Vanilla Gift Bewertungen 818

TrustScore 2 von 5

2,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Received this virtual gift card and I HATE IT! IT's HORRIBLE! All purchases on line are declined. Finally called customer service at Vanilla and told this card cannot be used if I have to confirm my m... Mehr ansehen

Bewertet mit 1 von 5 Sternen

You will never be able to add this card to purchase anything online. It won't work when added to Google Pay. Paypal doesn't accept it. Samsung and Google Wallet doesn't accept it. It is denied every t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

These cards are absolutely useless! Customer support is nonexistant and when you do talk with someone, they tell you to goto another vendor. Now, I've tried two vendors and neither can get the transac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy shopping for what our organization does. We order thousands of dollars each month for Breast Cancer Warriors and your company makes it so much easier for us! Thank you so much!

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

2,2

Mangelhaft

TrustScore 2 von 5

818 Bewertungen

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Bewertet mit 5 von 5 Sternen

Fraudulent Activity - what???

So, my bank account ALWAYS tags this as suspicious activity and I have to do it twice. I've used these folks for many years and never have had issues with the receiver getting the money or fraudulent activity on my account. Now, sadly, I always just expect the first transaction will be declined, I have to tell my bank it's cool, and try again. But my friend always appreciates the sentiments so it's worth it. I keep coming back for a reason.

25. März 2026
Vanilla Gift-Logo

Antwort von Vanilla Gift

Hi Clinton! Thank you for your review. We are delighted to hear that your friend appreciates the sentiments and that you continue to use VanillaGift.com.

Some banks and card issuers apply extra security checks to gift card purchases to help protect their customers. Your bank may temporarily flag or decline the transaction even when everything is legitimate. This doesn’t mean there’s an issue with your account or with our website. It’s simply an extra precaution by your bank.

Vanilla Gift

Bewertet mit 5 von 5 Sternen

Easy and Affordable

I buy most of my gift cards through this website. They often send out coupon codes that discount their fees, which makes the online purchase worthwhile. The discount code I wanted to use did not apply to the fees charged for "boxed" plastic gift cards, just the "unboxed" ones. So, went with those.

25. März 2026
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Antwort von Vanilla Gift

Hi Dee!

Thank you for your delightful review. We're happy to hear you enjoy our promotions. Follow along on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (www.instagram.com/vanillagiftcards) where we post current promos!

VanillaGift.com

Bewertet mit 5 von 5 Sternen

Easy gift card purchase

Easy gift card purchase on VanillaGift.com.

25. März 2026
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Antwort von Vanilla Gift

Hi Rachel!

We're delighted to hear you found our website easy to use. We hope to see you again soon!

Vanilla Gift

Bewertet mit 5 von 5 Sternen

Great website

Great website... love the choices of cards ... easy to order and great security on the CC.

Thank you

25. März 2026
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Antwort von Vanilla Gift

Hi Mara!

We're happy to hear that you love the gift card choices and found our website easy to use. Thank you for your delightful review!

VanillaGift.com

Bewertet mit 5 von 5 Sternen

EASY TO ORDER

EASY TO ORDER, UNSURE IF DELIVERED YET.

24. März 2026
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Antwort von Vanilla Gift

Hi there! Thank you for your review. Most approved eGift Card orders are delivered within 5 minutes but may take up to 24 hours.

If you and/or the recipient have not received the eGift Card and you need to resend or change the email address, please click on the “Change/Resend” link in the “Your Order Is On Its Way” email. If you cannot find this email or need assistance, please call Customer Service at 1-844-433-7898 or send us a message on social media.

Vanilla Gift

Bewertet mit 4 von 5 Sternen

The selections are great & the site is…

The selections are great & the site is normally easy to use. Only downside is that I have to reset my password EACH & EVERY TIME that I log in! WHY? I write it down, so I know it is correct when I enter it!
Other than that... I love this service!

24. März 2026
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Antwort von Vanilla Gift

Thank you for your review. We have called the phone number provided on your order and left a voicemail to further assist regarding your password reset. Please call us back at your earliest convenience.

Vanilla Gift

Bewertet mit 5 von 5 Sternen

Easy to use!

23. März 2026
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Antwort von Vanilla Gift

Hi Gayle!

We're delighted to hear you found our website easy to use. We hope to see you again soon!

Vanilla Gift

Bewertet mit 1 von 5 Sternen

Do Not Purchase VanillaGift Cards

Absolutely stay away from buying these cards. They have non-existent help. You can not speak to a person. Their phone system gives you options but NEVER to speak to someone. Additionally, with an active card and sufficient funds it got rejected by Amazon. Amazon can not tell you why it was rejected and they point you back to VanillaGift. This is a horrible company and just want to take your money when you can't purchase things and won't help you resolve issues.
3/27 VanillaGift reached out via email with a link to provide "additional" information which was only more personal information and a reference number (that could mean any one of three things). Question for Customer Support Team...have you actually ever tried using your integrated voice response (IVR) system to try and get to a real person? My personal belief is this is by design. If the company makes it extremely difficult/impossible to resolve issues they anticipate consumers giving up which then leaves all the money consumers paid for the card as pure profit for the company.

21. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Vanilla Gift

Hi Roger!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use the serial number from the bottom back of your card, case number from our customer service team, or order number if your card was purchased from VanillaGift.com. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE 3/27/2026: After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).

Vanilla Gift

Bewertet mit 5 von 5 Sternen

The product and options are great

The product and options are great, the process is quick and easy,

23. März 2026
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Antwort von Vanilla Gift

Hi Linda!

We're delighted to hear you enjoyed our products and that the process was quick and easy. We hope to see you again soon!

Vanilla Gift

Bewertet mit 1 von 5 Sternen

Vanilla Prepaid Card Buyer Beware

UPDATE - STILL TRYING TO GET MY $500 BACK FROM THIS COMPANY AND STILL GIVING ME THE RUN-AROUND. SO MUCH FOR A CHRISTMAS PRESENT. NOW IT IS ABOUT PRINCIPLE. I HAVE PROVIDED THEM WITH THE RECEIPTS AND THE CARDS NUMBERS THAT DON'T WORK AND THEY STILL HAVE NOT REFUNDED ME MY MONEY.

I could give a "0" I would. Purchased 2x$250 vanilla prepaid visa gift cards from Wal-mart and both did not work. Keep in mind this was back in December 2025. Here we are in mid-March and after numerous attempts providing them with the required documents they still have not reimbursed me with a replacement cards or my money back. I keep getting the run around that the dispute department is looking into it.

30. Dezember 2025
Bewertung ohne vorherige Einladung
Vanilla Gift-Logo

Antwort von Vanilla Gift

Hi Mike!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use the serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE 3/25/2026: Thank you for providing your information. We have sent an email to the email address you provided further assist.

Vanilla Gift

Bewertet mit 1 von 5 Sternen

Vanilla Gift Them Selfs Scammed me

I got a $25.00 Vanilla Gift card from Walmart, because I had a $12,000 domain name that I had to renew. I activated it online, but it wouldn't let me set it up for online use, so I called the number on the back of the card, and asked them if they could set it up for me. I gave them the card number, and info to set it up for me for online use... They said that the card wasn't a card on their system, and then they made a purchase on eBay for $24.47 without my permission. The same company that I trusted Vanilla Gift was the same company that defrauded me out of my money on a card that I bought from walmart, that was one of Vanilla Gift the company's cards that they sell. I disputed it, and I have to wait 45 to 90 days to get my money back, while they make money off of the interest before they have to give it back to me. I created a YouTube Video About it if you wanna check it out. It's Called (Vanilla Gift Card Scam I was scammed by the Company Them Selfs) check it out everybody.

16. März 2026
Bewertung ohne vorherige Einladung
Vanilla Gift-Logo

Antwort von Vanilla Gift

Hi Roger!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use the serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE 3/23/2026:
Your case has been resolved and we have sent you an email with the resolution. If you need further assistance, please call the number on your card or DM us on social media.

Vanilla Gift

Bewertet mit 4 von 5 Sternen

It worked

It worked! Not very complicated.

20. März 2026
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Antwort von Vanilla Gift

Thank you for your review. We are happy to hear about your experience, and we hope to see you again soon!

Vanilla Gift

Bewertet mit 1 von 5 Sternen

Ridiculousness

So, I had a little over $22.00 left on the card, and it was placed on hold...a gift card! The only...the only solution was to send me a replacement gift card for the balance. I can't stop laughing at the stupidity. It's a gift card, not a debit card or a credit card. Synchrony must be involved with this company. Just another way to scam people out of money. If I truly needed it right now, I would be screwed. Some homeless people receive gift cards...sooooo, they are going to wait for you to mail it where? You guys sound ridiculous. It's a gift card! This isn't the only issue I have ever had or heard of. I'm done, shame on me. I will never purchase one again from this company. I have too many other options to use my money on. I bought a pack of gift cards for the holidays, and I am using what I didn't give out or use last year myself. Now I'm just ranting out of frustration. Anyway, just don't buy gift cards from this company, even though it appears they have a monopoly on the market.

19. März 2026
Bewertung ohne vorherige Einladung
Vanilla Gift-Logo

Antwort von Vanilla Gift

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Please message us on social media if you do not receive your replacement card.

Vanilla Gift

Bewertet mit 5 von 5 Sternen

SO VERY CONVENIENT

SO CONVENIENT for me! I no longer have to go to a store/location to obtain my perfect gifts to give! (It's lovely that FedEx delivers them!) Thank you!

18. März 2026
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Antwort von Vanilla Gift

We're happy to hear that our service is convenient for your gifting needs! It's great to know you appreciate the ease of delivery. Thank you for your delightful review!

Vanilla Gift

Bewertet mit 5 von 5 Sternen

Convenient

18. März 2026
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Antwort von Vanilla Gift

Thank you for your review. We are happy to hear about your experience, and we hope to see you again soon!

Vanilla Gift

Bewertet mit 1 von 5 Sternen

absolute WORST and lamest "gift card"…

absolute WORST and lamest "gift card" visa. first off it states no where that there are certain places you cannot use the card. its a VISA! isn't that accepted almost anywhere? well not according to vanilla gift. tried first and declined so tried again cause i had more than enough and declined. called customer service and now my card is no good and i have to wait 7-10 days for a new card. sounds like an absolute scam to me to hold onto YOUR FUNDS. this company should be out of business. that's a couple hundred dollars i received as a gift that i couldn't use and have to wait 7-10 days for a replacement that i hope works or i am in the same boat.

17. März 2026
Bewertung ohne vorherige Einladung
Vanilla Gift-Logo

Antwort von Vanilla Gift

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Please message us on social media if you do not receive your replacement card.

Vanilla Gift

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