The 'Supremo Royal Rigid Core Natural Country With Built In Underlay 6mm' boards appear much better quality than other samples I've received... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Bodenbeläge

Informationen, die aus verschiedenen externen Quellen stammen

Discover quality Luxury Vinyl Flooring at Vinyl Flooring Direct. Order online or by phone.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

123 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(123)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Haven’t put them down yet but they look…

Haven’t put them down yet but they look great and seem very solid so should make a very nice and firm floor.
I collected the tiles from the warehouse and the collection was seemless.
Very efficient.

5. März 2026
Vinylflooringdirect-Logo

Antwort von Vinylflooringdirect

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Bewertet mit 1 von 5 Sternen
Vinylflooringdirect-Logo

Antwort von Vinylflooringdirect

Thank you for your feedback. We’ve checked our records and cannot find any order under your details. To ensure your safety and avoid any potential scams, could you please double-check that the order was placed with us?

If it was, please send us the PayPal transaction details so we can investigate further and resolve the issue. We want to make sure this is sorted as quickly as possible.

Bewertet mit 3 von 5 Sternen

Sent the wrong sample reordered the…

Sent the wrong sample reordered the right one which has a marble effect black vein sent me plain piece of flooring with no black vein anywhere

29. Januar 2026
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Antwort von Vinylflooringdirect

We’re very sorry for the confusion with your sample. Some pieces may not show the black vein as prominently due to the way the flooring is cut, which can result in natural variations. We understand this can be disappointing and appreciate your patience.

Please contact us directly, and we’ll be happy to help ensure you receive pieces that meet your expectations.

Bewertet mit 5 von 5 Sternen

I ordered two tile samples.

I ordered two tile samples. They were so quick on arriving and packed well. Thank you for your service.

9. Dezember 2025
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Antwort von Vinylflooringdirect

We’re so happy you enjoyed it

Bewertet mit 1 von 5 Sternen

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

28. August 2025
Bewertet mit 1 von 5 Sternen

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

9. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sample from VFD

I have only ordered a sample from company which was delivered quickly the product looks good quality

28. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Vinylflooringdirect

Thank you for taking the time to rate our service.

Bewertet mit 5 von 5 Sternen

Quick delivery of samples

Quick delivery of samples. Excellent quality from what we saw. Seems easy to click together.

27. Juli 2025
Vinylflooringdirect-Logo

Antwort von Vinylflooringdirect

Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Bewertet mit 5 von 5 Sternen

I ordered some samples of LVT floor…

I ordered some samples of LVT floor they were quick to arrive. They look and feel really good quality. The only problem is I can’t decide what colour I want.

28. Juli 2025
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Antwort von Vinylflooringdirect

Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Bewertet mit 5 von 5 Sternen

Perfect

Really good quality product beautiful colour true to website excellent value for money

4. Juni 2025
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Antwort von Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Bewertet mit 5 von 5 Sternen

Received sample thanku

Received sample thanku. With old fashioned pine furniture it didn't match my decor so now looking for colour on the floor.

7. Juni 2025
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Antwort von Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Bewertet mit 5 von 5 Sternen

We got a free sample

We got a free sample, very good quality better than expected. Glad we got the sample as colour was not right for what we wanted when we put it down.

30. Mai 2025
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Antwort von Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

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