vauntdesign.com Bewertungen 333

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Placed an order on the weekend, realised very quickly it was not going to work with what I was after so I cancelled the order straight away. No full refund given! Absolutely livid... could understan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered the Hanah sideboard from Vaunt Design. Initially, I was quite unsure about buying heavy furniture online—what if the quality or look isn't what I expected? This is common with online purcha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love my new stylish book shelves, on in natural wood and one in black. They are very sculptural so a feature in themselves. Looks better with just a few things on, so you can admire the design. Will d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I found vauntdesign.com accidentally when searching for a bar stool for the garden so I can sit by my raised pond and watch the fish! The bar stool is comfortable, well proportioned and stylish, deliv... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

333 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Love this company

Love this company. Bought a fabulous chest of drawers with a quirky cork type round handle and a Lief Cuckoo clock.
The chest of drawers is made of the highest quality. The delivery was seamless. I have bought from them a concrete coffee table a couple of years ago and love it. Would definitely recommend giving them a go Order 18524

10. November 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Helen, Thank you for the kind words. We are so thrilled you love your items from us. Have a lovely Christmas - The Vaunt Team

Bewertet mit 5 von 5 Sternen

Great Quality & Design

We are very happy we found Vaunt Design, they offer exactly the kind of pieces we are looking for with great quality and beautiful, well made designs.
Website site experience is great and delivery on time. One of our favourites from now on!

12. November 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Anne, Thank you so much for the lovely comments. we are thrilled you are happy with your pieces.

Bewertet mit 5 von 5 Sternen

Very clear and concise website

Very clear and concise website, easy to navigate and find what I needed and the photography and descriptions were accurate. Super speedy delivery and my fragile items were well packed and made it in one piece.

20. November 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Jessica, Thank you for taking the time to leave a review. We really appreciate it. We hope you enjoy your pieces!

Bewertet mit 5 von 5 Sternen

Absolutely love the table

Absolutely love the table, customer service is great but it would be nice to have white glove delivery on heavy items with lots of packaging 😊

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi There, Thank you for taking the time to leave us a review. We really hope you enjoy your table.

Bewertet mit 1 von 5 Sternen

Poor description and extortionate return cost

We ordered Hikui coffee tables. They were unfinished (no varnish or wax or oil), making them about as useful as a chocolate fireguard This was not described on the website We returned them and we're charged £75 per item to do so, plus £10 each for new boxes, so £255 to return three unusable items. Unbelievable. We complained, but were brusquely brushed off. Avoid.

28. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Mark, I know you've been in touch with customer services and we have already explained the tables are finished. I'm sorry you are unhappy with the returns charge. As your pieces were oversized we can only send them with a specialist courier service and the return fee for this is £75 per item as detailed in our returns policy.

Bewertet mit 5 von 5 Sternen

The 2 console tables and end tables I…

The 2 console tables and end tables I purchased are well made and make my home looks amazing

4. November 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Russell, Thank you for taking the time to leave us a review. We really appreciate it. We hope you enjoy your Consoles!

Bewertet mit 5 von 5 Sternen

very pleased

We were very pleased with our kitchen island stools. Good quality and comfortable to sit on with the cushions. Received delivery within a few days.

7. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your bar stools. We do hope you enjoy them.

Bewertet mit 5 von 5 Sternen

Excellent customer service

The marble top was marked. Customer Service were excellent, after photos sent they arranged to replace the top without any fuss. This was done in a timely manner by their couriers J B S 2 man delivery. The coffee table itself is everything we hoped it would be but the customer service was the stand out.

25. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Lyn, Thank you so much for your lovely comments about our customer service. I'm happy that we could sort this for you in a timely manner. We hope to see you back soon.

Bewertet mit 5 von 5 Sternen

Great furniture, smelly boxes!

I have now ordered 8 peice of Vaunt furniture and absolutely love every peice, including different sized fluted tables, a dressing table and bedside tables.
Fantastic quality and the team at head office are super helpful regarding returns (ordered the wrong colour once)
My only complaint, the cardboard boxes they are delivered in smell really weird, probably due to being recycled...so get your lovely furniture out asap and get the box in the recycling!

24. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Melissa, Thank you for taking the time to leave us a review. We are thrilled to hear you love all of your Vaunt pieces. I'm sorry about the packaging. Sometimes they do have a slight odour - this is due to them being made from recycled materials. We hope you continue to enjoy your items from us and hope to see you back soon.

Bewertet mit 5 von 5 Sternen

Gorgeous

Bought a pedestal & some coffee cups! Both beautiful, well made & delivered very quickly

30. September 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

We are so glad you love your order. Thank you for taking the time to leave us a review.

Bewertet mit 1 von 5 Sternen

I bought cafe table from this company

I bought cafe table from this company, but I ask the cafe table is stone broken . I emailed company that I want to send it back so he said that you should send it with the original box.
I ask the company you send cafe table or box because box is damaged. I told guy could you please replace or send my money back but he said only original box , I don’t understand company sale box or cafe table , company is not accept responsibility he’s fault
I’m not happy customer service shed
I told everyone don’t trust this company because he all item broken and box

16. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Zahra. We have worked with you to come to a mutual agreement for resolution to your complaint. It would be really nice if you could update your review to reflect this. Thank you from the Vaunt team.

Bewertet mit 1 von 5 Sternen

Very poorly installed TV unit and offer…

Very poorly installed TV unit and offer no help on returning them

16. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Edward, i'm sorry if you feel like you recieved no help with this order. Our customer services team do respond to each and every enquiry received.

Bewertet mit 2 von 5 Sternen

Stoker Gold bar stools

Purchased the Stoker gold bar stool for my newly installed kitchen island. The design is fabulous but the quality is not great. I noticed immediately that the stools looked untreated (it hadnt been stained or protected in any obvious way). The corners of the stool back were uneven (could clearly see where it had been chipped and sanded down to disguise). The biggest issue arose I noticed were that fingerstains remained on the back of the stool, from everyday use. I've had them now for 10 days and they already look worn out. I reached out to customer service for advice and details of the stain colour used, with the hope of fixing the issues. After several quite pointless emails it turns out they don't know what colour stain is used (as it's made in india) and the advice given was to use soapy water to take the stains out (already tried and whatever stain was there came off) or take it to someone who can colour match and fix it myself. Given how expensive these bar stools are genuinely wish I had kept the boxes and returned them immediately. If I had a show kitchen I'm sure they would be perfect but not for a normal kitchen.

3. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Sal, we responded to your emails and tried to give you aftercare advise and help with the stains on your stools. I'm sorry you felt our advise was pointless. We have tried to give you as much help and advise as possible but as this item was manufactured in India we were unable to give you the exact stain used as it will be custom made for the manufacturer.

Bewertet mit 2 von 5 Sternen

Poor quality

Bought a tableware set, however it came with very noticeable faults on a couple pieces - bumps, discolouration. Emailed with pictures, only to be told they won’t do anything and it what it is. Quite appalling really, I know they are handmade and pretty much every piece had some fault to it, I only wanted to exchange a couple that are very noticeable.

31. August 2024
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Victoria, i'm sorry you aren't happy with your order. As our stoneware is handmade there will always be small differences between pieces. This adds to the charm and character of each piece. We do note this on the website also.

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