vauntdesign.com Bewertungen 333

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Placed an order on the weekend, realised very quickly it was not going to work with what I was after so I cancelled the order straight away. No full refund given! Absolutely livid... could understan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered the Hanah sideboard from Vaunt Design. Initially, I was quite unsure about buying heavy furniture online—what if the quality or look isn't what I expected? This is common with online purcha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love my new stylish book shelves, on in natural wood and one in black. They are very sculptural so a feature in themselves. Looks better with just a few things on, so you can admire the design. Will d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I found vauntdesign.com accidentally when searching for a bar stool for the garden so I can sit by my raised pond and watch the fish! The bar stool is comfortable, well proportioned and stylish, deliv... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

333 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Beautiful, distinctive, sleek furniture and superb customer service

Since moving into our new home with zero furniture, I've bought a number of tables, plinths and a bench from Vaunt and have been bowled over by the quality of all of them. They are beautiful pieces in distinctive designs that are a bit different from the norm, which is exactly what we wanted. Worth every penny. Delivery was super speedy, the customer service was top notch when I needed a bit of help and, as an added bonus, I discovered by accident that Vaunt is a family business local to me - I always love to support local businesses where possible.

8. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Sadie, Thank you so much for taking the time to leave us a review. We really appreciate it. We really hope you enjoy your pieces.

Bewertet mit 5 von 5 Sternen

Excellent experience and product

Quick and easy ordering and delivery. Excellent customer service and the stool is very well made and looks beautiful in my hallway.

26. September 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Rupa, Thank you so much for taking the time to leave us a review. We really appreciate it. We hope you enjoy your stool.

Bewertet mit 5 von 5 Sternen

Beautiful products

Beautiful products, delivered fast and really well packaged. Thank you!

18. September 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Alina, Thank you for taking the time to leave us a review. We really hope you enjoy your pieces from us.

Bewertet mit 5 von 5 Sternen

Love the mugs

Love the mugs - quick and safe delivery

28. August 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Kim, we are so happy to hear you love your order from us. Thank you for taking the time to leave us a review.

Bewertet mit 1 von 5 Sternen

Forced to use expensive return courier!

I bought a bar stool for £137.75. This is an online retailer so I had no way of seeing the stool in the flesh. When I received it, it wasn't quite what I was after (it was chunkier and heavier than I expected). The only option to return it was for Vaunt Design's courier to collect it at a cost of £45! Furthermore, it was collected 16-July and the funds did not arrive in my account until 20-August.

6. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi, i'm sorry you are not happy with our returns policy. We do clearly state all the returns information and pricing structure on our website. As we are a small family owned business we are unable to offer free returns.

Bewertet mit 5 von 5 Sternen

I got a coffee table and it was a…

I got a coffee table and it was a Speedy delivery, well packaged to prevent damage, a beautiful piece of furniture and had great communications. Delivery team called to arrange delivery and called me 30 mins before arrival too. Lovely company and great quality goods.

5. August 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, thank you so much for taking the time to leave us a review. We are so happy you love your coffee table. We do hope you enjoy using it for many years to come.

Bewertet mit 5 von 5 Sternen

Absolutely beautiful

Absolutely beautiful, well made, high end good quality

21. August 2024
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Antwort von vauntdesign.com

Hi there, thank you for taking the time to leave us a review. We really hope you enjoy your piece from us.

Bewertet mit 1 von 5 Sternen

Full refunds not given

I bought 2 stools and decided to return them, unused and well packaged in the original boxes. Vaunt would not process a full refund. Instead they insisted on charging a £10 per item re-boxing fee. This is a breach of consumer contract regulations. I made them aware of this, however Steve insisted that because he was running the business he must know the rules. He doesn't.

22. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Nick, i'm sorry you are not happy with our returns policy. We do clearly state all the returns information and pricing structure on our website. As we are a small family owned business we are unable to offer free returns.

Bewertet mit 5 von 5 Sternen

Is a great looking product and speedy…

Is a great looking product and speedy delivery.

7. August 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, we are so happy to hear you love your order from us. Thank you for taking the time to leave us a review.

Bewertet mit 5 von 5 Sternen

Beautiful

Beautiful! Very pleased . Extremely rapid delivery and so carefully packed. Thank you. I originally spotted them in a publication and then tracked you down!

14. August 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Christine, we are so thrilled to hear you love your order from us. Thank you for taking the time to leave us a review.

Bewertet mit 5 von 5 Sternen

Loved my purchase

I am over the moon with the Moroccan Light Fittings I ordered from Steve Abi and their team . The price was competitive. I received a brilliant service and the product is absolutely beautiful I will be using them again in the future .

9. August 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Beth, we are so happy to hear you love your lights. They truly are a statement piece. Thank you for taking the time to leave us a review.

Bewertet mit 3 von 5 Sternen

I order 2 items of Kobe Mango range

I order 2 items of Kobe Mango range, I ordered the cabinet and side board. When the parcels arrived I excitedly open the cabinet for my kitchen and I was over the moon when I saw it. It was beautiful than I expected. I left the sideboard for few days as I need to rearrange my stuff in the living room and I was working all week and weekend.  On the 6th, finally I had the time to set up my sideboard. I was so excited to see it as I was so happy with my cabinet but when I saw the sideboard I was a bit disappointed as there a small damages/chipped on the sides. I also not so happy with the finish of the varnish on the rings on the front. It looks like it was done in a rushed unlike the cabinet. I know that there will be some difference with the colour or texture of the wood as expected but I think it was not as good as my cabinet as it feels rough and uneven. I emailed the delivery company but told me to contact the seller, which I was not sure how.1

6. August 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, i'm sorry you weren't 100% happy with your order. Our contact details are available on our website and on the emails you receive from us. Customers are welcome to email or call us at any time with any queries they have.

Bewertet mit 5 von 5 Sternen

Great company

Great company. Rang to ask questions and good to speak with someone.
Delivery was very quick.
Ordered the Louis pale bar stool for our kitchen. Great design. Feet mark on wood floor so sourced alternative feet protectors that work perfectly.
Now have 3 stools.

25. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, Thank you for taking the time to leave us a review. We are so happy you love your Louis Stools.

Bewertet mit 5 von 5 Sternen

Super service and lovely product

Super service and a lovely product,love my new Vaunt Stoker bar stools,fit perfectly with my kitchen island. Laura was so so helpful with shipping issues,once sorted they arrived really quickly. Highly recommend!!

15. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, We are so happy you love your Stoker Stools. Thank you for the feedback for the customer service team and thank you for taking the time to leave a review. Thanks, Steve

Bewertet mit 2 von 5 Sternen

Poor service for returning customer.

Very unhappy that my order was ‘lost’ and then shipped late. It was intended as a small gift to be handed over at a party. Paid £2.30 for postage.
Colour not consistent with previous purchase of same item.
I would never order anything else from you again. 👎

21. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, i'm sorry you aren't happy with your order. I'm unable to look into this for you as I'm unsure of your order details. Please feel free to reach out to our customer service team. Thanks

Bewertet mit 3 von 5 Sternen

Disappointed ordered 2 console tables…

Disappointed ordered 2 console tables only one arrived , then no one answered the phone , sent 3 messages eventually someone email back poor customer service still no date of when the other one is arriving

13. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Tracey, Steve here company owner. It's my job to monitor the Trustpilot reviews and to see what happened here. I can see when you first emailed it was a Saturday - unfortunately we were closed so did not pick your email up immediately. I can see Laura investigated this for you yesterday and sent you a couple of email updates. Your other Console table is on it's way and you will be contacted shortly by our courier team. Please accept our apologies again for only one being sent initially. Please let us know if we can help you with anything else. Thanks, Steve

Bewertet mit 5 von 5 Sternen

beautiful sideboard

beautiful sideboard, super happy with the quality.

5. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, we are so glad you love your sideboard. Thank you for taking the time to leave us a review.

Bewertet mit 5 von 5 Sternen

We bought the Edvard sideboard

We bought the Edvard sideboard, it was delivered within 2 weeks, it’s absolutely beautiful, we loved it that much we bought the drinks cabinet to match. Quality that will last for years, highly recommend.

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi there, we are thrilled you love your Edvard pieces. Thank you for taking the time to leave us a review.

Bewertet mit 5 von 5 Sternen

Helpful customer service

Some issues with damage in transport quickly resolved to our satisfaction, without any pushback, which is frankly refreshing in this day and age. Thank you. Very pleased with the stoker stools and seatpads overall.

26. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Tim, we are so pleased you are happy with your items and service from us. Thank you for taking the time to leave a review.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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