you give them money then when yo go to use it i they dont approve of the web site the decline the transaction the whole point for me o using this type of card is so i dont have to put my high limit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It would be so helpful -- if the emailed receipt that I receive, for a giftcard purchase, would stipulate WHO it went to -- instead of just the amount of the card! I send giftcards periodically t... Mehr ansehen
Unternehmen hat geantwortet
Good evening sir/ma Please I am here to report a complain concerning my vanilla gift card, I have been trying to load it since month not but it always says I should contact my supplier. Please ki... Mehr ansehen
Unternehmen hat geantwortet
100% fraudulent business. Took funds & delivered fake/unusable gift card. Email given to Paypal is unmonitored & useless. Several phone numbers all lead to foreign speakers who just waste ti... Mehr ansehen
Unternehmen hat geantwortet
3,0
Akzeptabel
1218 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Vanilla Gift
We are so glad you found our website fast and easy. We appreciate your wonderful feedback!
Vanilla Gift
Antwort von Vanilla Gift
We're glad to hear that you were able to easily send a birthday eGift card. We appreciate your positive feedback!
Vanilla Gift
Avoid Vanilla Gift Cards – Terrible Customer Service
I would give this company zero stars if I could. A $100 Vanilla Gift Card was purchased as a wedding gift for us in April, and the card has never worked. We have never been able to use it, leaving us out $100.
It is now July, and after countless phone calls and emails to customer service, we still have no resolution. Every interaction has been frustrating. We are repeatedly told someone will follow up, but nothing ever happens. Customer service has been completely unhelpful and has done nothing to fix the problem.
At this point, the entire experience feels like a scam. A gift that was meant to celebrate our wedding has turned into months of wasted time, stress, and frustration. I would strongly recommend avoiding Vanilla Gift Cards and choosing a company that actually stands behind its products and provides real customer support.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. Please reply to the email from 5/25/2026 requesting additional information for your case. If you still need support, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).
Vanilla Gift
I bought a gift card from Dollartree…
I bought a gift card from Dollartree and lost the card same day...and had receipt. Went back to Dollartree and they said I had to call the company on bck of card which was Vanillagift. I did, and someone named Veronica with a thick accent answered the phone, I asked for a US representative or manager because she didn't understand what I was saying. She said they didn't have one. Soooooo I guess even tho that was a Visa giftcard, they will not honor it. So I am totally done with ever getting a gift card from this place or Dollartree.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Very easy to order.
23. Juli 2026
Antwort von Vanilla Gift
We're happy to hear that placing an order was a simple process for you. We appreciate your feedback.
Vanilla Gift
Safe and secure purchasing process.
22. Juli 2026
Antwort von Vanilla Gift
We're so glad to hear you found our purchasing process safe and secure. Thank you for your positive feedback!
Vanilla Gift
Ease of use and how fast the gift gets…
Ease of use and how fast the gift gets to recipient.
21. Juli 2026
Antwort von Vanilla Gift
Thank you for your positive feedback! We hope to see you again soon.
Vanilla Gift
DO NOT BUY A VANILLA GIFT CARD
I purchased a $100 Vanilla Gift Visa card so I would not have to use my debit card for online purchases. I have NOT been able to use this card because all purchases have required that I enter a ZIP CODE. These gift cards are anonymous and are not linked to your home address; therefore, you cannot enter a ZIP code. I called the customer service number on the card twice about this issue, and they kept repeatedly asking if I gave the merchant my home address. You are unable to give your home address to an online merchant, gas station, or at the grocery store. I asked nicely for Vanilla Card to inactivate the card and send me a check. Instead, this inept person repeated over and over whether I gave the merchant my home address. VANILLA GIFT CARD IS STEALING CONSUMER'S MONEY BECAUSE I HAVEN'T FOUND A MERCHANT WHERE I CAN MAKE A PURCHASE WITH THIS VISA CARD. DO NOT BUY VANILLA GIFT CARDS!!!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Thank you for your review. If prompted to enter a zip code when using your Visa Gift Card, you can use your own zip code. Some merchants may not accept gift cards online because they are anonymous cards and there is no name or address associated with the card.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
I have used this site for years and…
I have used this site for years and it's always fast and easy to order and receive.
20. Juli 2026
Antwort von Vanilla Gift
We're so happy to hear about your consistently positive experiences with our website! We appreciate your loyalty and kind words.
Vanilla Gift
Simple and easy process
19. Juli 2026
Antwort von Vanilla Gift
We're happy to hear that you found our website simple and easy. We appreciate your positive feedback!
Vanilla Gift
Sent a Birthday email to granddaughter of
I have sent Vanilla gift cards before and recipients are always very appreciative.
18. Juli 2026
Antwort von Vanilla Gift
We're so happy to hear that our gift cards are always a hit with your recipients! We appreciate you sharing your positive experience.
Vanilla Gift
Great and easy way to send a gift card…
Great and easy way to send a gift card to someone. Highly recommend Vanilla Gift.
18. Juli 2026
Antwort von Vanilla Gift
We're so happy to hear that sending a gift card was a great and easy experience for you! We appreciate your recommendation.
Vanilla Gift
I want to redeem the vanilla gift card…
I want to redeem the vanilla gift card to naira
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Thank you for your review. Vanilla Gift Cards cannot be converted to Naira. If you have questions about using your card or need assistance, please contact our customer care team through the information found on the back of your card.
Vanilla Gift
This is a joke
This is a joke. The company is just looking to keep your money. I will never use them again. I bought it as a gift. Then it would not work for online retailers. I ended up giving my son the money. I thaught i was doing a good thing but just give cash instead
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Antwort von Vanilla Gift
We are so glad to hear that you found our site easy to navigate. We appreciate your positive feedback!
Vanilla Gift
Antwort von Vanilla Gift
We are so happy to hear that you found what you were looking for. We appreciate your positive feedback!
Vanilla Gift
Can't check balance so can't use full value
You can't actually check the balance on the card, so you can't use it. whenever I try to check the balance I go through the steps and then get a message that there is an issue with the site at this time. I also get notifications from Norton stating that they blocked a malicious site when I click on the link to check my balance. So either VanillaGift is collecting data they shouldn't be or they have ads on their site that do.
Unable to locate the followup email. I can't possibly be the only one whose had this issue.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
This card is worthless along with their…
This card is worthless along with their customer service. They always tell you to check your inbox. Well I’m not doing that. Have tried calling the
800 number and you can’t speak to a person. So if they don’t value me then I don’t value them. Don’t buy this card
It’s useless
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Easy to use appt.
16. Juli 2026
Antwort von Vanilla Gift
We are so happy to hear that our website is easy to use. We appreciate your positive feedback and kind words.
Vanilla Gift
Zero Customer Service
If you have a redemption issue it is impossible to get anybody on the phone. My company has lost hundreds of dollars to this company, but have no choice but to use them. If you have a choice, please go elsewhere.
14. Juli 2026
Antwort von Vanilla Gift
Hi there!
Thank you for your review. We see your card is inactive, please call or visit the website on the card to activate it. If you are still experiencing issues, please call the number on the back of your card or send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).
Vanilla Gift
So funktioniert Trustpilot
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