Received this virtual gift card and I HATE IT! IT's HORRIBLE! All purchases on line are declined. Finally called customer service at Vanilla and told this card cannot be used if I have to confirm my m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
You will never be able to add this card to purchase anything online. It won't work when added to Google Pay. Paypal doesn't accept it. Samsung and Google Wallet doesn't accept it. It is denied every t... Mehr ansehen
These cards are absolutely useless! Customer support is nonexistant and when you do talk with someone, they tell you to goto another vendor. Now, I've tried two vendors and neither can get the transac... Mehr ansehen
Unternehmen hat geantwortet
Easy shopping for what our organization does. We order thousands of dollars each month for Breast Cancer Warriors and your company makes it so much easier for us! Thank you so much!
Unternehmen hat geantwortet
2,2
Mangelhaft
818 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Repeat Customer!
This is my second order from Vanilla Gift. The Gift Card is a great way to gift money to young people. It came beautifully packaged. There are many ways to personalize your gift. The process was a breeze. The company is reliable.
17. März 2026
Antwort von Vanilla Gift
We're happy to hear that gifting with us has been a great experience! We appreciate you mentioning the easy process and reliable service. Thank you for your delightful review. We hope to see you again soon!
Vanilla Gift
Antwort von Vanilla Gift
We're delighted to hear that you find our site easy to use. We appreciate your feedback about the message space and will consider it for improvements.
Vanilla Gift
Will Never Activate
I wish I could give ZERO stars. I got one for Christmas and will never activate on the website. These cards are a scam!
25. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi Cody!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use the serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media. We’d be happy to assist!
Vanilla Gift
Quick and easy to order cards
Quick and easy to order cards. The ecards are usually immediate. Would definitely recommend.
16. März 2026
Antwort von Vanilla Gift
Thank you for the delightful review. We are happy to hear about your experience, and we hope to see you again soon!
Vanilla Gift
Do not buy this card!!
For whatever reasons or intentions you have for buying this card stop!!!! do not buy it!!! This card is the most difficult the most useless form of payment I have ever encountered.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi Dianna!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use the serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media. We’d be happy to assist!
Vanilla Gift
Easy navigation of site
Easy navigation of site. All information is upfront and easy to read. Simple process to make purchases.
13. März 2026
Antwort von Vanilla Gift
We're delighted to hear that you find our site easy to use. Thank you for the positive feedback.
Vanilla Gift
Great gift card provider
I have been using Vanilla Gift for all of my gift card needs. They are trustworthy, secure and reliable.
12. März 2026
Antwort von Vanilla Gift
Thank you for the delightful review. We are happy to hear you had a great experience and we hope to see you again soon!
Vanilla Gift
It took some patience
It took some patience, but something about it worked on the 4th try. It turns out it was paranoid settings on my bank's end. I think Jamie Dimon could be thinking my checking account is crucial for his bonus this quarter.
11. März 2026
Antwort von Vanilla Gift
Hi Charles! Thank you for your review and for taking the time to speak with our team yesterday. If you have further questions, please feel free to contact us on social media.
Vanilla Gift
Antwort von Vanilla Gift
We're happy to hear that you found our site easy to use! Thanks for your delightful feedback.
Vanilla Gift
I had to try several times as my debit…
I had to try several times as my debit and credit card payments kept rejected by the site.
12. März 2026
Antwort von Vanilla Gift
Thank you for your review. We have called the phone number provided on your order and left a voicemail. Please give us a call back at your earliest convenience.
Vanilla Gift
No stars actually
No stars actually. DO NOT BUY 'VANILLA VISA' gift cards. Its a 'SCAM' and they are crooks!!
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi Carrie!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use the serial number from the bottom back of your card, case number from our customer service team, or order number if your card was purchased from VanillaGift.com. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media. We’d be happy to assist!
Vanilla Gift
WIN WIN
Cant go wrong! And you never have to worry about purchasing a card that has already been compromised.
11. März 2026
Antwort von Vanilla Gift
Thank you for the delightful review. We are happy to hear you had a great experience and we hope to see you again soon!
Vanilla Gift
Easy to use and trustworthy
11. März 2026
Antwort von Vanilla Gift
We're happy to hear that you found our site easy to use! Thanks for your delightful feedback.
Vanilla Gift
so easy to purchased gift cards
11. März 2026
Antwort von Vanilla Gift
We're delighted to hear that you find our site easy to use. Thank you for the positive feedback.
Vanilla Gift
I received a gift card from my boss for…
I received a gift card from my boss for $500 used it a couple times went to go use it at the grocery store with plenty of money on it and they froze it due to suspicious activity which I don’t understand why, I inquired with a suspicious activity was and they said it doesn’t tell them completely utterly retarded. I would’ve given him a zero star, but it doesn’t give me that option. Highly suggest not using this company.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi Chris!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use the serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media. We’d be happy to assist!
Vanilla Gift
Very easy & quick process site
Very easy & quick process site. Would highly recommend to friends & others. 👍
10. März 2026
Antwort von Vanilla Gift
We're happy to hear that you found our site easy and quick to use! We appreciate you recommending us to your friends and others. Thanks for your delightful feedback!
Vanilla Gift
The site made it extremely simple to…
The site made it extremely simple to place an order.
9. März 2026
Antwort von Vanilla Gift
Thank you for the delightful review. We are happy to hear about your experience, and we hope to see you again soon!
Vanilla Gift
Antwort von Vanilla Gift
We're delighted to hear that you find our site easy to use. Thank you for the positive feedback.
Vanilla Gift
Vanilla Prepaid Scam
Don't waste your time with this product, scam! And the customer service representatives are useless, they are aware of the scams and wont help you.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use the serial number from the bottom back of your card, case number from our customer service team, or order number if your card was purchased from VanillaGift.com. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media. We’d be happy to assist!
Vanilla Gift
Vanilla Visa screwed me over
Vanilla Visa screwed me over
I bought a $75 Vanilla Visa prepaid card and used $45 of it with no issues. Then when I went to use the last $30, the card just stopped working completely. Wouldn’t work in stores. Wouldn’t work online. Nothing.
So I call customer service thinking it’s some simple fix. They tell me the card was “compromised” and they have to send me a replacement. Then they say they need a mailing address and it’ll take time. I tried explaining I needed that money now. I asked if they could just give me a virtual card or transfer the balance or literally anything so I could still use my own money. Nope.
That $30 was the last money I had.
I bought the card because I needed to pay my phone bill. My phone had already been shut off and I was supposed to start a new job the next day. I was counting on that money to get my phone turned back on so my employer could call me.
Because the card wouldn’t work and they refused to give me any way to access the balance, I couldn’t pay the bill. My phone stayed shut off. My employer couldn’t reach me. I lost the job before I even got the chance to start.
And for context, I was already homeless at the time and trying to take care of a young child. Losing a job opportunity over $30 that was sitting on a prepaid card I couldn’t even use was honestly devastating.
They also refused to let me talk to a supervisor or manager. Since I didn’t have a stable mailing address, I never got the replacement card and never got my money back either.
So yeah. I will never buy a Vanilla Visa again. What was supposed to be a simple prepaid card ended up making an already awful situation even worse.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi Sarah!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use the serial number from the bottom back of your card, case number from our customer service team, or order number if your card was purchased from VanillaGift.com. Without this information, we are limited in how we can help. We look forward to your reply.
UPDATE: We're very sorry to hear about your experience. Our process requires issuing a replacement, and replacements can only be mailed to a physical address. If you’re able to provide a physical mailing address in the future, we encourage you to contact our support team so they can review next steps. Please note that transactions such as gambling cannot be made with these cards.
Vanilla Gift
So funktioniert Trustpilot
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