vauntdesign.com Bewertungen 332

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Placed an order on the weekend, realised very quickly it was not going to work with what I was after so I cancelled the order straight away. No full refund given! Absolutely livid... could understan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered the Hanah sideboard from Vaunt Design. Initially, I was quite unsure about buying heavy furniture online—what if the quality or look isn't what I expected? This is common with online purcha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love my new stylish book shelves, on in natural wood and one in black. They are very sculptural so a feature in themselves. Looks better with just a few things on, so you can admire the design. Will d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I found vauntdesign.com accidentally when searching for a bar stool for the garden so I can sit by my raised pond and watch the fish! The bar stool is comfortable, well proportioned and stylish, deliv... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

332 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Beautifully made.

Beautifully made.
Loved the Olavi coffee table so much I had to order the side table aswell.

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi,

Thank you for the great review.

We so pleased you love your Olavi coffee table and now have the matching side table. We hope you enjoy them for years to come.

Regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Beautiful quality

Beautiful quality. I’m going to order more things! Really good personal service and care. Thank you

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Gaynor,

Thank you for the brilliant review.

We're so pleased to hear you we're so happy with both our products and the service.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Beautiful side table

I bought the Baldr black side table, which caught my eye as I was browsing online. I'm so glad I did- it's superb. It was quite a bold choice for me but I took a chance and I absolutely love it! I've had lots of compliments on it too. The service and delivery were great. I would thoroughly recommend.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Mary,

Thank you for taking the time to leave us such a great review.

We're so glad to hear you're loving your new Baldr side table, and we really appreciate your kind words.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Wooden pedestal

Great quality wooden pedestal fast efficient service, great to deal with a reputable company.

29. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Jeffrey,

Thank you for the great review.

We're pleased to hear you're happy with your new pedestal, we hope we can be of assistance again in the future.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Moxie Coffee Table

I purchased the moxie coffee table and it’s beautiful, looks exactly how it is pictured on the website. It is beautifully made, the quality is exceptional, worth every penny. Delivery was spot on.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Eliza,

We're so happy to hear you love your new Moxie Coffee Table and thank you for the awesome review.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Absolutely love our plinth

Absolutely love our plinth. Perfect to show off our lamp in our front room. Speedy delivery and excellent quality.

6. November 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Donna,

Thank you for your great review.

We're so pleased to hear you're loving your new plinth and the service you received.

Thank you for choosing Vaunt Design.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic company

Absolutely fantastic company! The designs and quality are incredible and some really different and unique items - the service is brilliant… a team that really believe in what they do! Will absolutely be buying from them over and over and would not hesitate to recommend them to anyone - really glad I’m came across them!

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Beth,

Thank you for the amazing review, we really appreciate your kind words. We're so glad to hear you love our products and we can't wait to assist you in the future.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

100% recommended

I ordered a dinning table with bench and a console table.
The quality is insane.
Perfect customer service and deliveries on time.
100% recommended and now looking to buy bed tables :)

29. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Julien,

Thank you for the great review!

We're pleased to hear you're loving your new furniture and are thinking about purchasing from us again.

Kind regards,
The Vaunt Team.

Bewertet mit 1 von 5 Sternen

poor customer service and no…

poor customer service and no accountability. I’ve waited for the moxie marble coffee table since July. (I had to chase up what has happening, as they didn’t feel the need to let me know there was a delay in delivery)
It finally arrived this month and honestly the quality of nearly a £600 coffee table threw me off!
No explanation when shown photos of the poor quality but insulted with a 10% off price if I keep the item or request a return 😂🤭 of course I requested the return.

Saying that I was told this week a collection would take place yesterday, unfortunately I still have the table and no response since the beginning of the week.

Save your money and your time honestly. Company is piss poor. I will be doing a bank charge back for my money.

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Charmain,

We are truly sorry to read about the poor customer service and frustrating experience you've had with your order, from the long wait for your Moxie Marble coffee table to the issues with its quality and the subsequent return process. This is absolutely not the standard we aim to provide, and we sincerely regret the inconvenience and disappointment this has caused you.

We believe that our Customer Service team has since made further contact with you directly regarding this matter. Please be assured that we are treating your complaint with the utmost urgency to ensure a swift and satisfactory resolution.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Great quality sideboard

We love the sideboard - it looks brilliant and feels very solid. The team was also very helpful and responsive to get it delivered at a date suitable for us.

The cardboard box was slightly damaged when it arrived but the actual sideboard was packaged up and protected very well so was absolutely fine!

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Hassan,

Thank you for taking the time to leave such a great review, we really appreciate it!

We're pleased to her you're loving your new sideboard and the service you received was just as good.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service. Gorgeous quality products and super fast delivery. Thank you!

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Vanina,

Thank you for leaving us a lovely review.

We're pleased to hear how happy you are with both the product and the service you received from us.

Kind regards,
The Vaunt Team.

Bewertet mit 1 von 5 Sternen

Extremely poor customer service

I’ve purchased several items from Vaunt Design and was initially extremely impressed. The quality seemed fantastic, the designs were unique, and everything suited my home perfectly. I ordered two bedside tables, a coffee table, and a sideboard, and I recommended the brand to friends and family because I truly felt I’d found a hidden gem.

However, after just seven months of use, the sideboard was discovered to have woodworm. Despite multiple attempts at treating it myself, the infestation has continued. There is no woodworm elsewhere in my home (a converted barn with exposed beams), which has made this especially worrying, particularly as my children’s toys have been stored inside the unit.

When I contacted Vaunt Design, their response was incredibly disappointing. They offered a small goodwill gesture that didn’t come close to covering a replacement or addressing the problem, and they have refused to take responsibility or provide any evidence of the quality checks performed during manufacture. My letter requesting a resolution has been ignored, and unfortunately this may now need to progress to legal action.

For a company that positions itself as a premium brand, the customer service and lack of accountability regarding a serious product issue have been extremely poor.

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very impressed by the customer service…

Very impressed by the customer service and quality. Highly recommend!

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Klyan,

Thank you for the fantastic review, we appreciate it.

We glad to hear you we're happy with the service received and the quality of your order.

Thank you for choosing Vaunt Design.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

I bought the wapu woven bar stools in…

I bought the wapu woven bar stools in taupe. Lovely colour.
They are well made and simply stunning. They arrived well packaged, super quick delivery. Very happy with purchase.

8. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Maria,

Thank you for the great review!

We are so pleased to hear that you're loving your new Wapu stools, we are very proud of that particular product and it's great to hear how happy you are with your purchase.

Thank you for choosing Vaunt Design.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Stunning quality furniture

Amazing customer service and I’m thrilled with the Baldr Black Coffee Table. The quality and beauty is amazing. I can’t wait to purchase more items for my home

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Sandra,

Thank you for the great review!

We're so pleased to hear you're loving your new coffee table, we can't wait to assist you with your next purchase.

Kind regards,
The Vaunt Team.

Bewertet mit 3 von 5 Sternen

Item awaited

No arrival after 4 weeks or update from Vaunt, on chasing eventually told colour out of stock so currently awaiting new product.

21. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Rebecca,

Thank you for taking the time to leave us some feedback.

We can see that there was a breakdown in communication regarding your order which resulted in delays, we can only apologise for this and for any dissatisfaction that may have been caused as a result. We do hope however that you are enjoying your new piece of furniture and thank you for choosing Vaunt Design.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Good design and a smooth process

We love the furniture ordered from yourselves. It is well both well designed and made. The web photography and description accurately match the furniture we received .. Thanks

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Steve,

Thank you for leaving a great review.

We're so pleased to hear you're loving your new furniture, if there is anything else we can do just let us know.

Kind regards,
The Vaunt Team

Bewertet mit 5 von 5 Sternen

I ordered a bench stool from Vaunt…

I ordered a bench stool from Vaunt Design, and they delivered my order very quickly, but it was the wrong item. I contacted the company, and they responded promptly by arranging a return courier and delivering the correct item to me immediately. I am satisfied with their service.

16. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Wei-Li Di,

Thank you for taking the time to leave a review.

We're sorry about the initial error with your order but we're pleased to hear you're loving your new stool.

Kind regards,
The Vaunt Team.

Bewertet mit 5 von 5 Sternen

Amazing quick delivery and quality of…

Amazing quick delivery and quality of the product is amazing . We love our new coffee tables which we are using as bedside tables

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi,

Thank you so much for you're incredible review..

We're so pleased that you're loving your new purchase, and it's great to hear everything arrived so quickly for you too.

Kind regards,
The Vaunt Team.

Bewertet mit 1 von 5 Sternen

Poor customer service

I bought five barstools, the thread/rope came unravelled from the seat on one of them in less than one month. No response from them - poor aftercare so far.
At the time before ordering 5 stools I asked if there is a discount for new customers and told there wasn't. Only to find afterwards that there was a 10% newsletter sign up but they concealed this from me. I then wanted to buy a sixth bar stool (before one of them was damaged) and it was delayed by a month with no communication. I asked that we it was delayed until November, could the new 15% off October code be applied to this order and they declined.
Poor customer service, after a quick sale and not long term customers, a shame

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von vauntdesign.com

Hi Fatima,

Please accept our apologies for the delay in addressing the fault with one of your stools. Our customer service team is currently experiencing an high volume of emails, which has unfortunately impacted our response times. However, we have now been in contact with you directly with a resolution to address the issue you have reported.

We are sorry you feel this discount was concealed, this offer is designed to appear as a pop-up on a customer's very first visit to our website, clearly offering the promotion in exchange for signing up to our newsletter. This is a standard, automated website function, and at no point would any team member intentionally withhold this information.

With regards to the sixth stool you ordered, to ensure complete transparency and manage expectations, the estimated backorder dates are clearly displayed on the product page of our website. As this information is available at the time of purchase, we do not send individual updates unless the expected delivery date changes. We regret that we could not apply the 15% promotional code to that order, as the stool was purchased at an already discounted price we are unfortunately unable to apply further, retroactive reductions on top of existing sale pricing.

Once again, we can only apologise for any dissatisfaction that may have been caused.

Kind regards,
The Vaunt Team.

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