I have purchased many things from Valentte, my favourites are the reed diffusers. The fragrances are gorgeous but not overpowering or synthetic smelling. They really do scent the rooms beautifully. Al... Mehr ansehen
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Das sagen Bewerter
Excellent products especially the diffusers which smell brilliant and last forever. That said, the true measure of a company is what they do when things go wrong ( or not quite right)! Through my own... Mehr ansehen
I would give this company zero stars if possible. Cannot get my order delivered no matter what I do. 2 days after they assured me my order would be on express delivery, NOTHING. They blame hold ups i... Mehr ansehen
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This company really do produce the best quality products. The scents are amazing and smell beautiful and last for ages! Their customer service is also amazing and questions are answered promptly - p... Mehr ansehen
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4,1
Gut
1918 Bewertungen
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What an amazing company this is
What an amazing company this is!
Their products smell delicious and if you have a problem they respond in very quick time and resolve the issue.
I buy the reed diffusers all the time, bergamot and lemon being my favourite, and I also buy candles , hand cream and soap dispensers when I need them.
I can 100% recommend this company for being completely reliable and trustworthy and all of their products are of very good quality, good price and smell lovely. 🙂
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your wonderful review! 😊
We're absolutely delighted to hear how much you love our products, especially our Bergamot & Lemon reed diffusers. It also means so much to know that you've had a positive experience with our customer service.
Thank you for your continued support, your kind recommendation, and for taking the time to share your experience. Customers like you mean the world to us, and we look forward to bringing you many more beautifully scented products in the future.
Take care,
Valentte
If I could give 10/10 I would
If I could give 10/10 I would
Love all their fragrance diffusers and love to have the same fragrance through out the house rather than different smells as you get a much stronger scent (spa like) delivery and customer service 5/5 never failed to let me down
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your wonderful review. 💛
We're delighted to hear you're enjoying our fragrances and that they've helped create a spa-like atmosphere throughout your home. Your kind words about our products, delivery, and customer service are truly appreciated.
Thank you for your continued support. 😊
Thank you,
Valentte
The products are really lovely and the…
The products are really lovely and the service from Valencia is extremely good I had an order go missing and Valencia were straight on it with a replacement, first class service
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely review! 💛 We're delighted you love our products and that our team could help resolve your order quickly. Your kind words and support mean so much to us!
Thank you,
Valentte
Absolutely love the scents and how…
Absolutely love the scents and how strong they are so I would have given 5 stars but the amount of email I receive everyday is absolutely ridiculous! Is there really any need to send about 5 emails a day…. Please limit.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your lovely feedback! 💛 We're delighted you're enjoying the scents.
We're sorry to hear you're receiving too many emails. If you contact us at support@valentte.com, we'll be happy to reduce the number of emails you receive. 😊
Thank you,
Valentte
Amazing company and amazing customer…
Amazing company and amazing customer service. Reed diffusers are the best I have ever bought and the scents are amazing. I will certainly be continuing to purchase from them again.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi there,
Thank you so much for your wonderful review! 💛
We're so happy to hear you're loving your reed diffusers and that the scents have impressed you. It also means a lot to know you had such a great experience with our customer service.
Your kind words and support truly mean the world to us, and we can't wait to welcome you back for your next order!
Thank you,
Valentte
Beautiful products
Just received a box from Valentte. It arrived when specified and was a joy to unpack - beautifully and carefully packaged. The products themselves are very high quality and just smell amazing. I have used their room diffuser for my office at work and everyone comments on the gorgeous smell in my room. This is a great company offering UK-made products of a very high standard. I would happily recommend them to anyone. Try them - you won't be disappointed!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that your order arrived on time and that you enjoyed unpacking it. It's fantastic to know you're so pleased with the quality of our products and that your office diffuser receives so many lovely compliments!
Thank you for your kind words and for recommending Valentte. Your support really means a great deal to us, and we hope you continue to enjoy our fragrances for a long time to come.
Thank you,
Valentte
I had a delivery from Valentte and the…
I had a delivery from Valentte and the candle I ordered was broken. Emailed customer services straightaway and had an immediate response to replace it. Excellent service.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your lovely review!
We're so sorry that your candle arrived damaged, but we're delighted to hear that our customer service team was able to respond quickly and arrange a replacement for you.
We really appreciate you taking the time to share your experience, and thank you for your kind words. We hope you enjoy your new candle!
Kind regards,
Valentte
Valentte offer superb products and…
Valentte offer superb products and outstanding customer service.
I would highly recommend them.
My friends and family are delighted with Valentte products and their after sales care is first class.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review! ⭐️ We’re delighted to hear that you love our products and have been so pleased with our customer service. It means the world to us that you recommend Valentte to your friends and family. 💕
The Valentte Team
Brilliant company and good value
Have been ordering from this company for a good few years now beautiful products the diffusers are amazing and very long lasting the Sample perfumes are a good size and the fragrances are beautiful brilliant company and fast deliveries which are also well packed
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely review, Jane! ⭐️ We’re thrilled to hear that you’ve been ordering from us for so many years and that you’re enjoying our diffusers and perfume samples. We really appreciate your kind words about our products, packaging and delivery. Thank you for your continued support! 💕
The Valentte Team
I am a beauty therapist working from…
I am a beauty therapist working from home and recently set up the Rosemary and Lemongrass reed diffuser in my treatment space. I have only just put it out, and it is already a massive hit! The scent is beautiful, refreshing, and creates the perfect relaxing atmosphere for my clients. I have already recommended Valentte to three people who loved the fragrance as soon as they walked in. I am so impressed with the quality and will definitely be buying more!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful review! ⭐️ We’re delighted to hear that our Lemongrass & Rosemary diffuser is creating such a lovely, relaxing atmosphere in your treatment space. It means so much that your clients are enjoying the fragrance too, and we really appreciate you recommending Valentte to others. 💕
The Valentte Team
Love these diffusers
I couldn’t be happier with this company! The reed diffusers smell absolutely amazing—beautiful, high-quality fragrances that fill the room without being overpowering. They last a long time, offer fantastic value for money, and there really is a scent for everyone.
What impressed me just as much was the outstanding customer service. They were so friendly, helpful, and sorted out a small issue I had straight away.
The only suggestion I’d make would be to offer a small fragrance discovery set or sample sizes, so customers can experience all the beautiful scents before deciding which full-size diffuser to buy. I know I’d love to try them all!
Highly recommend this company and their products. A well-deserved 5 stars!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your wonderful review!
We're absolutely delighted to hear how much you're enjoying our reed diffusers and that you've been pleased with both the fragrances and the service you've received. It means so much to us that you'd recommend our products.
Thank you also for your lovely suggestion about offering a fragrance discovery set or sample sizes. We really appreciate feedback like this, and we'll be sure to pass your idea on to our team for consideration.
Thank you again,
Valentte
Beautiful fragrances
Beautiful fragrances, high quality products. Good packaging.
When I had one occasion to contact customer service they were extremely helpful and responsive.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Thank you so much for your lovely review!
We're delighted to hear that you're enjoying our fragrances and the quality of our products. It's also wonderful to know that you found our customer service helpful and responsive when you needed us.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your Valentte products.
Thank you,
Valentte
Fantastic Custome Service! WOW (and fab products)
I have to compliment Valentte for their amazing customer service. I mistakenly (my fault entirely) sent my whole order to a very old address! I emailed the support team, really just to let them know that they may receive an email from the recipient (whom I don't know) to say they had received a parcel they hadn't ordered. Elisya, was amazing. There was no blame, only understading and an immediate offer to send the whole order to me again, at the correct address, at no further cost. I am blown away by the generosity. Thank you. I will be recommending to everyone even more now, as their products are also fantastic!
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hi,
Wow, thank you so much for your incredibly kind words!
We're absolutely delighted to hear that you had such a positive experience with our customer service. Mistakes happen, and we're just glad we could help get everything sorted for you.
I'll be sure to pass your lovely feedback on to Elisya, she'll be so pleased to hear how much her help meant to you.
Thank you,
Valentte
Lovely fragrances.
Lovely fragrances.
Excellent service.
I would highly recommend.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your lovely 5-star review! ⭐️ We’re delighted to hear you’re enjoying our fragrances and that you were pleased with the service. Your recommendation means a lot to us! 💕
The Valentte Team
Always prompt with replies ,if if you…
Always prompt with replies ,if if you think you have a query
I’ve used Valentte fabulous products for a couple of years now, and also given the gift boxes for presents
, my friends have been delighted with them also.
The offers are very tempting, the quality is beyond belief
Your home will smelldelightful.
Costumer service is very pleasant and professional
If you haven’t already tried these spa like product do yourself and your home a BIG favour , and treat yourself now “ cos you are worth it”
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful 5-star review and for your continued support over the years! ⭐️ We’re absolutely delighted to hear how much you love our products and that your friends have also enjoyed receiving our gift boxes. Your kind words about our fragrances, quality and customer service mean so much to the whole team. Thank you for recommending us so highly! 💕
The Valentte Team
I have bought diffusers over a number…
I have bought diffusers over a number of months the first time the sent was amazing all day long , however the second and third time the sent was definitely not strong and faded quickly
3 rd time not good , what has happened have you changed the recipe ? The diffusers are from Valentee
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hello Cynthia,
Thank you for taking the time to leave your feedback. We're very sorry to hear that your recent diffusers haven't matched the experience you had with your first purchase.
We haven't changed the fragrance recipe, so this certainly isn't what we'd expect. We'd really appreciate the opportunity to look into this for you.
Please contact us directly with your order details, and our customer care team will be happy to investigate further and help resolve the issue for you.
Thank you, and we hope to hear from you soon.
Regards
Valentte
Not only great products worth every…
Not only great products worth every penny but customer service is beyond excellent. I had a problem with a delivery outside Valente’s control but they still managed to help me out satisfactorily. Brilliant
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hello Viviane,
Thank you so much for your wonderful review! We're delighted to hear that you think our products are worth every penny.
We're especially pleased that our customer service team was able to help resolve the delivery issue, even though it was outside of our control. We always do our best to support our customers and make sure they have a positive experience from start to finish.
Thank you again for your kind words and for choosing Valente. We really appreciate your support and hope to welcome you back again soon!
Regards
Valentte
Amazing customer service
Amazing customer service after what was essentially my error. I was recognised as a loyal customer and my order was satisfactorily fulfilled. The products are amazing & my go to. Thank you Valentte - I will be back (with my correct address next time!!).
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Hello Joanne,
Thank you so much for your lovely review! We're delighted we could help, and we're especially grateful for your understanding. Mistakes happen, and we're always happy to do what we can to get things sorted.
It means so much to hear that you feel recognised as a loyal customer, and we're thrilled that our products continue to be your go-to. Thank you for your continued support, we really do appreciate it!
We look forward to welcoming you back soon... and we'll be ready for your order at the correct address next time! 😊
Best wishes,
The Valentte Team
Aroma heaven
The scents which are pushed out from the reed diffusers and candles are the strongest which I have tested to date. My favourite is the wild mint and Sicilian Lemon. Visitors to my home always compliment the smells and ask where they can get them for themselves. I love how the company offer multi buy deals. I will not go elsewhere for home fragrance again.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
Thank you so much for your wonderful review! 💛
We're absolutely delighted to hear that you're enjoying our fragrances, especially Wild Mint & Sicilian Lemon. It's lovely to know your visitors enjoy the scent too and that you've been recommending us to others.
Thank you for your continued support, it truly means a lot to us. We hope you continue to enjoy filling your home with your favourite Valentte fragrances for many years to come! ✨
Very poor shelf life and one in the…
Very poor shelf life and one in the lounge you could barely smell. Lasted less than 3 weeks
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Valentte
We’re sorry to hear that you’ve been disappointed with the lifespan and scent strength of your diffuser.
Our diffusers typically last around 6–8 weeks, although this can vary depending on factors such as room temperature, placement, ventilation, and the number of reeds used. Recent warmer weather can also cause the natural oils to evaporate more quickly.
We’d really like the opportunity to look into this for you and help resolve the issue. Please contact our support team with your order details, and we’ll be happy to assist.
The Valentte Team
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