you give them money then when yo go to use it i they dont approve of the web site the decline the transaction the whole point for me o using this type of card is so i dont have to put my high limit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It would be so helpful -- if the emailed receipt that I receive, for a giftcard purchase, would stipulate WHO it went to -- instead of just the amount of the card! I send giftcards periodically t... Mehr ansehen
Unternehmen hat geantwortet
Good evening sir/ma Please I am here to report a complain concerning my vanilla gift card, I have been trying to load it since month not but it always says I should contact my supplier. Please ki... Mehr ansehen
Unternehmen hat geantwortet
Always reliable when sending out cards. There was a time when my niece's husband never received his gift card, but they sent out another card the next day. Great service!
Unternehmen hat geantwortet
3,0
Akzeptabel
1219 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Zero Customer Service
If you have a redemption issue it is impossible to get anybody on the phone. My company has lost hundreds of dollars to this company, but have no choice but to use them. If you have a choice, please go elsewhere.
14. Juli 2026
Antwort von Vanilla Gift
Hi there!
Thank you for your review. We see your card is inactive, please call or visit the website on the card to activate it. If you are still experiencing issues, please call the number on the back of your card or send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).
Vanilla Gift
customer service/ replacement card issues :C
My gift card got flagged for fraudulent charges, and I called customer service, it's almost been seven buisness days, and still no replacement card as they said there would be :(
edit as of three days later, I have had no following communication despite having filled out the survey, and given out my details.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. We see your issue was resolved and a replacement card was shipped. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Poor service across the board
They offer Add to Apple wallet, which does not work for "Security purposes" which they refuse to define. The online "Help" offers limited options. I was sent A$75 as payment for my time, and this company diluted that. Took me 45 min of trying, retrying, trouble shooting, then calling to get a GIFT CARD to work.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. We see you were able to successfully use your gift card. If you need further assistance, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Antwort von Vanilla Gift
We're so glad to hear that sending gift cards to your clients and employees has been a fast and easy experience for you! We appreciate your positive feedback.
Vanilla Gift
Negative star
Negative star, I had 2 gift cards that expired last month. I forgot I had them, and I called them to be reissued due to them still having money on them. Spoke to customer service and they said the money has been forfeited. I said that’s my money and now I can’t use it. Surely there is a way to reissue. Got told there wasn’t. I will never buy these again unless I have been contacted and resissued.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card(s) or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).
Vanilla Gift
Scam gift cards and no response from Vanilla
I got two of these gift cards worth $750 for my birthday and when I went to use them both were fraudulent. I contacted Vanilla the company who issued them and sent photos and all the evidence (this is a well known scam and has been on a current affair etc). No response from the company and I have followed them up via email and phone 7 times with no response- don’t buy these cards they are a total scam
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, please put your case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).
Vanilla Gift
The screens lack good error messages
The screens lack good error messages. I lost track how many times that I had to try to get the transaction to work.
13. Juli 2026
Antwort von Vanilla Gift
Thank you for your review. We are happy to see your order was completed. If you need further assistance, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Antwort von Vanilla Gift
We're so glad you found our wide selection of eGift cards easy to choose from and send. Thank you for your positive feedback!
Vanilla Gift
Do not buy Visa card
Do not purchase Visa gift cards. They will charge you $7.50 for activation fee. Give actual cash instead or get GC from stores / restaurants or anything that you don’t have to pay activation fee.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Vanilla Gift
These cards do not work
These cards do not work, cannot use them online. I tried to use at a grocery store and it put a hold on my acount and now have to wait a week for a new one. What is going to stop it from not working again. I feel bad for my family members who wasted $60.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Warning Infected Site - Do Not Use!
Website balance checking never works. The company declines purchases and has retained the gift funds deposited with them. The company has no customer service and will not respond to customer service requests. Their official web site is infected with a Trojan virus that will steal you gift card money if you use it while infecting your personal devices. Cheaper to throw away the gift funds than repair the damage to your personal devices. Tell the sender of the card to never/ever purchase one again!
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Seamless and quick
Seamless and quick. Used code and waived tax. Happy and would definitely recommend to others.
10. Juli 2026
Antwort von Vanilla Gift
We're so happy to hear you had a seamless and quick experience, and that using the code worked out well! Thank you for taking the time to leave a review.
Vanilla Gift
Don't buy. Absolutely worthless.
Absolute waist of money can't refund it so I'm stuck with 165 bucks of uselessness can't use it on ebay, can't get a zip code to put it on paypal, it's shit. Absolute waist of money yo I hope vanilla gift cards either fix their Freaking company or collapse. FRICK VANILLA
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
It took 4 attempts to log in
It took 4 attempts to log in. I know at times it wont allow any further attempts and I have to wait until the next day.
9. Juli 2026
Antwort von Vanilla Gift
We are sorry to hear about your login experience. We understand how frustrating it is when multiple attempts are needed to access your account. For further assistance, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Put my card on hold for no reason when…
Put my card on hold for no reason when I was just trying to pay my rent balance. Customer service is 0 help.
I shouldn’t have to wait two business days.
I will not be using this website no longer.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Essentially unusable
Does not offer chips or zip codes for their cards, so you they are unusable at all online stores as well as most brick and mortar stores.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Quick and Easy
6. Juli 2026
Antwort von Vanilla Gift
We're so glad you found the process easy! We appreciate your kind words and look forward to seeing you again.
Vanilla Gift
Always a quick and easy pleasure …
Always a quick and easy pleasure for last minute Gift ideas {visa cards!}, never a problem with any of the cards whether physical or e-cards.
6. Juli 2026
Antwort von Vanilla Gift
We're so happy to hear that our gift card options consistently provide a quick and easy solution for your last-minute gifting needs. We appreciate your kind words!
Vanilla Gift
Antwort von Vanilla Gift
We're so glad you found our website easy to use and appreciated the discount!
Vanilla Gift
This gift card doesn't work at all
This gift card doesn't work at all. Its useless - the company is completely a fraid.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.